Dairy Queen Grill & Chill
101 Finley Dr, Georgetown
(502) 868-9444
Recent Reviews
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My wife and I stopped in for lunch. We ordered our typical burger and fries with ice cream trats afterwards. Excellent friendly service at the counter. We ordered. The young man ant the counter gave us a table tent with s number is it, then delivered our order to our table when it became ready.
Atmosphere: 5
Food: 5
Service: 5
My Oreo blizzard was great, the service was good, it just took a long time in the drive through, but it always does.
Atmosphere: 4
Food: 5
Service: 5
First time trying dairy Queen and I was pleasantly surprised with how big a small blizzard was. It was delicious and definitely value for your money. I got the strawberry cheesecake blizzard.
Atmosphere: 5
Food: 5
Service: 5
Great service, ice cream cake was delicious. They even wrote on it , what setvice
Atmosphere: 5
Food: 5
Service: 5
Best banana splits
Atmosphere: 4
Food: 5
Service: 5
Great food fast service
Atmosphere: 5
Food: 5
Service: 5
About as good as a dairy Queen gets. Excellent service and food. 👍
Atmosphere: 4
Food: 5
Service: 5
My wife went down there and it took her over 40 minutes to get her food. My wife got there at 8:09 and did not get her order until after 8:50pm. Absolutely ridiculous, poor service inadequate staffing and and down right slow. Regardless of the reason this just not called for. We should have charge you for the hour I had to wait after work for my wife to pick me up. Or for the hour almost she had to stand there waiting for food
Fair service and decent wait times for myself at the drive through. The staff seemed friendly. All in all not bad at all and I would go again.
Atmosphere: 3
Food: 4
Service: 4
It had been a long time since I've been here and I guess it will be again 😞. I wanted to try a blizzard and ordered a min strawberry chocolate cheesecake. The mini was about 3 in high and I was charged almost $4. The prices at dairy Queen is outrageous!! I could not imagine how much it would be if I ordered a large blizzard. I could understand if it was just out of this world in flavor but it lacked. I was very disappointed. Not worth it. And I wanted to use the new app to get the mini blizzard for $0.89. that was their current promotion, But was having difficulty. The drive-thru attendant was not helpful. Overall bad experience.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Went to this location to Get a burger,cheese curds and coke zero. When I got to the window they tried to hand me a blizzard. I told them that wasn't mine,that I ordered a small coke zero. Instead of saying I'm sorry or handing me my receipt,or let me refund you,she shuts the window without a single word. Does something else for a minute then looks like she starts making my coke. Someone else comes to the window to hand me the coke,I ask for my receipt to which he pretends not to hear me. Finally I get my receipt and sure enough there is a blizzard on there and not a coke. A mistake is OK just say sorry I didn't hear you correctly or whatever but to not even acknowledge it or give ne my money back is crazy. I looked at the guy who handed my my coke and receipt and said hey there is a blizzard on here that I didn't order, I ordered a coke zero. Again there was no apologies or anything at all. He shuts the door in my face. About 5 minutes later he said something to who I assume is a manager and she's gets money out of the drawer and he hands me cash. Even the manager didn't ask what happened or seem to even give a crap. Just handed him money and walked off. Everyone makes mistakes that's ok,but the fact they I was not even going to be refunded until I asked for it,have the window shut in my face, the manager not even caring and no one owning a mistake and trying to rectify it is ridiculous and everyone of them should be reprimanded and retrained to handle customer service and take accountability.
Atmosphere: 1
Food: 1
Service: 1
Loved!!
Sausage on the sausage biscuit was dry and overcooked, hash browns were dripping with grease soaking through packaging.
Atmosphere: 5
Food: 2
Service: 4
So I didn’t want to have to write this review….we tried to work with the store and even contacted them and the owners/company that owns them.
It started with breakfast on a Saturday, we ordered biscuits and gravy and another breakfast online and stopped to pick it up…it wasn’t ready and that was okay…we waited, got our food, then proceeded home to eat. First of all, it was so watery…it leaked all over my new truck…literally 175 miles on the truck!! Then when we got in the house, it was watered down, not what I would call gravy!! It was terrible and no one ate it!! We called and the manager was nice and said they figured out some had left with customers that was this way and she said she would refund the money…2 weeks later..still no refund!! Then, since I love the DQ cakes, my wife ordered my birthday cake from there for my Birthday. Mistake number 2…Not sure if was just another mistake or someone was mad because we complained on food…this was 3 days later that we got the cake. The cake was missing the chocolate layer, the fudge layer, and the chocolate crunch! That is what makes it a DQ cake!! It was ok but not great without that layer and most of it got thrown away because the family said it tasted funny…..so we reached out again and again and no one would answer the phone!!! We reached out to the corporate company via email and after over a week, no answer!! So we wasted almost 60$ on breakfast and a cake and they won’t even answer now!!
Long if it…find somewhere else if you need customer service!! This location has been terrible!!
Atmosphere: 1
Food: 1
Service: 1
Wanted to try the new crunchy cookie parfait that was on the sign but was told they stopped selling it. I ordered a single flamethrower meal and was charged for a double the meat was really over cooked and dry only 2 tiny prices of lettuce looked like it had none the bun was so soggy it fell apart on me ended up just throwing it away after a couple of bites. Also had ordered a strip meal for my step child who agreed it wasn't fresh or good at all neither was the cheese curds I spent nine dollars on I really like dairyqueen but was very disappointed and no manager will answer the phone won't be going back at least to this location
Atmosphere: 1
Food: 1
Service: 1
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