Dairy Queen Grill & Chill
120 Jett Dr, Frankfort
(502) 352-2296
Recent Reviews
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Friendly staff, clean restaurant and quick service. I really liked the backyard burger. It was really good.
Atmosphere: 5
Food: 5
Service: 5
Drive thru had zero personality. I guess that's better than some alternatives!!
Atmosphere: 4
Food: 5
Service: 3
This is the first review I’ve ever written for any restaurant. By far the worst drive thru experience I’ve ever had. I ordered 2 blizzards, they got the ice cream type wrong I said is this chocolate? (clearly vanilla) and he doesn’t look at it and goes “yes”. The burger I got had the wrong toppings. Went back inside to talk to someone else and the line was long and people were leaving because they had been waiting so long. No one was at the register and people were in the back sitting around. I’m fine with screwed up food stuff happens I’ve worked at restaurants in the past. Lying about it is just weird.
Atmosphere: 1
Food: 1
Service: 1
DISAPPOINTING!!
Waited to place my order thinking they are busy; the food will nice and fresh and that was a mistake!! Registers operator REPEATED my order and they still didn’t make my burger right!! I ordered mayo/lettuce only but the amount of ketchup and mustard is a joke, like a little dot of each. I also had a chicken strip basket with gravy. My gravy half full, fry’s OLD like no warmth at all and the chicken not fresh either. I spend $26 on food that was not good.
Food: 2
Service: 2
Burgers are good , condiments taste good , fries good . Dirty lobby and dining area . Employees ok .
Atmosphere: 2
Food: 4
Service: 4
Came through on our way home from a trip. Only two workers. One in the kitchen and one at the register and lots of guests trying to get waited on. The bathroom didn't have any paper towels. I feel terrible for the two employees you have that ran your entire restaurant. Do better.
Atmosphere: 1
Food: 1
Service: 1
DQ. Enough said
Atmosphere: 5
Food: 5
Service: 5
I would rate lower though that is not an option. Stopped in for ice-cream and no one welcomed us. After ~15 minutes we asked if it was better for us to go to the drive thru and no one responded although workers had seen us and acknowledged a door dash order person who came in ~10 min after us. They yelled at us to get out as we were leaving as we said we would not be returning. Never were served or acknowledged.
Atmosphere: 1
Food: 1
Service: 1
DQ has always had good food miss those footlongs just not the same without them
Atmosphere: 5
Food: 4
Service: 5
Always out of chocolate dilly bars
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Blizzards, Dipped DQ Cone
Restaurantji Recommends
Great sundays
Atmosphere: 4
Food: 5
Service: 3
Great service with a smile Everytime never disappointed keep up the great work and awesome attitude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzards, Chicken Tender Basket, Breakfast Platter Biscuit Bacon and Eggs over Hard, Chicken Strip Baskets, Chicken Strips, Ice Cream Cake, Ice Cream Sandwich, Cheeseburger, Banana Split, Chicken Fingers
Typical fast food but kids love the ice cream
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Blizzards, Ice Cream Cake
Tasty ice cream
Atmosphere: 5
Food: 5
Service: 5
If your whole group orders chicken tenders at the same time, apparently, you're more likely to get nice and hot, freshly made ones.
So the fries and tenders were hot and delicious. Par for the course.
Our blizzards definitely dripped when they were flipped, but beyond they, they were also fine.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blizzards, Chicken Strip Baskets, Chicken Strips
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