I used to love coming to Scooters multiple times a week. The last few times I’ve been the staff has just been rude. Handing me my order without saying a word or responding to my “thank you.” I enjoy the coffee but don’t love feeling like I should not be there. Hopefully it’s just a rough patch!
Atmosphere: 4
Food: 5
Service: 1
Belle Bartley
So I have been a loyal customer to scooters for probably almost 2 years! Scooters was more of a place of joy and excitement I loved going there they had great quality coffee, and I made a few friends along the way.. one of the regular employees who had seen me come thru almost every day was absolutely rude to my husband, and I . She didn’t even acknowledge that we were talking to her. When we asked her about a coupon. She slammed the drive-thru door in our face.. I had a coupon that offered to buy one large Red Bull infusion and get a large for free so I ordered that. I also ordered an extra large pumpkin cold brew so when we got to the window, my husband asked her if this coupon worked, she never said anything. She handed us our three drinks and they ended up being two extra large Red Bull infusions and my extra large coffee. I said it charged me for three drinks instead of two . She shut the window and went on with her day . I left the drive thru and called scooters immediately and she was the one that answered. I told her who i was and what had happened. ( like she didn’t know I told her she was very rude that we were very loyal customers and we loved coming there there was no sense in her acting. That way she never apologize. She said she basically gave us a free drink because she handed us 3 extra large drinks instead of larges but we ended up paying for 3 Dinks instead of 2 drinks. She said it was like she gave us a free drink anyways and for us to have a nice day! I then contacted the general manager. She said she would talk to her and that she was gonna talk to the owner of the company no one ever contacted me back no apologies. I will not be going back there ! All I was asking for was some sort of good customer service maybe a callback from the owner or maybe even her absolutely terrible customer service
Atmosphere: 3
Food: 4
Service: 1
Alexus Herrera
I ordered a redbull infusion and it had black stuff floating in it and on top of the ice. I really hope it’s not mold.
Atmosphere: 1
Food: 1
Service: 1
Cassandra B
Friendly team ! They give pup cups with a doggie treat ! 😃
Atmosphere: 5
Food: 5
Service: 5
bambi soap
i went while their was a car meet. the service was very fast and the employees were very attentive even with all the loud cars.
Atmosphere: 5
Food: 5
Service: 5
Daisy Javier
First time to visit. The coffee was not even hot and it is too pricey. A small coffee is $7.05 and you have to pay for the creamer extra $1.00. We are definitely not coming back.
micheal stump
Great Friendly Polite Customer Service 👌
Atmosphere: 5
Food: 4
Service: 5
Leandra Holt
I really loved Scooters! I use to go all the time. But the last 2 times I've went with my husband, we both got really really bad food poisoning. Im not sure if it's the milk or not cleaning their machines, but we both begun getting crippling abdominal pain and vomiting after drinking the blended carmalicious drinks.
Virginia Jones, Psy.D.
Friendly fast day to find. Uplifting to start the day this way.
Brandon Anglin
Love me some scooters coffee! However, always have issues with their app.
Huge shoutout to Brad at Scooter’s in Georgetown! He was incredibly friendly and super quick with our drink orders. We really appreciate the awesome service—thank you, Brad!
Atmosphere: 5
Food: 5
Service: 5
Tonya
Jess, Avery and Jackson are always so friendly and cheerful every day we stop by and they always know my order!! Excellent service! 😁
Atmosphere: 5
Food: 5
Service: 5
Tyler Meade
Not a coffee fan but do love their Red Bull infused drinks for that extra kick of energy.
Atmosphere: 5
Food: 5
Service: 5
Andy Kraus
The new blueberry mini muffins are amazing! Jess and Avery have great attitudes and are giving away free smiles!!
Atmosphere: 5
Food: 5
Service: 5
Berk Tucker
my blended caramelicious was DIVINE, it's my go-to!!
I used to love coming to Scooters multiple times a week. The last few times I’ve been the staff has just been rude. Handing me my order without saying a word or responding to my “thank you.” I enjoy the coffee but don’t love feeling like I should not be there. Hopefully it’s just a rough patch!
Atmosphere: 4
Food: 5
Service: 1
So I have been a loyal customer to scooters for probably almost 2 years! Scooters was more of a place of joy and excitement I loved going there they had great quality coffee, and I made a few friends along the way.. one of the regular employees who had seen me come thru almost every day was absolutely rude to my husband, and I . She didn’t even acknowledge that we were talking to her. When we asked her about a coupon. She slammed the drive-thru door in our face.. I had a coupon that offered to buy one large Red Bull infusion and get a large for free so I ordered that. I also ordered an extra large pumpkin cold brew so when we got to the window, my husband asked her if this coupon worked, she never said anything. She handed us our three drinks and they ended up being two extra large Red Bull infusions and my extra large coffee. I said it charged me for three drinks instead of two . She shut the window and went on with her day . I left the drive thru and called scooters immediately and she was the one that answered. I told her who i was and what had happened. ( like she didn’t know I told her she was very rude that we were very loyal customers and we loved coming there there was no sense in her acting. That way she never apologize. She said she basically gave us a free drink because she handed us 3 extra large drinks instead of larges but we ended up paying for 3 Dinks instead of 2 drinks. She said it was like she gave us a free drink anyways and for us to have a nice day! I then contacted the general manager. She said she would talk to her and that she was gonna talk to the owner of the company no one ever contacted me back no apologies. I will not be going back there ! All I was asking for was some sort of good customer service maybe a callback from the owner or maybe even her absolutely terrible customer service
Atmosphere: 3
Food: 4
Service: 1
I ordered a redbull infusion and it had black stuff floating in it and on top of the ice. I really hope it’s not mold.
Atmosphere: 1
Food: 1
Service: 1
Friendly team ! They give pup cups with a doggie treat ! 😃
Atmosphere: 5
Food: 5
Service: 5
i went while their was a car meet. the service was very fast and the employees were very attentive even with all the loud cars.
Atmosphere: 5
Food: 5
Service: 5
First time to visit. The coffee was not even hot and it is too pricey. A small coffee is $7.05 and you have to pay for the creamer extra $1.00. We are definitely not coming back.
Great Friendly Polite Customer Service 👌
Atmosphere: 5
Food: 4
Service: 5
I really loved Scooters! I use to go all the time. But the last 2 times I've went with my husband, we both got really really bad food poisoning. Im not sure if it's the milk or not cleaning their machines, but we both begun getting crippling abdominal pain and vomiting after drinking the blended carmalicious drinks.
Friendly fast day to find.
Uplifting to start the day this way.
Love me some scooters coffee! However, always have issues with their app.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Huge shoutout to Brad at Scooter’s in Georgetown!
He was incredibly friendly and super quick with our drink orders. We really appreciate the awesome service—thank you, Brad!
Atmosphere: 5
Food: 5
Service: 5
Jess, Avery and Jackson are always so friendly and cheerful every day we stop by and they always know my order!! Excellent service! 😁
Atmosphere: 5
Food: 5
Service: 5
Not a coffee fan but do love their Red Bull infused drinks for that extra kick of energy.
Atmosphere: 5
Food: 5
Service: 5
The new blueberry mini muffins are amazing! Jess and Avery have great attitudes and are giving away free smiles!!
Atmosphere: 5
Food: 5
Service: 5
my blended caramelicious was DIVINE, it's my go-to!!
Atmosphere: 5
Food: 5
Service: 5
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