The food is fine, it isnt the problem. But when I only get half an hour for my lunch and suddenly I'm stuck waiting in line with only two cars ahead of me for over 20 minutes of my break, then its an issue. I get being understaffed but that's just a little silly.
Food: 3
Service: 2
Vladimir Radivojevic
The food is fine but the order took over 30 minutes.
Atmosphere: 4
Food: 4
Service: 2
Steven Coleman
The food was good for what it is. It was a tad slow waiting. Waited in drive thru for 12 mins.
Atmosphere: 4
Food: 5
Service: 4
Bethany Sallee (Country Bumpkin)
I have been to two different burger Kings here lately so if this is for Frankfort then yes we have had several bad experiences here from food being wrong to waiting way to long for the order to a manger that took part of my order trying to argue her way out cheating me out of part of my order and blamed me because she got it wrong so that seems to be more common these days but I will tell you Lawrenceburg Kentucky's location is great I have never had any issue there. My kids And I really love the chicken fingers there so when we order we order a lot and I expect them all to be there as well because a lot of times anymore they are not on sale or have a deal so yes just throwing a few in the box when you order all eight pieces is not ok with me and no I'm not trying to complain I'm just stating facts and how it should be because eating out is not cheap anymore and I expert it all to be there and I know mistakes happen but when I come to you to let you know and then ytask for my receipt like I'm trying to get something free or something and then have an aditude about it all is ridiculous and this is happening everywhere anymore and I remember when I worked in fast food customer was always right and you do not mistreat the customers. These days they are aloud to treat you however and get by with it and this is what we are supporting and putting up with yeah I don't think so. My final take away from this location is to quit going to be honest I'll go out of county if need too. This is just my opinion everyone has their own.
Atmosphere: 2
Food: 2
Service: 2
Gene Brock
Food was good
Atmosphere: 3
Food: 4
Service: 3
Peggy Roark (Suzie)
I had the worst experience ever. They gave someone food before I got my order. They totally forgot us...went up to ask for food. Went back up to get dessert 🍨 no one would wait on us. No respect or manners at all.
Atmosphere: 1
Food: 1
Service: 1
Angie Obaro
This store is great! They are friendly and respectful of my time. The food gets smaller and smaller and the prices go up but that's everywhere. Good location.
Atmosphere: 4
Food: 4
Service: 5
Joey Duvall
Very pathetic I love burgerking but I guess I'm going to quit going there doesnt seem like it matters which one i go to but frankfort being the latest which was tonight none of them seem to be able to get an order right whopper with no onions no lettuce seems pretty easy to me but never fails it will have onions on it could very easily be my favorite fast food restaurant but they just don't try so with that being said a may not matter to them but they have screwed my order up for the last time I won't be back
Kinslow
Every time I dine in the place is dirty. Tables never seem to be wiped off, drink area always filthy and the bathrooms are a horror show. Management needs to fix this issue or replaced entirely.
First time going to this Burger King. The wait time was fine, and the food tasted fine, considering. I ordered 2 wraps, they were good. And the new 4 mini cinnamon roll bites? There were vehicles behind me so i didn't check the bag, and there in lies my mistake. I waited till I got back on the road. I'm a delivery driver and I was league's away before I noticed. No icing dip for the cinni bites. Is it even a cinnamon roll, without icing???¿¿ i think not. Super Curly Hair White Guy, there was only one truck behind me and yall were not busy. It even reminds you on the box to add one icing dip cup. Come on man.
Atmosphere: 3
Food: 3
Service: 2
Billy Warfield
Just Horrible.Dont eat there.Staff was dirty looking and talking bad to each other.That place was nasty, All the tables was dirty I had to clean off table.
Atmosphere: 1
Food: 1
Service: 1
Samantha Woods
Lady taking the order was so kind and thorough! The place was also very clean :)
Ruby Feahr
The staff were so kind and the food was very good
Atmosphere: 5
Food: 5
Service: 5
Kathy Edwards
They never get my order right hate when my order is not right
Some of the food was cold,
Atmosphere: 5
Food: 3
Service: 5
The food is fine, it isnt the problem. But when I only get half an hour for my lunch and suddenly I'm stuck waiting in line with only two cars ahead of me for over 20 minutes of my break, then its an issue. I get being understaffed but that's just a little silly.
Food: 3
Service: 2
The food is fine but the order took over 30 minutes.
Atmosphere: 4
Food: 4
Service: 2
The food was good for what it is. It was a tad slow waiting. Waited in drive thru for 12 mins.
Atmosphere: 4
Food: 5
Service: 4
I have been to two different burger Kings here lately so if this is for Frankfort then yes we have had several bad experiences here from food being wrong to waiting way to long for the order to a manger that took part of my order trying to argue her way out cheating me out of part of my order and blamed me because she got it wrong so that seems to be more common these days but I will tell you Lawrenceburg Kentucky's location is great I have never had any issue there. My kids And I really love the chicken fingers there so when we order we order a lot and I expect them all to be there as well because a lot of times anymore they are not on sale or have a deal so yes just throwing a few in the box when you order all eight pieces is not ok with me and no I'm not trying to complain I'm just stating facts and how it should be because eating out is not cheap anymore and I expert it all to be there and I know mistakes happen but when I come to you to let you know and then ytask for my receipt like I'm trying to get something free or something and then have an aditude about it all is ridiculous and this is happening everywhere anymore and I remember when I worked in fast food customer was always right and you do not mistreat the customers. These days they are aloud to treat you however and get by with it and this is what we are supporting and putting up with yeah I don't think so.
My final take away from this location is to quit going to be honest I'll go out of county if need too. This is just my opinion everyone has their own.
Atmosphere: 2
Food: 2
Service: 2
Food was good
Atmosphere: 3
Food: 4
Service: 3
I had the worst experience ever. They gave someone food before I got my order. They totally forgot us...went up to ask for food. Went back up to get dessert 🍨 no one would wait on us. No respect or manners at all.
Atmosphere: 1
Food: 1
Service: 1
This store is great! They are friendly and respectful of my time. The food gets smaller and smaller and the prices go up but that's everywhere. Good location.
Atmosphere: 4
Food: 4
Service: 5
Very pathetic I love burgerking but I guess I'm going to quit going there doesnt seem like it matters which one i go to but frankfort being the latest which was tonight none of them seem to be able to get an order right whopper with no onions no lettuce seems pretty easy to me but never fails it will have onions on it could very easily be my favorite fast food restaurant but they just don't try so with that being said a may not matter to them but they have screwed my order up for the last time I won't be back
Every time I dine in the place is dirty. Tables never seem to be wiped off, drink area always filthy and the bathrooms are a horror show. Management needs to fix this issue or replaced entirely.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
First time going to this Burger King. The wait time was fine, and the food tasted fine, considering. I ordered 2 wraps, they were good. And the new 4 mini cinnamon roll bites? There were vehicles behind me so i didn't check the bag, and there in lies my mistake. I waited till I got back on the road. I'm a delivery driver and I was league's away before I noticed. No icing dip for the cinni bites. Is it even a cinnamon roll, without icing???¿¿ i think not. Super Curly Hair White Guy, there was only one truck behind me and yall were not busy. It even reminds you on the box to add one icing dip cup. Come on man.
Atmosphere: 3
Food: 3
Service: 2
Just Horrible.Dont eat there.Staff was dirty looking and talking bad to each other.That place was nasty, All the tables was dirty I had to clean off table.
Atmosphere: 1
Food: 1
Service: 1
Lady taking the order was so kind and thorough! The place was also very clean :)
The staff were so kind and the food was very good
Atmosphere: 5
Food: 5
Service: 5
They never get my order right hate when my order is not right
Atmosphere: 2
Food: 2
Service: 2
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