Sonic Drive-In
1010 Louisville Rd, Frankfort
(502) 696-9980
Recent Reviews
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When Sonic is supposed to serve both, breakfast and lunch, I shouldn’t get attitude when ordering a burger and a chicken wrap. I’ve gotten an attitude from the same cashier twice now, and I literally don’t have any clue what I did. A queso chicken wrap should have queso on it, not mayonnaise. And the smashed burger shouldn’t be so messy to eat lmao.
Atmosphere: 2
Food: 3
Service: 2
The food is good when they can get the order correctly or hear you correctly in the drive-thru.
Atmosphere: 1
Food: 4
Service: 2
Food was cold and just made horribly, drinks were wrong. Didn't realize till we got home..... Kiddos happy meal was fresh and hot though
Atmosphere: 1
Food: 1
Service: 1
They Always forget items. And do not answer the phone to get it replaced.
Atmosphere: 1
Food: 3
Service: 1
Food was fast to get out but it was so messy you coulnt eat it!
Atmosphere: 1
Food: 1
Service: 1
Cold food and rude employees
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service at the window, girl tonight with the brown hair is very rude. Said we couldn’t do split payment (we had a $10 gift card and wanted to pay the rest with cash)but the manger said she could, then proceeded to say “anyone else here would say we couldn’t do it” like “WOW” Even said thank you to her and she slammed the window on our faces.
Service: 1
Food is ok - this place is the worst for service. Multiple poor experiences - bad food on occasion, wrong orders, and their speaker is broken or the person who works drive thru doesn’t know how to use it. All you hear are inaudible, short noises like they are letting go of the button soon or something and then they get your order wrong. I will not be back…
PS the sign is broken and doesn’t light up and that suits this shitty location well!
Atmosphere: 1
Food: 2
Service: 1
If I could give no stars I would the most awful service was being rushed with my order when it was slow will never go again apparently there out of almost every food your jobs not that hard it was night shift and there wasn’t anyone there it was unacceptable
Breakfast burritos ? were delish! Enjoyed hot coffee ☕️ in the on the way out of town. Definitely recommend for a quick bite.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordering was difficult - sounded like he kept stepping away from mic.
Our order came out cold and not all there. Food also wasn't fresh.
We asked for fresh food and what was forgotten. Both employees were rude & snippy with us.
When we got the "fresher" food it seemed like they took old food and just heated it up.
Ended up throwing away $20+ of food and left.
Atmosphere: 1
Food: 1
Service: 1
This was the longest I have ever had to wait after getting off work and coming to this place I will never be back
Atmosphere: 1
Food: 1
Service: 1
Sonic fast service
Atmosphere: 5
Food: 5
Service: 5
it's fair
Atmosphere: 3
Food: 3
Service: 3
This place never seems to be able to add cherries- even to the cherry limeade which should contain cherries and limes according to their app. My shake clearly is missing the cherry that is listed as part of my shake. No one here wants to provide them unless asked. I have even had an employee tell me they are out only to bring some out after "finding" them. I hate paying for extra cherries only to not get them and have to ask where they are.
Atmosphere: 2
Food: 2
Service: 2
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