Starbucks

100 Jett Boulevard, Frankfort
(502) 695-0127

Recent Reviews

Sort by
Lady143M B

I know "we" ban Starbucks every other month. But I can't keep up with the rumors I just know what I like. ??‍♀️??

Atmosphere: 5

Food: 5

Service: 5

Alex Soriano

Last night, I decided to swing by the Starbucks drive-thru just 5 minutes before closing time. I placed my order and when I reached the window, I politely asked if I could add a cheese danish to my order. To my surprise, the employee informed me that they couldn't sell me anything because they were close. I tried to explain that I just wanted the cheese danish without it being heated up, but before I could finish my sentence, she rudely cut me off, stating that they were closed.

I understand that it may have been inconvenient for them to prepare another item so close to closing time, but the way she spoke to me was quite off-putting. I typically try not to leave negative reviews, but in this case, I feel it's important to highlight the importance of good customer service, especially in today's competitive market. Finally, it seemed like they were upset because they had to prepare a drink right before closing time, and as a result, my iced latte wasn't made correctly. Sadly, the coffee flavor was barely noticeable in my drink. As a loyal Starbucks customer, I believe it's crucial for the company to address instances like these to ensure a positive experience for all customers.

Atmosphere: 1

Food: 1

Service: 1

Kelley Harris

Every since i have tried dunkins coffee honestly i dont drink the coffee here anymore. Its over priced and just not worth it to me. Sorry Starbucks but dunkin won my heart now

Atmosphere: 3

Service: 3

Jose Roberto Rodriguez

While on business came here, staff was courteous every time. Very helpful and nice folks.

Atmosphere: 5

Food: 5

Service: 5

From Mz Jackson, With Love

I love this place!

The drive-thru staff are usually all very polite, but one in particular....Kailey is very special. She always makes my day a little brighter with her sunny disposition, kind words of inspiration and prompt service.

The barista's also do a wonderful job getting my matcha tea just right.

Thank you guys....Thank you Kailey❤️

Richard

Good coffee. A little pricey for me.

Atmosphere: 3

Food: 4

Service: 4

Tiffany Fishbaugh

Everything was great!

Atmosphere: 5

Food: 5

Service: 5

Matt Christensen

Not the friendliest

Atmosphere: 4

Food: 4

Service: 2

Kathleen Bell

Starbucks is always good.

Food: 5

Service: 5

Mary Flaherty

The staff was terrific! Attentive & friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Featured Medium Roast Pike Place Roast

Steve Smith

What a fantastic store. I’m a regular. I was inspired today, after myriad years, to write of my love for this place and its tremendous staff. I always receive smiles, great drinks and excellent service. I can’t come up with enough superlatives for Nancy, my barista today. They are all very good, even Anika!

Atmosphere: 5

Food: 5

Service: 5

Derek Conn

Me, my wife and our 4 year old loves Starbucks

Parking: Probably about 20 or better parking spots

Kid-friendliness: Yes definitely have never had a problem

Atmosphere: 5

Food: 4

Service: 5

Kevin Clay

Drink was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Iced Caramel Macchiato

JMS

It's very overpriced coffee. I'd much rather have Dunkin Donuts coffee. The service at this particular place was superior to all the other Starbucks I've been to.

Atmosphere: 3

Food: 3

Service: 5

Nick Isaacs

Coffee was good as usual. Girl at the drive through window was rude.

Atmosphere: 2

Food: 5

Service: 1

Loading...