Cracker Barrel Old Country Store

Had an early dinner at the Cracker Barrel in Georgetown Kentucky. Our server, Becky, could not have been more pleasant and got our order exactly right. A very good experience all around!

The biscuits were heavy and dense, just not good. I had to ask 3 times for tarter sauce for the fish dinner. By the time the waitress brought it to the table, the fish was barely warm. We are used to Cracker Barrel being good and consistent, but we stopped here while traveling on vacation and were very disappointed.

Atmosphere: 4

Food: 1

Service: 2

Food was cold waitress not great restaurant was very busy took 2 hrs been to other cracker barrels this one takes the

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

Very disappointed in my green beans. They used to be so flavorful but were just plain tasting. The chicken tenders were a little tough. I did enjoy the roaring fireplace.

Atmosphere: 4

Food: 3

Service: 4

2/3 of my meatloaf was warm and 1/3 was cold, sides were smaller than usual. My lady had the Louisiana Shrimp Skillet, shrimp was warm but the rice was cold. Hadn't eaten there in awhile and probably won't go back.

Atmosphere: 5

Food: 2

Service: 5

My daughter and I tried the new chicken tenders. They were very tough and very small. Along with that we got 3 sides ( we shared the meal) fries, dumplings and broccoli. Broccoli was good, dumplings were good. But the amount of fries were disappointing. One a dinner plate was only 8 fries. An amount good for a small child. I tried to tell the waitress, but she only came to our table a couple times and with times it was a quick, how are you and walked off before she even finished the last part of the sentence.

Atmosphere: 4

Food: 1

Service: 2

Food was ok. They used to be

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Chicken Fried Chicken

They have the most pleasant and attentive staff.

Reta and Carol are very nice
The girl that was the hostess almost caused us to walk out...she was rude
I would keep the fire roaring
You need some quite country soothing music
Food is alot better at this location than Lexington
I got food poisoning the chicken dumplings they told me they left it out..then didn't offer any other solutions
I will NEVER eat there again it's taken me along time to eat at Georgetown
We love the store
I just bought some clothing
It could be much better atmosphere
Some workers are just not engaging
We love the old candy
Just a few down to earth changes would do it
More comfortable seating

Kid-friendliness: Bench seating needed

Wheelchair accessibility: The sidewalk where handicap parking is ..was not shoveled from the snow
We asked and they said they didn't show up to clear it off........ that's not acceptable

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Corn Muffins

The Cracker Barrel in Georgetown, Kentucky, offers a mix of impressive service and mixed culinary experiences. During my recent visit, the host, who was also doubling as a waiter, provided extraordinary service. Their attentiveness, friendliness, and efficiency were notable, ensuring that every guest felt welcomed and well-cared for despite the busy atmosphere.

The food, overall, was well-prepared to order. The steak, cooked perfectly to a medium-rare as requested, stood out for its precise preparation. However, its quality left something to be desired. Despite being a strip steak, it was surprisingly tough, making it less enjoyable to eat. Additionally, the garlic butter topping, while flavorful, felt misplaced on a breakfast steak, detracting from its suitability for the meal.

The rest of the meal was satisfying, showcasing Cracker Barrel’s consistency in delivering comforting, homestyle dishes. While the steak fell short of expectations, the exceptional service and effort put into the food preparation deserve recognition.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: New York Strip Steak N' Eggs, Silverware

Food overcooked, not enough waitresses or cleaning up crew. Furniture in bad shape.

Atmosphere: 1

Service: 3

Recommended dishes: Roast Beef Dinner, Chicken Pot Pie

Ordered my food for pickup on two separate occasions in Georgetown, service was poor!
1) Ordered roast beef with mash potatoes and green beans, Country fried chicken, two sides of greens, boiled egg, extra side of macaroni and cheese with cornbread and peach cobbler. I did not get the macaroni and cheese nor the peach cobbler at all. Therefore, I had to call back up there and let them know I was missing items, the lady that took my call said she would right it down and I can come get the items at my convenience. A few days later went to retrieve the items and guess what?! Still had a problem, she never documented the missing peach cobbler!!

2) Ordered the chicken and rice with two sides of greens, cornbread and extra butter, food was not even warm, the rice was hard, and they did not give me extra butter as requested! Folks all I wanted was country style dinner to "stick to my ribs" , I was disappointed. I'm wondering if I should even go back and done or order from Georgetown location again CUSTOMER SERVICE ISN'T WHAT IT USED TO BE THESE DAYS!?

Atmosphere: 3

Food: 3

Service: 2

My food was cold and my husband alsi . I think maybe the worst meal I have had at any Cracker Barrel.

Vegetarian options: Why have you stopped serving Omelot and roast or pot roast ,my husband

Atmosphere: 3

Food: 2

Service: 3

My order was suppose to be ready in 15 minutes I waited for a hour in the lobby. Then we had items missing so when I called the girl acted like it wasn't important.

Atmosphere: 4

Food: 2

Service: 1

Good waitress, but the food was a little bit below par. I get the standard chicken and dumplings, and they were watered down.

Atmosphere: 4

Food: 4

Service: 5