I was in the Lexington rd location a few days ago and saw the sandwich maker nodding out. She was obviously on something. Management had to have seen her and let her prepare food like that. Very disturbing.
Atmosphere: 3
Food: 3
Service: 1
Samantha RICE-ROWE
The manager is absolutely disgustingly sloppy rude. The store is never clean. Garbage overflowing with every table dirty. Floors are disgusting and the food is never fresh.
Dawn Borgel
My husband and I will never eat here again .The night shift employees had no customer service skills and it took us 30 minutes to get our food
Service: 1
Master Boy
They Take FOREVER to make your food!
Food: 3
Service: 2
chandler proulx
There’s been one car here and me behind it and I’ve been here for 40 min anytime I come to this one it’s always a 30-40 min wait rhe people are rude yeah not coming here ever again
Atmosphere: 2
Food: 1
Service: 1
HNDEZ Landscaping
Do not! I repeat , DO NOT COME TO THIS PLACE IF WANT SOMETHING FAST!!! I’ve been here 20 minutes and I haven’t had my food . The cashier was very nice , but very slow service . This is supposed to be a 10 minutes tops . I’m still here !
Dawn Trout
They left the order of fries out of my order. I went back later in the day as I was on lunch break. They said that I needed to call to get replacement. Then they said fries were cooking. Rude lady at register and two other customers were missing things. Waited 5 minutes and still no fries. Guy making burgers was heavily bearded with no beard guard. I left without fries or any decent customer recovery. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
Heather Lucas
Absolutely horrible!!!! I ordered my food, they got it wrong. I told them when I pulled to the window that my receipt was not what I ordered. They said they would put the correct order in my bag and that the price would be the same. That was not true. Then they gave me part of my food and told me to pull around and park, they would bring g out my nuggets when they were ready. I waited almost 20 minutes from the time I ordered. I finally went inside to ask for the rest of my order. I walked up to the counter and all the employees ignored me. I started speaking , saying g can I please get my nuggets, ma’am can you please help me, still everyone ignored me. They proceeded to make other people’s orders, until I got upset and said why are you all ignoring me? Then one worker acknowledged me and asked what I was waiting on. The manager repeatedly ignored me when I tried to ask her for my food. By the time I got the rest of my food, all my other food was cold and nasty. Not to mention, when I got home I realized they didn’t even put my fries in the bag. This place is absolutely terrible, the workers are very inconsiderate. I placed my order at 4:36 pm on December 1st. I didn’t leave there with my order(missing the fries still) until 4:58. My order number was 57. It is really a disgrace to treat customers this way. It is no wonder that the fast food industry is struggling.
Josh Pemberton (Jpaper)
Me and my wife really enjoy our time here at this location. It's a new store with great employees and very fast service
Atmosphere: 5
Food: 5
Service: 5
William Scott
My reason for giving this Burger King 1 Star is because I found a hair in my Burger! I was half way finished eating when I spotted a long black hair coming out of the meat! Yuck! The staff was great, no complaints on them but, I'll never eat here again! Yuck!!
My experience has been terrible the 3 times I have went. The manager unsure of her name, seems to doze off while helping you?!? Odd. The food was awful. An employee working kept apologizing for how terrible our service was.
Atmosphere: 1
Food: 1
Service: 1
Kim S
Run by Sloths.. I waited in the drive thru for 15min and no one took my order or even said wait a min we will be with you. So I thought the drive thru was down and came in to order. Nope the drive thru was just that slow. I ordered and waited another 35min. Got home and everything was cold. So cold I had to microwave my burger. I called and talked to the manager and they did give me a replacement order which I am grateful for.. I just will go to the BK across town next time.
Atmosphere: 1
Food: 1
Service: 1
Alejandro
If you want to wait 45 minutes for a simple burger fries and drink combo. This is the place for you. They are terrible
Atmosphere: 1
Food: 1
Service: 1
Susan Golden
Person taking order very cold. Person at pick up window seemed bother she had to put order together. Asked for ketchup and her reply was “you didn’t say you wanted ketchup “. French fries were lukewarm. Normally service is great but not today.
I was in the Lexington rd location a few days ago and saw the sandwich maker nodding out. She was obviously on something. Management had to have seen her and let her prepare food like that. Very disturbing.
Atmosphere: 3
Food: 3
Service: 1
The manager is absolutely disgustingly sloppy rude. The store is never clean. Garbage overflowing with every table dirty. Floors are disgusting and the food is never fresh.
My husband and I will never eat here again .The night shift employees had no customer service skills and it took us 30 minutes to get our food
Service: 1
They Take FOREVER to make your food!
Food: 3
Service: 2
There’s been one car here and me behind it and I’ve been here for 40 min anytime I come to this one it’s always a 30-40 min wait rhe people are rude yeah not coming here ever again
Atmosphere: 2
Food: 1
Service: 1
Do not! I repeat , DO NOT COME TO THIS PLACE IF WANT SOMETHING FAST!!!
I’ve been here 20 minutes and I haven’t had my food .
The cashier was very nice , but very slow service .
This is supposed to be a 10 minutes tops .
I’m still here !
They left the order of fries out of my order. I went back later in the day as I was on lunch break. They said that I needed to call to get replacement. Then they said fries were cooking. Rude lady at register and two other customers were missing things. Waited 5 minutes and still no fries. Guy making burgers was heavily bearded with no beard guard. I left without fries or any decent customer recovery. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible!!!! I ordered my food, they got it wrong. I told them when I pulled to the window that my receipt was not what I ordered. They said they would put the correct order in my bag and that the price would be the same. That was not true. Then they gave me part of my food and told me to pull around and park, they would bring g out my nuggets when they were ready. I waited almost 20 minutes from the time I ordered. I finally went inside to ask for the rest of my order. I walked up to the counter and all the employees ignored me. I started speaking , saying g can I please get my nuggets, ma’am can you please help me, still everyone ignored me. They proceeded to make other people’s orders, until I got upset and said why are you all ignoring me? Then one worker acknowledged me and asked what I was waiting on. The manager repeatedly ignored me when I tried to ask her for my food. By the time I got the rest of my food, all my other food was cold and nasty. Not to mention, when I got home I realized they didn’t even put my fries in the bag. This place is absolutely terrible, the workers are very inconsiderate. I placed my order at 4:36 pm on December 1st. I didn’t leave there with my order(missing the fries still) until 4:58. My order number was 57. It is really a disgrace to treat customers this way. It is no wonder that the fast food industry is struggling.
Me and my wife really enjoy our time here at this location. It's a new store with great employees and very fast service
Atmosphere: 5
Food: 5
Service: 5
My reason for giving this Burger King 1 Star is because I found a hair in my Burger! I was half way finished eating when I spotted a long black hair coming out of the meat! Yuck! The staff was great, no complaints on them but, I'll never eat here again! Yuck!!
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
My experience has been terrible the 3 times I have went. The manager unsure of her name, seems to doze off while helping you?!? Odd. The food was awful. An employee working kept apologizing for how terrible our service was.
Atmosphere: 1
Food: 1
Service: 1
Run by Sloths.. I waited in the drive thru for 15min and no one took my order or even said wait a min we will be with you. So I thought the drive thru was down and came in to order. Nope the drive thru was just that slow. I ordered and waited another 35min. Got home and everything was cold. So cold I had to microwave my burger. I called and talked to the manager and they did give me a replacement order which I am grateful for.. I just will go to the BK across town next time.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait 45 minutes for a simple burger fries and drink combo. This is the place for you. They are terrible
Atmosphere: 1
Food: 1
Service: 1
Person taking order very cold. Person at pick up window seemed bother she had to put order together. Asked for ketchup and her reply was “you didn’t say you wanted ketchup “. French fries were lukewarm. Normally service is great but not today.
Atmosphere: 1
Food: 3
Service: 1
Love the burger 's
Atmosphere: 5
Food: 5
Service: 5
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