Penn Station East Coast Subs

Not really sure who’s in there working but there’s absolutely no reason why I ordered online and still had to wait over 30 minutes for a small fry in the pickup window. Do better.

The sandwich did not live up to my expectations.

Atmosphere: 4

Food: 4

Service: 5

Slow rather chat than cook a order

Atmosphere: 3

Food: 3

Service: 3

Very friendly how ever they need to work on the app will not let you claim point or scan

Atmosphere: 5

Food: 5

Service: 5

if yhat is a sub then those in the east coast dont have to worry about gaining weight not enough meat on this so called sub sandwich price extreme for the size i sure do miss southside deli ocala now thats a sub 1.5 lbs of meat and the fixings and under 10 bucks

Atmosphere: 5

Food: 1

Service: 5

My sandwich had to be remade because there was cheese on it and the remade sandwich had random small pieces of cheese on the end and in the middle. Wouldn't have an issue if I wasn't allergic.

Food: 1

Service: 1

Most recently an early December comma I hosted a bourbon tour for approximately 32 people. I worked with Chris Morgan. He and his staff are wonderful to work with. We were scheduled to stop and pick up box lunches in route to one of the distilleries. Everyone loved their sandwiches and I wanted to make sure that Chris and his staff get recognized for outstanding service. Thank you, Chris

Every time we order from here our order is wrong!!! Don’t recommend ever eating here. The food is good if you ever get the right order but the never happens. Try subway or Jimmy johns

Atmosphere: 1

Food: 5

Service: 1

Teriyaki is great, staff is very kind and dedicated

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Fresh Squeezed Lemonade

Staff made wrong order multiple times super unprofessional and lack of time management terrible store

Atmosphere: 1

Food: 1

Service: 1

So great, I almost come weekly as my treat!!!

Atmosphere: 5

Food: 5

Service: 5

Still one of my favorites. Chicken teriyaki is excellent!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Cut Fries

They were so rude. Very slow and kept walking to the back before finishing our food.

Service: 1

Friendly staff great food
Update! I have since ordered from the same Penn Station and continue to get food wrong. I ordered today and Nancy whom took our order was lost and asked me if i could pay for my $68 bill along with Sam the cook whom eventually hung up on me as I called back telling me that my sandwiches was NOT in fact grilled/ toasted which he guaranteed me it would be in fact upon arriving home and discovering differently. I wouldn't have missed it but I had a large order of 6 sandwiches which I suppose is to much for Sam. During the call Sam assured me numerous times my sandwich was grilled/toasted and talked over me. As you can see in the picture it is CLEARY neither. I told him that the bread was like wet dough and his response was and I quote " Our sandwiches Just Like That". The only thing hot and crunchy were the fries i ordered. Needless to say we won't be back.

Atmosphere: 5

Food: 1

Service: 1

Had an issue, and the young man fixed it immediately, was extremely apologetic, though there was no need, excellent service as well as great employees! Thanks again.

Chelsea

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub