Dairy Queen Grill & Chill
1955 Highland Pike, Fort Wright
(859) 415-2010
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1955 Highland Pike, Fort Wright
(859) 415-2010
Ice cream-yum! Always greeted with a friendly smile and a warm welcome.
This location was understaffed and the ice cream had like a foamy taste
I've always liked Dairy Queen but this particular one doesn't have gravy to go with your toast and chicken strips I would definitely give them a higher rating if they served gravy with their toast and chicken tenders sincerely Scottie Turner
Ordered a large blizzard with extra dip chocolate. Even said I knew I would have to pay extra for extra ingredients. A little surprised I was charged $8.
Even though they close at 9:30, they shut down their blizzard machine early to clean it so they can leave early
The person behind the counter was excellent. My food was hot and ready quickly
My husband had a coupon for a free ice cream cone on the Dairy Queen app. Once he arrived at the store, he was greeted with “next time we will just cancel your order.” The employee told him that this franchise does not honor corporate coupons for free items unless you purchase something.
This is not how you keep customers returning. We will be avoiding this location and choosing others in the area.
Always a great place to stop by and grab some ice cream. Very friendly.
Place is disgusting floors are so sticky rips your shoes off when you walk ask for ketchup and we get 5 packets for 3 people ask for sauce that was a crime chicken strips look like they have sat for a week.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst experience I’ve ever had at a restaurant. STORE MANAGER has absolutely no sense of customer service and I have no idea how they are still in business with this guy running the store. BUYER BEWARE. They’ll try to steal your money but refuse to give you your order or a refund! Thankfully CORPORATE refunded me my money. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
paid for a 6 piece and got a 4 piece ya thx
Atmosphere: 1
Food: 1
Service: 2
Had fun
This location needs to keep the drive thru area clear of branches from the bushes on the right of the drive thru. The whole side of my car is scratched from this!
Shorted me on chicken fingers, only ordered 1 box.
Food: 1
Service: 3
The food was not fresh. The lady forgot items I ordered.
Atmosphere: 1
Food: 2
Service: 1
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