Our dinner trip last night was nice. The only real complaint I had was that the blinds were up all the way and the sun was beating hot in my face. Could not have a decent conversation due to this. There was a couple at the table behind us at the window and they were not willing to lower the shade at all. I had a whopping headache when I left there and had to pull over on the interstate to throw up $ 36.00 of food from your dining room. I am sorry to vent but I thought you guys needed to know so you could lower blinds before the sun gets way to hot and bright in the sky.!Thank you for listening!Carla McMillen
Atmosphere: 4
Food: 4
Service: 4
Joel Bennett
The Frankfort restaurant had tasty food and friendly/efficient service. I ate the fried fish, greens, & beans...my guest had a breakfast option (at dinner). Both meals were well prepared. ?Parking: Buses, trucks, autos, and I rode a Harley-Davidson Fat Boy...easy to park.
Generally food at Cracker Barrel is decent. Unfortunately the Chicken Pot Pie was seriously too big - a pie the size of a dinner plate. (And not really as tasty as a Swanson pie.) Dissappointing and wasteful. Also surprised only fork provided. Spoon or knife had to be special requested.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Silverware
Margaret Tennill
Our server Kimberly was great,
Atmosphere: 5
Food: 5
Service: 5
Pamela Spaulding
Love this place. Good and store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits in Left Cornbread on Right, Chicken Sandwich, Chicken Fried Chicken, Biscuits and Gravy, Fried Apples, Pinto Beans, Carrots
Long Range Carrier
This has to be the worst service at any Cracker Barrel. You walk in get seated about 5 tables with customers and servers looking out kitchen and ignoring customers. I can’t even review the food because we never even tasted the water. We sat for over 10 minutes nothing. Another couple comes walks in a server follows them to table and was quenching their thirst in less than a 2 minutes all while we was stilling waiting to see someone get a cup a water to quench our thirst. Or to even say good afternoon how you doing kiss my a** nothing. Pitiful service at this location. I kinda figured they were more store mannequins trying to look cute than make a dollar. Oh well the place is horrible.
Atmosphere: 1
Service: 1
Stephanie Hoenig
Was fast friendly service. The food was delicious!Dietary restrictions: No carbs alot of options
Atmosphere: 5
Food: 5
Service: 5
ImYour BadLiltteNicky
I think personally they have pretty good food
Food: 4
Service: 5
Sherrie Aberle
The waitress looked at her phone as she was taking our order, she brought out the wrong tray of food, she charged incorrect pricing for our meals, she never brought us our biscuits!
This is twice in the last 5 weeks and both times service was terrible. Tonight CB wasn't very crowded but again it took way too long to get our food and then it was cold. Bri took it back but she forgot hot sauce and onions twice. My apples weren't cooked even close to CB standards. We were never offered refills. Whoever trains your wait staff is seriously falling down on their job. I've enjoyed this CB ever since in came to Frankfort but it has really slipped.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Fried Apples
Valerie Wind Valentine
Very noisy. The music was so loud that we could hardly have a conversation. The acoustics are terrible . It's this was at most Cracker Barrels, but this was probably the worst. I had the stuffed pancakes with cream cheese and strawberries ?Absolutely one of my faves. My husband always has the meatloaf if we are there for dinner. And green beans,hashbrown casserole, apples.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Fried Apples
Luke
I ordered a meal with 3 sides (upgrade to salad as 3rd side), and my wife ordered breakfast with 3 eggs over medium. After 30+ minutes, our food arrived without a salad and her eggs were scrambled. The waitress said she'd remove the salad from the bill. Most of the food was cold. She brought the ticket and had only removed the salad upgrade charge. So she still charged for 3 sides, but only brought 2. Between the service, food quality, and time, this will probably be the last time we eat at our local Cracker Barrel. Every aspect of this restaurant has declined in the last 3 years. They have a few good servers, but too few to serve a large restaurant.
Atmosphere: 1
Food: 1
Service: 1
Paula Weglarz
Food ordered for curbside is never ready on time. Waited 20 minutes & eventually had to go inside. Manager promised a refund which has yet to be processed.Food was mediocre. Chicken breasts are overcooked and macaroni and cheese was soupy and tasteless. Biscuits were hard and flat. Did not receive Strawberry preserves requested.It was especially insulting that the employee who handles the take out order told me she was overwhelmed and I could come inside. I had a tip on my order so I wouldn't have to come inside. My food and drinks were just sitting there & it was not busy at the take out counter.Longtime customer who is evaluating whether I will ever dine here again.This is not good service and this restaurant has been around long enough to not have these kinds of issues
Some of my food was cold
Our dinner trip last night was nice. The only real complaint I had was that the blinds were up all the way and the sun was beating hot in my face. Could not have a decent conversation due to this. There was a couple at the table behind us at the window and they were not willing to lower the shade at all. I had a whopping headache when I left there and had to pull over on the interstate to throw up $ 36.00 of food from your dining room. I am sorry to vent but I thought you guys needed to know so you could lower blinds before the sun gets way to hot and bright in the sky.!Thank you for listening!Carla McMillen
Atmosphere: 4
Food: 4
Service: 4
The Frankfort restaurant had tasty food and friendly/efficient service. I ate the fried fish, greens, & beans...my guest had a breakfast option (at dinner). Both meals were well prepared. ?Parking: Buses, trucks, autos, and I rode a Harley-Davidson Fat Boy...easy to park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Sausage Patties, Fried Apples, Pinto Beans, Grandpa's Country Fried Breakfast
Generally food at Cracker Barrel is decent. Unfortunately the Chicken Pot Pie was seriously too big - a pie the size of a dinner plate. (And not really as tasty as a Swanson pie.) Dissappointing and wasteful. Also surprised only fork provided. Spoon or knife had to be special requested.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Silverware
Our server Kimberly was great,
Atmosphere: 5
Food: 5
Service: 5
Love this place. Good and store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits in Left Cornbread on Right, Chicken Sandwich, Chicken Fried Chicken, Biscuits and Gravy, Fried Apples, Pinto Beans, Carrots
This has to be the worst service at any Cracker Barrel. You walk in get seated about 5 tables with customers and servers looking out kitchen and ignoring customers. I can’t even review the food because we never even tasted the water. We sat for over 10 minutes nothing. Another couple comes walks in a server follows them to table and was quenching their thirst in less than a 2 minutes all while we was stilling waiting to see someone get a cup a water to quench our thirst. Or to even say good afternoon how you doing kiss my a** nothing. Pitiful service at this location. I kinda figured they were more store mannequins trying to look cute than make a dollar. Oh well the place is horrible.
Atmosphere: 1
Service: 1
Was fast friendly service. The food was delicious!Dietary restrictions: No carbs alot of options
Atmosphere: 5
Food: 5
Service: 5
I think personally they have pretty good food
Food: 4
Service: 5
The waitress looked at her phone as she was taking our order, she brought out the wrong tray of food, she charged incorrect pricing for our meals, she never brought us our biscuits!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
This is twice in the last 5 weeks and both times service was terrible. Tonight CB wasn't very crowded but again it took way too long to get our food and then it was cold. Bri took it back but she forgot hot sauce and onions twice. My apples weren't cooked even close to CB standards. We were never offered refills. Whoever trains your wait staff is seriously falling down on their job. I've enjoyed this CB ever since in came to Frankfort but it has really slipped.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Fried Apples
Very noisy. The music was so loud that we could hardly have a conversation. The acoustics are terrible . It's this was at most Cracker Barrels, but this was probably the worst. I had the stuffed pancakes with cream cheese and strawberries ?Absolutely one of my faves. My husband always has the meatloaf if we are there for dinner. And green beans,hashbrown casserole, apples.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Fried Apples
I ordered a meal with 3 sides (upgrade to salad as 3rd side), and my wife ordered breakfast with 3 eggs over medium. After 30+ minutes, our food arrived without a salad and her eggs were scrambled. The waitress said she'd remove the salad from the bill. Most of the food was cold. She brought the ticket and had only removed the salad upgrade charge. So she still charged for 3 sides, but only brought 2. Between the service, food quality, and time, this will probably be the last time we eat at our local Cracker Barrel. Every aspect of this restaurant has declined in the last 3 years. They have a few good servers, but too few to serve a large restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food ordered for curbside is never ready on time. Waited 20 minutes & eventually had to go inside. Manager promised a refund which has yet to be processed.Food was mediocre. Chicken breasts are overcooked and macaroni and cheese was soupy and tasteless. Biscuits were hard and flat. Did not receive Strawberry preserves requested.It was especially insulting that the employee who handles the take out order told me she was overwhelmed and I could come inside. I had a tip on my order so I wouldn't have to come inside. My food and drinks were just sitting there & it was not busy at the take out counter.Longtime customer who is evaluating whether I will ever dine here again.This is not good service and this restaurant has been around long enough to not have these kinds of issues
Atmosphere: 3
Food: 2
Service: 1
Parking: DECENT PARKING
Atmosphere: 4
Food: 1
Service: 4