Burgers should be made to order and be made upfront and stored in a bin for faster service freshness beast fast all the time, otherwise all was ok.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Frisco Melt
Balanced Analyst, Thoughtful Evaluator
Steak ‘n Shake in Frankfort: A Late-Night Gem
Steak ‘n Shake in Frankfort is a lifesaver when it comes to finding quality food late at night. With so few options open during the late hours, this restaurant stands out as a go-to spot for delicious, freshly made meals that won’t break the bank. The burgers and fries are always cooked to perfection, and their signature milkshakes are the perfect indulgence after a long day (or night).
One of the best things about Steak ‘n Shake is its incredible value. The prices are amazing, offering a full meal for a fraction of what you might pay elsewhere. It’s hard to beat the combination of fresh food and affordability, especially when you’re grabbing a bite during those odd hours.
However, the location does have its drawbacks. During the day, the traffic in this area can be frustrating, and navigating the small turn to get in and out of the parking lot requires extra caution. It’s definitely more convenient to visit at night when traffic is lighter.
Despite the location challenges, Steak ‘n Shake remains a fantastic choice for late-night dining in Frankfort. The friendly staff, tasty menu, and unbeatable prices make it worth the trip every time. Highly recommended for night owls and budget-conscious diners!
Atmosphere: 3
Food: 5
Service: 3
BrianLeeUSA73
Great prices, burgers are good, drinks taste good, bathrooms are dirty and smell very bad all the time, customers do not know how to properly use a restroom at any place these days, employees are always keeping busy when i see them, seating area is clean,not a fan of the lettuce used on the burgers.
Atmosphere: 5
Food: 4
Service: 4
Tawny Patterson
Went through drive thru. I asked to add items to my sandwich not to just put the items I asked to be added. Called the restaurant and the phone rang for 10 minutes. I guess there isn't a manager there or they don't want to deal with customers after they have paid and left. How else do you tell them they messed up the order. I guess they don't give a damn.
Atmosphere: 1
Food: 3
Service: 4
Samuel Yager
Food was pretty good service was fast
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Garlic Burger & Fries
Sandra Britton
HOT FRIES!!!! BURGER'S HOT OFF THE GRILL! YAW KNOW WHAT TO DO!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo
William Smith
I hate having to order on on a touch screen Order in person is better.
Atmosphere: 2
Food: 3
Service: 1
Colton Presnall
The blonde drive-thru guy was very nice. The food was excellent. Love the burger. First place I've ever had a banana shake, and it was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Dustin Getter
Love me some steak and shake. However seems every burger I get is soaked with grease which turns the meal a waste for me. Grabbing wet bread will kill an appetite. Absolutely love the shoe string fries and shakes.
Atmosphere: 5
Food: 3
Service: 4
Edward Nye
I won't be back to Steak 'n Shake. Everything is self service but they still ask you to leave a tip. Now they are making you scan a QR code to get your drinks, but they don't explain the system when you order. The menu is so trimmed down that it's just not worth it. Go to Sonic or McDonald's even. Steer clear of this once great fast food place.
Have a weird QR code scanner thing for their drink which made getting drinks cumbersome. Will probably avoid eating inside at this restaurant due to it.
Atmosphere: 2
Food: 4
Service: 2
Djinn Davis
Had one of the best days of my life here with my partner. Amazing atmosphere and environment.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Lee
Stopped here for lunch, spent $12 + tip for a combo and a bottle water. The guy hands me a delicious hamburger, cold hard french fries and a bottle of water that had been crushed with 1/3 of the water missing and the label falling off. When I asked him if I could have a different bottle of water, he “initially” responded that it was the last bottle of water. I refused the damaged 2/3 full bottle of water and asked for a cup instead to get a soda. He then responded that he could get me another bottle of water but that he’d have to go ALL THE WAY BACK to the cooler to open a new case of water just to get one bottle. I wonder if white customers are met with this same level of poor service.
Atmosphere: 5
Food: 5
Service: 1
Jeremy Jackson
The food was fine but everything nowadays is automated and there's little to no customer service.
Atmosphere: 1
Food: 4
Service: 2
Madison Bass
Very clean, supper nice staff, and food was on point !
Burgers should be made to order and be made upfront and stored in a bin for faster service freshness beast fast all the time, otherwise all was ok.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Frisco Melt
Steak ‘n Shake in Frankfort: A Late-Night Gem
Steak ‘n Shake in Frankfort is a lifesaver when it comes to finding quality food late at night. With so few options open during the late hours, this restaurant stands out as a go-to spot for delicious, freshly made meals that won’t break the bank. The burgers and fries are always cooked to perfection, and their signature milkshakes are the perfect indulgence after a long day (or night).
One of the best things about Steak ‘n Shake is its incredible value. The prices are amazing, offering a full meal for a fraction of what you might pay elsewhere. It’s hard to beat the combination of fresh food and affordability, especially when you’re grabbing a bite during those odd hours.
However, the location does have its drawbacks. During the day, the traffic in this area can be frustrating, and navigating the small turn to get in and out of the parking lot requires extra caution. It’s definitely more convenient to visit at night when traffic is lighter.
Despite the location challenges, Steak ‘n Shake remains a fantastic choice for late-night dining in Frankfort. The friendly staff, tasty menu, and unbeatable prices make it worth the trip every time. Highly recommended for night owls and budget-conscious diners!
Atmosphere: 3
Food: 5
Service: 3
Great prices, burgers are good, drinks taste good, bathrooms are dirty and smell very bad all the time, customers do not know how to properly use a restroom at any place these days, employees are always keeping busy when i see them, seating area is clean,not a fan of the lettuce used on the burgers.
Atmosphere: 5
Food: 4
Service: 4
Went through drive thru. I asked to add items to my sandwich not to just put the items I asked to be added. Called the restaurant and the phone rang for 10 minutes. I guess there isn't a manager there or they don't want to deal with customers after they have paid and left. How else do you tell them they messed up the order. I guess they don't give a damn.
Atmosphere: 1
Food: 3
Service: 4
Food was pretty good service was fast
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Garlic Burger & Fries
HOT FRIES!!!! BURGER'S HOT OFF THE GRILL! YAW KNOW WHAT TO DO!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo
I hate having to order on on a touch screen Order in person is better.
Atmosphere: 2
Food: 3
Service: 1
The blonde drive-thru guy was very nice. The food was excellent. Love the burger. First place I've ever had a banana shake, and it was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Love me some steak and shake. However seems every burger I get is soaked with grease which turns the meal a waste for me. Grabbing wet bread will kill an appetite. Absolutely love the shoe string fries and shakes.
Atmosphere: 5
Food: 3
Service: 4
I won't be back to Steak 'n Shake. Everything is self service but they still ask you to leave a tip. Now they are making you scan a QR code to get your drinks, but they don't explain the system when you order. The menu is so trimmed down that it's just not worth it. Go to Sonic or McDonald's even. Steer clear of this once great fast food place.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Have a weird QR code scanner thing for their drink which made getting drinks cumbersome. Will probably avoid eating inside at this restaurant due to it.
Atmosphere: 2
Food: 4
Service: 2
Had one of the best days of my life here with my partner. Amazing atmosphere and environment.
Atmosphere: 5
Food: 5
Service: 5
Stopped here for lunch, spent $12 + tip for a combo and a bottle water. The guy hands me a delicious hamburger, cold hard french fries and a bottle of water that had been crushed with 1/3 of the water missing and the label falling off. When I asked him if I could have a different bottle of water, he “initially” responded that it was the last bottle of water. I refused the damaged 2/3 full bottle of water and asked for a cup instead to get a soda. He then responded that he could get me another bottle of water but that he’d have to go ALL THE WAY BACK to the cooler to open a new case of water just to get one bottle. I wonder if white customers are met with this same level of poor service.
Atmosphere: 5
Food: 5
Service: 1
The food was fine but everything nowadays is automated and there's little to no customer service.
Atmosphere: 1
Food: 4
Service: 2
Very clean, supper nice staff, and food was on point !
Atmosphere: 5
Food: 5
Service: 5
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