Dairy Queen Grill & Chill

Service wasn't fast, but average; I wasn't waiting in line for long. Employees were very nice when communicating with them. The food, however, the 6-piece chicken basket I ordered wasn't as good as the other chicken baskets I ordered in the past from other Dairy Queens. Pretty sure I got more than 6 tenders, although half of them were kinda small and resembled nuggets than tenders. The toast and fries were simply not good; the toast was nearly as hard as a rock, even though it wasn't burnt, and the fries were the same. Did they serve me toast and fries that were left out for a long time? Or overcooked? Certainly my worst order I had from Dairy Queen as of this review. I'm sure it's nearly impossible to mess up the ice creams, but my dinner was very disappointing.

Atmosphere: 5

Food: 2

Service: 5

I had an outstanding experience at this Dairy Queen that truly deserves recognition. I accidentally pulled up to the drive-thru about 5 minutes after closing (completely my fault for not checking the hours). All the lights were already off, but as I was driving by the window, the manager kindly flagged me down with a big smile.

He let me know they were closed, but said he was happy to still help and serve. I felt bad for keeping him late, but he insisted that he wanted us to be happy. That kind of genuine customer service is so rare these days and left a lasting impression on me.

Huge credit to the management here—this kind of attitude speaks volumes about how much they care about their customers. I’ll definitely be coming back, and I highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Whelp, we usually visit wilder and never have any issues but we were in the area and I wanted a mixing bowl mashup blizzard. Husband ordered a caramel moolate. Both of ours was just vanilla ice cream with a very little little hint of any flavor. Threw it away. Read the reviews afterwards and realized this is a common problem here. Avoid and go to wilder instead!

The Chicken strips are hot and fresh. The fries are good but the portion is very small. The place seemed pretty clean to me. I don't think there is a pest issue as one person on multiple accounts has claimed. We will definitely return!

Atmosphere: 5

Food: 4

Service: 5

Came in to celebrate the kids first day back to school. Ordered a mixing bowl Mashup blizzard, something about it tasted off like it was soured or spoiled. When we confronted the woman working the counter she offered zero help, did not offer to remake it or a substitute. I would understand that had the product been mostly gone. 2 bites had been taken.

Atmosphere: 1

Food: 1

Service: 1

I ordered a small vanilla ice cream in a cup for my grandson and was very clear about it being very lightly sprinkled. I couldn't have been more adamant about making sure the person working the drive thru understood that I meant very little sprinkles. We pull up to the window and a older man tried to hand me a completely covered with sprinkles ice cream. I explained and he took it back no problem. Here's the problem, he took it back and then he handed me, what looked like he just scraped off the sprinkles and it still had too many sprinkles. I then said, I'll have one with no sprinkles . He assured me that he could make it with very little sprinkle and I agreed. He took it back and scraped AGAIN. The audacity?! I had a small twist cone that day and it tasted watered down. It was very airy. Needless to say, this place left a very, very bad taste in my mouth and will never give them another dime.

The lady in the drive through was very nice!

Atmosphere: 5

Food: 5

Service: 5

$40 for 5 blizzards

Food is good. Service is good. Parking is good. The restaurant is very clean. The employees were very friendly.

Atmosphere: 5

Food: 5

Service: 5

My experience with this location has been marked by a notable price difference compared to other locations. no mix and match deals on the menu in the drive-thru that I've noticed. Additionally, drinks are not included in combo purchases and must be paid for separately.

Atmosphere: 2

Food: 2

Service: 2

Friendly and clean. Hot food with cool deserts. What more could you ask for

Atmosphere: 4

Food: 4

Service: 4

I was eating my chicken and Dr Pepper and looked over and there was a little circle of roaches I also heard a lady yelling in the back

Atmosphere: 1

Food: 1

Service: 1

Food was cold and tables were dirty as long as the ice cream wasn’t blended very good I saw a roach on the bench very disgusting will not be eating here again I will stick to the wilder one..

Atmosphere: 1

Food: 1

Service: 1

When I was ordering my food the women was kind of cocky and look annoyed so decided to leave and do this review they need to do better!

Atmosphere: 1

Food: 1

Service: 1

I found a roach in my French fries ,and it wasn’t even blended all the way and they were yelling in the back

Atmosphere: 1

Food: 1

Service: 1