They should hire staff who are trained to work quickly and efficiently. Whenever I come, the restaurant is empty and they take too long to deliver orders. I could understand some of it, but the restaurant is always empty and they are just as slow. 🫤✅✌️
Atmosphere: 1
Food: 1
Service: 1
Jacob Combs
The coffee and food are good. However, 30 minute wait times in the drive they are absolutely ridiculous.
Atmosphere: 3
Food: 3
Service: 1
Jeremy Pelfrey
I like coming here. I usually get a strawberry Redbull mocktail.
Food: 5
Service: 5
Matthew Geis
Drinks taste fine, but like most places they are little over priced. Price is to be expected, biggest issue is they take 3 to 4x as long to make a drink as every other coffee place I’ve ever been to. I rarely come here because of this.
Atmosphere: 5
Food: 5
Service: 3
Susan Cordle
Been a long time since I have been here, but looking for variety from two other coffee places here and I refuse to go to Starbucks. Their coffee makes me sick to my stomach and overpriced. Nice surprise to see a newer menu that has lots of variety and I usually love getting a maple waffle sandwich other places, but theirs was really good. Not smooshed and all over the wrapper. I have been missing my peppermint mocha I used to get from Starbucks so I tried their mint mocha latte. Very good. Deep mocha and lots of peppermint taste as well. If you are some fancy schmancy coffee connoisseur looking for hints of this or that, probably not your go to place, but those of us in the real world enjoy this latte and a nice break from my usual. Probably will start being my usual from here on our. ❤️
Atmosphere: 5
Food: 5
Service: 5
Garage859
Great coffee but expect to be in line for 20-30 minutes if there’s at least 2 cars in the drive-thru
Atmosphere: 5
Food: 5
Service: 2
Cassandra Behunin
Idk who the manager is in Georgetown ky, but there is so call manager with curly hair there who is rude, over charges ur drinks on purpose, she is spikeful, she charges us a dollar on a pup cup, she will try to steal ur money. It's coffee ppl. And the 12th drink for free is bogus, but hey that manager really knows how to make sure u don't get ur coffee even put into the card. Expectally, if she doesn't like you, she will make sure u don't want to come back. Idk they need newer ppl to work for biggies. Ever since they opened, they have had workers that are crazy in there head. I try to go back, to make sure the lady with the curly hair is not there. There are some workers 💯 I like. But please. Some of them don't need a job b c. Of how rude, and how they treat customers. I don't like the fact, that are ppl complaining, yet no g.m. or anyone would help the situation. This is very bad and ugly services on there behalf. Please if anyone is reading this. They need a new management team. And get the ones are rude, don't know how to do there job right out of the business, get new ppl in. Period. Or shut down the place. B.c. They really don't know how to do there jobs right.
Frederick
As I entered, I felt like I was walking into a Dunkin’ Donuts… ads for fancy drinks everywhere. Bigby is the mass market of coffee and the quality of the coffee is only slightly lower than what I would perceive 7-11 coffee to be. If you are to have fancy names for your coffee, then you should know where the coffee is from.
The people that work here are super nice and super helpful.
I’m sure most people will not notice the mass market noise of the coffee ambiance and coffee quality. But when I get into Lexington, I’ve already got some leads on great coffee places to explore.
Atmosphere: 5
Food: 1
Service: 5
Asa Wallace
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Scarlett Phoenix
Love the bagel sandwiches, mocktail, etc, but the coffee….we’ve gotten several coffees now including different drinks and tried the calorie reduced and non reduced and the lattes are just a no😐
I'll never come back. They want a tip from customers in the drive thru but doesn't tip grocery delivery drivers. Their bagels are always soggy anyway.
Travis Liller
It's my go to coffee shop when I can't make my own
Christina Ratliff
This is the best coffee place in town
Amy Rhodes
Best coffee around! I must have every morning
Leigh Tucker
Just went through the drive thru and Liz was awesome!😎. Very friendly and smiling. While I was waiting for my order the entire team was laughing and helping each other. It was great to see!
They should hire staff who are trained to work quickly and efficiently. Whenever I come, the restaurant is empty and they take too long to deliver orders. I could understand some of it, but the restaurant is always empty and they are just as slow. 🫤✅✌️
Atmosphere: 1
Food: 1
Service: 1
The coffee and food are good. However, 30 minute wait times in the drive they are absolutely ridiculous.
Atmosphere: 3
Food: 3
Service: 1
I like coming here. I usually get a strawberry Redbull mocktail.
Food: 5
Service: 5
Drinks taste fine, but like most places they are little over priced. Price is to be expected, biggest issue is they take 3 to 4x as long to make a drink as every other coffee place I’ve ever been to. I rarely come here because of this.
Atmosphere: 5
Food: 5
Service: 3
Been a long time since I have been here, but looking for variety from two other coffee places here and I refuse to go to Starbucks. Their coffee makes me sick to my stomach and overpriced. Nice surprise to see a newer menu that has lots of variety and I usually love getting a maple waffle sandwich other places, but theirs was really good. Not smooshed and all over the wrapper. I have been missing my peppermint mocha I used to get from Starbucks so I tried their mint mocha latte. Very good. Deep mocha and lots of peppermint taste as well. If you are some fancy schmancy coffee connoisseur looking for hints of this or that, probably not your go to place, but those of us in the real world enjoy this latte and a nice break from my usual. Probably will start being my usual from here on our. ❤️
Atmosphere: 5
Food: 5
Service: 5
Great coffee but expect to be in line for 20-30 minutes if there’s at least 2 cars in the drive-thru
Atmosphere: 5
Food: 5
Service: 2
Idk who the manager is in Georgetown ky, but there is so call manager with curly hair there who is rude, over charges ur drinks on purpose, she is spikeful, she charges us a dollar on a pup cup, she will try to steal ur money. It's coffee ppl. And the 12th drink for free is bogus, but hey that manager really knows how to make sure u don't get ur coffee even put into the card. Expectally, if she doesn't like you, she will make sure u don't want to come back. Idk they need newer ppl to work for biggies. Ever since they opened, they have had workers that are crazy in there head. I try to go back, to make sure the lady with the curly hair is not there. There are some workers 💯 I like. But please. Some of them don't need a job b c. Of how rude, and how they treat customers. I don't like the fact, that are ppl complaining, yet no g.m. or anyone would help the situation. This is very bad and ugly services on there behalf. Please if anyone is reading this. They need a new management team. And get the ones are rude, don't know how to do there job right out of the business, get new ppl in. Period. Or shut down the place. B.c. They really don't know how to do there jobs right.
As I entered, I felt like I was walking into a Dunkin’ Donuts… ads for fancy drinks everywhere. Bigby is the mass market of coffee and the quality of the coffee is only slightly lower than what I would perceive 7-11 coffee to be. If you are to have fancy names for your coffee, then you should know where the coffee is from.
The people that work here are super nice and super helpful.
I’m sure most people will not notice the mass market noise of the coffee ambiance and coffee quality. But when I get into Lexington, I’ve already got some leads on great coffee places to explore.
Atmosphere: 5
Food: 1
Service: 5
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Love the bagel sandwiches, mocktail, etc, but the coffee….we’ve gotten several coffees now including different drinks and tried the calorie reduced and non reduced and the lattes are just a no😐
Restaurantji Recommends
I'll never come back. They want a tip from customers in the drive thru but doesn't tip grocery delivery drivers. Their bagels are always soggy anyway.
It's my go to coffee shop when I can't make my own
This is the best coffee place in town
Best coffee around! I must have every morning
Just went through the drive thru and Liz was awesome!😎. Very friendly and smiling. While I was waiting for my order the entire team was laughing and helping each other. It was great to see!
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