Starbucks
100 Jett Boulevard, Frankfort
(502) 695-0127
Recent Reviews
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I know "we" ban Starbucks every other month. But I can't keep up with the rumors I just know what I like. ??♀️??
Atmosphere: 5
Food: 5
Service: 5
Last night, I decided to swing by the Starbucks drive-thru just 5 minutes before closing time. I placed my order and when I reached the window, I politely asked if I could add a cheese danish to my order. To my surprise, the employee informed me that they couldn't sell me anything because they were close. I tried to explain that I just wanted the cheese danish without it being heated up, but before I could finish my sentence, she rudely cut me off, stating that they were closed.
I understand that it may have been inconvenient for them to prepare another item so close to closing time, but the way she spoke to me was quite off-putting. I typically try not to leave negative reviews, but in this case, I feel it's important to highlight the importance of good customer service, especially in today's competitive market. Finally, it seemed like they were upset because they had to prepare a drink right before closing time, and as a result, my iced latte wasn't made correctly. Sadly, the coffee flavor was barely noticeable in my drink. As a loyal Starbucks customer, I believe it's crucial for the company to address instances like these to ensure a positive experience for all customers.
Atmosphere: 1
Food: 1
Service: 1
Every since i have tried dunkins coffee honestly i dont drink the coffee here anymore. Its over priced and just not worth it to me. Sorry Starbucks but dunkin won my heart now
Atmosphere: 3
Service: 3
While on business came here, staff was courteous every time. Very helpful and nice folks.
Atmosphere: 5
Food: 5
Service: 5
I love this place!
The drive-thru staff are usually all very polite, but one in particular....Kailey is very special. She always makes my day a little brighter with her sunny disposition, kind words of inspiration and prompt service.
The barista's also do a wonderful job getting my matcha tea just right.
Thank you guys....Thank you Kailey❤️
Good coffee. A little pricey for me.
Atmosphere: 3
Food: 4
Service: 4
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Not the friendliest
Atmosphere: 4
Food: 4
Service: 2
Starbucks is always good.
Food: 5
Service: 5
The staff was terrific! Attentive & friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Featured Medium Roast Pike Place Roast
Restaurantji Recommends
What a fantastic store. I’m a regular. I was inspired today, after myriad years, to write of my love for this place and its tremendous staff. I always receive smiles, great drinks and excellent service. I can’t come up with enough superlatives for Nancy, my barista today. They are all very good, even Anika!
Atmosphere: 5
Food: 5
Service: 5
Me, my wife and our 4 year old loves Starbucks
Parking: Probably about 20 or better parking spots
Kid-friendliness: Yes definitely have never had a problem
Atmosphere: 5
Food: 4
Service: 5
Drink was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
It's very overpriced coffee. I'd much rather have Dunkin Donuts coffee. The service at this particular place was superior to all the other Starbucks I've been to.
Atmosphere: 3
Food: 3
Service: 5
Coffee was good as usual. Girl at the drive through window was rude.
Atmosphere: 2
Food: 5
Service: 1
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