The 2 young men working were handling the lunch rush with ease. Smiles, greetings, called by name, and manners galore!! The food was fresh and tasty, but I will come back regularly for the attention these 2 young men had. These 2 men are what every other restaurant lacks for years. I cannot rave about them enough. They were like this with everyone. Even the drive-thru. Even as I walked out the door, they called me by name again and said Thanks again. Unreal. This is what the world needs more of. Kudos to them both. I will back and I hope to see them both. OWNER.... Take note. These 2 men will make you more customers. If you don't pay them correctly, I will hire them and bring them to my business.
Atmosphere: 5
Food: 5
Service: 5
Gerren Willis
The service was great food was wonderful and the restaurant was very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Daniel Glascock
Its was ok the sandwich wasn't that good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Brandissa
My absolute favorite sandwich shop in Frankfort. The staff is always friendly, the place is always clean and the food is always fresh. You can't beat that! The chocolate chip cookies are the bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut Fries
Rylee Warner
this penn station sucks. we sat at the drive through window for 25 minutes and no one came so we had to call and tell them we were there. after that the dude couldn’t read to find our mobile order name.
Food: 2
Heather Haas
Usually love coming here, but this time I asked for pickles and extra topping. Recieved neither but was charged for both. The two employees on staff that night, did not seem happy to help anyone. The one cooking disappeared after making both of my sandwiches wrong and all of my fries were burnt. :/
Place was clean. Friendly employees. I ordered a sandwich with no lettuce, tomato, or onion, but got one with everything on it. The receipt was correct. I mentioned it the employee which took my sandwich, picked both vegetables and part of my meat off. She returned the sandwich with lettuce, & onions with very little chicken left. No happy with this and feel they should have made me another sandwich.
Atmosphere: 5
Food: 2
Service: 2
Sara Armento
Now, I am being immensely generous by even giving a ONE STAR.First, let's talk about the teenage boy with a nasty attitude. Couldn’t even see his name tag or else I would write it. Let’s just call him Karen.Karen was rude. He and let's call the other teenager, Lisa.We arrived with at least 40 minutes to eat. Karen had the audacity to look at my aunt and say “Are you going to be out at 9:30?”When closing is 10 pm. We arrived long before that door was locked and yet they refused to give us the service we paid for.Me, I ordered and Karen told me “We’ve already put the pizza sauce away” proceeded to smack cheese on a piece of bread. They didn't offer me anything else.We ordered fries, but they refused to give fries to thefour people who asked for them and we had to ask where they were. They got huffy about having to put more fries on.My uncle asked for onions, but they refused to give him onions. He said no mushrooms... What do they do? Slap on a ton of mushrooms.I could keep going on about how they “sprinkled” the steak on the two cheesesteak subs and the same to the chicken and about my Italian classic. Again... No sauce.Second, the bathroom.Wow... Who leaves drying urine all over the floor to the point your shoes stick to it?No toilet paper.No paper towels.Barely any soap.Karen and Lisa didn't just half the job. They didn't quarter it. They .01% of their job and they did it with a bad attitude and lazy work ethic. They shortcut the whole time.Subway gives you more and actually gives you the service you paid for.They lost five customers and I am not the only one who will be spreading the word.Next time, Penn Station? Hire teenagers who actually want to work.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesteak, Sub
Giovanni Fiorenza
The food was pretty good. The service was amazing and the restaurant seemed to be very organized and clean. I'd come back if I'm back in the area!
they forgot to make one of the sandwiches in my order and when i went back to get it I had to wait over almost 30 minutes to get the single sandwich.all of that for just a mediocre sandwich.the design of the parking lot is terrible as well.
Atmosphere: 1
Food: 3
Service: 1
Ben
Food was good. Floor was sticky and the air vents seem to have never been cleaned.
Brian Hunt
Just left from here I went ordered my food and after 30 minutes of waiting they notify me that the order was messed up because someone had the same name as me, they need to get better employees that know what they are doing, will never eat at this location
Ralph Hunley
The last 3 times I’ve been here no one answers the phone, no one comes to the takeout window and when I go inside there is only one person working. There is another employee sitting in his car in the parking lot.
Atmosphere: 3
Food: 4
Service: 1
Karen Davidson
Barely anything on the sandwich. Soda machine wasn't working. The place is run down.
The 2 young men working were handling the lunch rush with ease. Smiles, greetings, called by name, and manners galore!! The food was fresh and tasty, but I will come back regularly for the attention these 2 young men had. These 2 men are what every other restaurant lacks for years. I cannot rave about them enough. They were like this with everyone. Even the drive-thru. Even as I walked out the door, they called me by name again and said Thanks again. Unreal. This is what the world needs more of. Kudos to them both. I will back and I hope to see them both. OWNER.... Take note. These 2 men will make you more customers. If you don't pay them correctly, I will hire them and bring them to my business.
Atmosphere: 5
Food: 5
Service: 5
The service was great food was wonderful and the restaurant was very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Its was ok the sandwich wasn't that good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
My absolute favorite sandwich shop in Frankfort. The staff is always friendly, the place is always clean and the food is always fresh. You can't beat that! The chocolate chip cookies are the bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut Fries
this penn station sucks. we sat at the drive through window for 25 minutes and no one came so we had to call and tell them we were there. after that the dude couldn’t read to find our mobile order name.
Food: 2
Usually love coming here, but this time I asked for pickles and extra topping. Recieved neither but was charged for both. The two employees on staff that night, did not seem happy to help anyone. The one cooking disappeared after making both of my sandwiches wrong and all of my fries were burnt. :/
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Cheesesteak, Fresh Cut Fries, Fresh Squeezed Lemonade
Great sub a bit pricey but woth
Atmosphere: 5
Food: 5
Service: 5
Place was clean. Friendly employees. I ordered a sandwich with no lettuce, tomato, or onion, but got one with everything on it. The receipt was correct. I mentioned it the employee which took my sandwich, picked both vegetables and part of my meat off. She returned the sandwich with lettuce, & onions with very little chicken left. No happy with this and feel they should have made me another sandwich.
Atmosphere: 5
Food: 2
Service: 2
Now, I am being immensely generous by even giving a ONE STAR.First, let's talk about the teenage boy with a nasty attitude. Couldn’t even see his name tag or else I would write it. Let’s just call him Karen.Karen was rude. He and let's call the other teenager, Lisa.We arrived with at least 40 minutes to eat. Karen had the audacity to look at my aunt and say “Are you going to be out at 9:30?”When closing is 10 pm. We arrived long before that door was locked and yet they refused to give us the service we paid for.Me, I ordered and Karen told me “We’ve already put the pizza sauce away” proceeded to smack cheese on a piece of bread. They didn't offer me anything else.We ordered fries, but they refused to give fries to thefour people who asked for them and we had to ask where they were. They got huffy about having to put more fries on.My uncle asked for onions, but they refused to give him onions. He said no mushrooms... What do they do? Slap on a ton of mushrooms.I could keep going on about how they “sprinkled” the steak on the two cheesesteak subs and the same to the chicken and about my Italian classic. Again... No sauce.Second, the bathroom.Wow... Who leaves drying urine all over the floor to the point your shoes stick to it?No toilet paper.No paper towels.Barely any soap.Karen and Lisa didn't just half the job. They didn't quarter it. They .01% of their job and they did it with a bad attitude and lazy work ethic. They shortcut the whole time.Subway gives you more and actually gives you the service you paid for.They lost five customers and I am not the only one who will be spreading the word.Next time, Penn Station? Hire teenagers who actually want to work.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesteak, Sub
The food was pretty good. The service was amazing and the restaurant seemed to be very organized and clean. I'd come back if I'm back in the area!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
they forgot to make one of the sandwiches in my order and when i went back to get it I had to wait over almost 30 minutes to get the single sandwich.all of that for just a mediocre sandwich.the design of the parking lot is terrible as well.
Atmosphere: 1
Food: 3
Service: 1
Food was good. Floor was sticky and the air vents seem to have never been cleaned.
Just left from here I went ordered my food and after 30 minutes of waiting they notify me that the order was messed up because someone had the same name as me, they need to get better employees that know what they are doing, will never eat at this location
The last 3 times I’ve been here no one answers the phone, no one comes to the takeout window and when I go inside there is only one person working. There is another employee sitting in his car in the parking lot.
Atmosphere: 3
Food: 4
Service: 1
Barely anything on the sandwich. Soda machine wasn't working. The place is run down.