I just want to emphasize something that happened today Morning August 19 2025 at this McDonald's location . I am part of the team named Anonymous of the store staff l glad to upload some pictures but I’m prefer not add it for now, is why I want to let people know in case someone gets sick for bacterium or some you already know why, for this reason I want to publish what happened. They used the rubber plunger from the bathrooms of the store to unclog the kitchen sink where the dishes are washed, because they don’t want spend on a new or waste time and go buy a new one in special for the kitchen. This is the worst thing is that happen in the store today no understand how the manager allowed them to use it, when this is unhygienic. This is not the first time that these things happen here, there are many irregularities and nobody does anything I hope someone can report these problems to the health department. That is very gross for the community
Atmosphere: 1
Food: 1
Service: 1
MVG Minecraft boxes 0
I came to this establishment for a nice family dinner last night and unfortunately what was a supposed to be a nice family dinner became a tragedy. It all started when my son Timofee went up to the register looking to order a nice Big Mac with 1 pickle 3 slices of cheese 2 tomatoes half a cm of onions 2 squirts of ketchup and 15 packets of mayo on the side. However something I never saw coming happened. THEY WERE OUT OF MAYOOOOOO. My son timofee was outraged he started going crazy and punched my daughter Rayvene who it was her 3rd birthday. Then out of no where the cashier who was blonde huge mustache that was surprisingly ginger I believe his name was Sean looked like last name was probably James told me that MY KIDS were acting up. THIS IS NOT HIS PLACE TO TELL ME HOW MY KIDS ACTED. Also I ordered a fish filet and compliments to the chef. Now back to the horror story. Timofee was now biting his sisters teddy bear screaming where’s my mayo. Then Sean the cashier handed us our food with NO MAYO and I finally got the kids to settle down. Then it was time to give my daughter her present. I spent 5 months working overtime every day to afford this. It was a Barbie with only 1 arm. Then the devil reincarnated (Sean) spilled 2 bottles of sprite on my daughter. I KNEW IT WAS ON PURPOSE but he apologized and we left in disgust. But to be fair the atmosphere was BEAUTIFUL And I can tell Sean James was going through a tough time I can tell he probably got divorced recently and lost his over weight son John. My family will never recover from this however I hope Sean gets his life back on track. 5 stars⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 4
Service: 1
Nikki Vela Vasquez
They messed up my order and when I kindly asked if it could be fixed they were so rude and said no that's how it was supposed to be made. So very rude and the manager didn't seem to care.
Atmosphere: 1
Food: 1
Service: 1
Joselin Delgado
Makes me so mad how they did me wrong with these medium fries 😡😡😡
CJ Marlette
My last experience may just be that. Worst egg biscuit I have ever had. Service was fairly fast though. Staff was pleasant
Food: 1
Travis Ayers
I shouldn't be having to put my food in the microwave and warm it up when I specifically ordered it freshly made and only live 3 minutes down the road. Waited in the drive thru for 10 minutes and my burgers are cold and my fries are super stale and soggy when I ordered them well done. The Oreo McFlurry I ordered for my pregnant girlfriend tastes watery and like chemicals and she won't be eating that. The fries are a total loss they're disgusting like they've been sitting up for 30 minutes and they barely put any fries in a medium fry. My burgers are supposed to have extra pickles. Wish I'd gotten a receipt but I'm assuming the kid in the drive thru probably knows your making the food like this. Just give everyone their receipts cause they're gonna wanna get their money back for this sloppy mess. Would've taken it all back in immediately but I don't intend on ever eating here again. Every single time we go to this location something is messed up when I order the simplest meals and there's 2 other cars in the drive thru. Try to call and get sent to a corporate voicemail. Also this location didn't even look open when we pulled in all lights outside the building were off probably a good indicator to just go somewhere else. GET YOUR RECEIPTS HERE 💯
Atmosphere: 1
Food: 1
Service: 1
W J
West side McDonald's is faster the morning time at breakfast. Jennifer and Marty are my favorite special people...
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sausage
Pamela Rodriguez
I have sadly been disappointed more than once in the handful of times I have been to this location, as they have given me the wrong order. Employees are nice, but they should definitely be verifying customer orders before handing them off.
Atmosphere: 4
Food: 2
Service: 2
Yoo Zac
Horrible manager. Couldn’t happily take my free meal coupon that clearly on the back says redeemable at that location that was handed to me by another manager it makes no sense. Waste of time and was rude about it
The McDonald’s location I frequent consistently provides exceptional service. I have never encountered any issues with mismatched orders, poor-quality food, or unprofessional staff. The establishment stands out for its superior customer service and overall satisfaction levels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Travis Baker
Horrible service and management. When showed the manager the order was not correct, she told us we would have to pay again to get it correct.
My chicken was
Atmosphere: 3
Food: 2
Service: 4
I just want to emphasize something that happened today Morning August 19 2025 at this McDonald's location . I am part of the team named Anonymous of the store staff l glad to upload some pictures but I’m prefer not add it for now, is why I want to let people know in case someone gets sick for bacterium or some you already know why, for this reason I want to publish what happened. They used the rubber plunger from the bathrooms of the store to unclog the kitchen sink where the dishes are washed, because they don’t want spend on a new or waste time and go buy a new one in special for the kitchen. This is the worst thing is that happen in the store today no understand how the manager allowed them to use it, when this is unhygienic. This is not the first time that these things happen here, there are many irregularities and nobody does anything I hope someone can report these problems to the health department. That is very gross for the community
Atmosphere: 1
Food: 1
Service: 1
I came to this establishment for a nice family dinner last night and unfortunately what was a supposed to be a nice family dinner became a tragedy. It all started when my son Timofee went up to the register looking to order a nice Big Mac with 1 pickle 3 slices of cheese 2 tomatoes half a cm of onions 2 squirts of ketchup and 15 packets of mayo on the side. However something I never saw coming happened. THEY WERE OUT OF MAYOOOOOO. My son timofee was outraged he started going crazy and punched my daughter Rayvene who it was her 3rd birthday. Then out of no where the cashier who was blonde huge mustache that was surprisingly ginger I believe his name was Sean looked like last name was probably James told me that MY KIDS were acting up. THIS IS NOT HIS PLACE TO TELL ME HOW MY KIDS ACTED. Also I ordered a fish filet and compliments to the chef. Now back to the horror story. Timofee was now biting his sisters teddy bear screaming where’s my mayo. Then Sean the cashier handed us our food with NO MAYO and I finally got the kids to settle down. Then it was time to give my daughter her present. I spent 5 months working overtime every day to afford this. It was a Barbie with only 1 arm. Then the devil reincarnated (Sean) spilled 2 bottles of sprite on my daughter. I KNEW IT WAS ON PURPOSE but he apologized and we left in disgust. But to be fair the atmosphere was BEAUTIFUL And I can tell Sean James was going through a tough time I can tell he probably got divorced recently and lost his over weight son John. My family will never recover from this however I hope Sean gets his life back on track. 5 stars⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 4
Service: 1
They messed up my order and when I kindly asked if it could be fixed they were so rude and said no that's how it was supposed to be made. So very rude and the manager didn't seem to care.
Atmosphere: 1
Food: 1
Service: 1
Makes me so mad how they did me wrong with these medium fries 😡😡😡
My last experience may just be that. Worst egg biscuit I have ever had. Service was fairly fast though. Staff was pleasant
Food: 1
I shouldn't be having to put my food in the microwave and warm it up when I specifically ordered it freshly made and only live 3 minutes down the road. Waited in the drive thru for 10 minutes and my burgers are cold and my fries are super stale and soggy when I ordered them well done. The Oreo McFlurry I ordered for my pregnant girlfriend tastes watery and like chemicals and she won't be eating that. The fries are a total loss they're disgusting like they've been sitting up for 30 minutes and they barely put any fries in a medium fry. My burgers are supposed to have extra pickles.
Wish I'd gotten a receipt but I'm assuming the kid in the drive thru probably knows your making the food like this. Just give everyone their receipts cause they're gonna wanna get their money back for this sloppy mess.
Would've taken it all back in immediately but I don't intend on ever eating here again.
Every single time we go to this location something is messed up when I order the simplest meals and there's 2 other cars in the drive thru. Try to call and get sent to a corporate voicemail.
Also this location didn't even look open when we pulled in all lights outside the building were off probably a good indicator to just go somewhere else.
GET YOUR RECEIPTS HERE 💯
Atmosphere: 1
Food: 1
Service: 1
West side McDonald's is faster the morning time at breakfast. Jennifer and Marty are my favorite special people...
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sausage
I have sadly been disappointed more than once in the handful of times I have been to this location, as they have given me the wrong order. Employees are nice, but they should definitely be verifying customer orders before handing them off.
Atmosphere: 4
Food: 2
Service: 2
Horrible manager. Couldn’t happily take my free meal coupon that clearly on the back says redeemable at that location that was handed to me by another manager it makes no sense. Waste of time and was rude about it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food.
Atmosphere: 5
Food: 5
Service: 5
The McDonald’s location I frequent consistently provides exceptional service. I have never encountered any issues with mismatched orders, poor-quality food, or unprofessional staff. The establishment stands out for its superior customer service and overall satisfaction levels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Horrible service and management. When showed the manager the order was not correct, she told us we would have to pay again to get it correct.
Atmosphere: 1
Food: 1
Service: 1
I love McDonalds delicious food friendly staff
Atmosphere: 5
Food: 5
Service: 5
Slow as hell
Atmosphere: 3
Food: 3
Service: 1
Loading...