***STAY AWAY*** “MANAGER” JIMMY was extremely rude, over charged for sub of the day, and went on and told me IT WAS MY PROBLEM.. horrible customer service from JIMMY. Should not speak to customers that way, but obviously doesnt care for his local customers. ******STAY AWAYY******
Atmosphere: 1
Food: 1
Service: 1
Cayla M
Always lying about store hours. Closing the store earlier than stated online and on the door. Allowed us to place a mobile order and when we arrived he wouldn't open the door and said they close at 8:30.
Service: 1
Thomas Carter
Greatest service in Frankfort with great attitudes and they serve you with the smile every time, Visha is the best, ask for him by name!
Atmosphere: 5
Food: 5
Service: 5
Fab4 Gang
great customer service!! they open up the store for uss!🥳
Atmosphere: 5
Food: 5
Service: 5
Christina Hutson
DO NOT ORDER FROM THIS ESTABLISHMENT!! I made an order online and the money was WITHDRAWN FROM MY ACCOUNT, but when I got to Subway they stated they had no order for me, WOULD NOT MAKE MY SANDWICH NOR GIVE ME A REFUND!!! I PAID FOR A SANDWICH AND USED MY ENTIRE 30 MINUTE LUNCH TRYING TO GET SAID SANDWICH TO LEAVE WITH NOTHING!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jonathan Medina
Great works! Clean store.
Atmosphere: 5
Food: 5
Service: 5
Jodie Sutherland
Bread was fresh, not hard on ends n dry on the white Cold Cut sub,and the Italian herb and cheddar. Both were done right as we asked for the Italian herb and cheddar with the cheese steak lightly toasted. As for toppings they usually want to put 6 or 8 black olives on there. So I asked them to put more on there n he put 5 more slices on it that's my only complaint, I asked for heavy Black Olives first off though. Other than that, the sandwiches fill you up n some left, it's 1 of the most affordable places to go for your.oney n get satisfied. they're nice, n it's affordable compared to most other places to go. They also wash hands and put gloves on, They now excepting the coupon's in mailers too ??❣️... I would recommend to others if they want something good and to get full, tea is good, and so are their cookies ? ❣️
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cinnabon Footlong Churro, Vitamin Water xxx, 12 Pack Cookie Box, Baked Lay's Chips, Blackforest Ham and Turkey Breast Sub, Chocolate Chip Cookie, Sunchips Harvest Cheddar, Subway Footlong Cookie, Lays Baked BBQ, The Boss, All-American Club, Egg & Cheese Wrap, Doritos Cool Ranch, Subway Club, Cookies, Savory Rotisserie-Style Chicken Caesar Signature Wrap, The Hotshot Italiano
John Mcintosh
Great food great people
Atmosphere: 5
Food: 5
Service: 5
Michele Peterson
Extremely clean great customer service sandwich was fresh and very good ladies were welcoming with a smile and so nice even gave my little girl a free cookie the food looked fresh and amazing and taste amazing. Great atmosphere very kind! Highly recommend, I will be back soon! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Cookies
Albert Ward
I ordered a sandwich had to throw it away the bread was not fresh sorry
Ordered online to save time during my short lunch brake. App said “food was ready” for 10 minutes. When I arrived my sandwich had not even been started. This made me late for work. Unprofessional DO NOT ORDER FROM THIS STORE. Go to any other subway in Frankfort. Service is terrible 10000% do not recommend. Corporate should close this store and focus on any other in town
Atmosphere: 1
Food: 3
Service: 1
Brandon Carter
Ordered catering showed up early it was ready to go, service and employees top notch.
Atmosphere: 5
Food: 5
Service: 5
Jacob Smith
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Aaron Chadwell
Awesome service cleanest facility I have ever been to thanks alot great employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Subway Club
***STAY AWAY*** “MANAGER” JIMMY was extremely rude, over charged for sub of the day, and went on and told me IT WAS MY PROBLEM.. horrible customer service from JIMMY. Should not speak to customers that way, but obviously doesnt care for his local customers. ******STAY AWAYY******
Atmosphere: 1
Food: 1
Service: 1
Always lying about store hours. Closing the store earlier than stated online and on the door. Allowed us to place a mobile order and when we arrived he wouldn't open the door and said they close at 8:30.
Service: 1
Greatest service in Frankfort with great attitudes and they serve you with the smile every time, Visha is the best, ask for him by name!
Atmosphere: 5
Food: 5
Service: 5
great customer service!! they open up the store for uss!🥳
Atmosphere: 5
Food: 5
Service: 5
DO NOT ORDER FROM THIS ESTABLISHMENT!! I made an order online and the money was WITHDRAWN FROM MY ACCOUNT, but when I got to Subway they stated they had no order for me, WOULD NOT MAKE MY SANDWICH NOR GIVE ME A REFUND!!! I PAID FOR A SANDWICH AND USED MY ENTIRE 30 MINUTE LUNCH TRYING TO GET SAID SANDWICH TO LEAVE WITH NOTHING!!!!!
Atmosphere: 1
Food: 1
Service: 1
Great works! Clean store.
Atmosphere: 5
Food: 5
Service: 5
Bread was fresh, not hard on ends n dry on the white Cold Cut sub,and the Italian herb and cheddar. Both were done right as we asked for the Italian herb and cheddar with the cheese steak lightly toasted. As for toppings they usually want to put 6 or 8 black olives on there. So I asked them to put more on there n he put 5 more slices on it that's my only complaint, I asked for heavy Black Olives first off though. Other than that, the sandwiches fill you up n some left, it's 1 of the most affordable places to go for your.oney n get satisfied. they're nice, n it's affordable compared to most other places to go. They also wash hands and put gloves on, They now excepting the coupon's in mailers too ??❣️...
I would recommend to others if they want something good and to get full, tea is good, and so are their cookies ? ❣️
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cinnabon Footlong Churro, Vitamin Water xxx, 12 Pack Cookie Box, Baked Lay's Chips, Blackforest Ham and Turkey Breast Sub, Chocolate Chip Cookie, Sunchips Harvest Cheddar, Subway Footlong Cookie, Lays Baked BBQ, The Boss, All-American Club, Egg & Cheese Wrap, Doritos Cool Ranch, Subway Club, Cookies, Savory Rotisserie-Style Chicken Caesar Signature Wrap, The Hotshot Italiano
Great food great people
Atmosphere: 5
Food: 5
Service: 5
Extremely clean great customer service sandwich was fresh and very good ladies were welcoming with a smile and so nice even gave my little girl a free cookie the food looked fresh and amazing and taste amazing. Great atmosphere very kind! Highly recommend, I will be back soon! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Cookies
I ordered a sandwich had to throw it away the bread was not fresh sorry
Restaurantji Recommends
Ordered online to save time during my short lunch brake. App said “food was ready” for 10 minutes. When I arrived my sandwich had not even been started. This made me late for work. Unprofessional DO NOT ORDER FROM THIS STORE. Go to any other subway in Frankfort. Service is terrible 10000% do not recommend. Corporate should close this store and focus on any other in town
Atmosphere: 1
Food: 3
Service: 1
Ordered catering showed up early it was ready to go, service and employees top notch.
Atmosphere: 5
Food: 5
Service: 5
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Awesome service cleanest facility I have ever been to thanks alot great employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Subway Club
Good place with great people great food
Atmosphere: 5
Food: 5
Service: 5
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