McDonald's

1326 Combs Rd, Hazard
(606) 436-5309

Recent Reviews

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Isaiah Perry

For the past week I've tried getting a frappe doesn't matter the time of the day they always say there not doing them and I drive to the other McDonald's and they do them I just don't understand why it's so hard it's the closest one to are house I guess Ill just start driving half way across hazard to get a drink I just want a frappe after a long days of hard work and god bless you

Atmosphere: 2

Food: 3

Service: 1

Patrick Dreelin

Went in at 6:11 and the lobby opened at 6. No one at the open register to take my order. Looked around the corner in the kitchen and two ladies just chatting away with each other. Ignored me and when pressed said , were not on the clock. It actually was the manager and continued to ignore me. No explanation, no advice, no willingness to help. I left and went through the drive thru. No one answered to take my order. The worst customer service ever. That manager needs to be fired!

Service: 1

Michael Noble II

The moribund is back

Michael\u0026Gabriel Noble

The Mcrib is back.

Food: 5

Service: 5

Matthew Steele

I ordered my breakfast through the mobile app for this location. I ordered at about 10:10am and they do not stop serving breakfast until 10:30am. I made my way to the store under the assumption my food.would be prepared. When I arrived they told me I could not get the breakfast due to it being 1030am now even though I ordered this at 10:10am. Horrible customer service and lazy. My order should have been already bagged when I arrived. I will not go to this location again.

satyamitra maan

This was a good service Mac d but the infrastructure sucks all the water is comming inside at the rain timing while employees were not
Careful with customer service . I did a make to
Order but no one told me once the order is ready while I was sitting and waiting for my food after a while I have to go and check then I found my Mac spicy is there on the counter for a better service they should to take care of the customer while there were not may customer inside

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Chicken Mcnuggets, Mcchicken

Louise Jenkins

Mobile app points was easy to use and had great food

Deborah Ames-Losh

This McDonald's had online ordering. Nothing came with pickles on it. I was disappointed. The bathroom was only average clean..... At least there was tissue.

Atmosphere: 2

Food: 3

Service: 3

Sarah Brown

Worst Experience EVER!
Go in for breakfast at 10:12am. Still no food at 10:35. Go up and I ask if this lady is the manager, she said yes while standing in the back. I said, can I speak to you. She comes to the counter and I tell her we are still waiting for our breakfast. She said she had to drop more hash browns and food is coming. At 10:59am, still no food. I see every employee serving lunch in the restaurant and at the window. Asked for money back. No apologies. No offer to make lunch since we clearly were not getting g breakfast. Horrible management. Never ever will we eat here

Atmosphere: 1

Food: 1

Service: 1

Chad Key

I hope this finds the right person who needs to see this. By far the worst experience I’ve ever had at a McDonald’s. Came in with two other families who had the same experience. We ordered breakfast @10 am. Finally got one of the orders @10:45am that was wrong. Manager on duty was rude as can be. I promise I will never visit this location again.

Atmosphere: 1

Food: 1

Service: 1

Anthony Pennington

Entire order was wrong even after I had to pull forward and wait for 15 minutes.

Atmosphere: 1

Food: 1

Service: 1

charles lloyd

That was one of the worst experiences ive ever had getting something to eat. Yeah, I won't be back.

Atmosphere: 1

Food: 1

Service: 1

Ron Vanover

Stopped in to try the new Chicken Big Mac. It was decent, but like everything else fast food: Don't expect anything great.

Atmosphere: 4

Food: 3

Service: 4

Austin Kincannon

Frappe machine was down for our mobile order and Tonya not only refunded us but offered a free frappe in the future. Prime example of good customer service

Tara Bailey

Best McDonald's in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Happy Meal, McDonald's Big Mac, Mcgriddles, Crispy Chicken Sandwich, Chicken Mcnuggets

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