McDonald's

205 Citizens Lane, Hazard
(606) 439-0370

Recent Reviews

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J H

The fries were awful, and my cheese burgers were very dry and didn't have an enjoyable taste. My coke had a really bad flavor too. I thought McDonald's was famous for having the best tasting coke. It was late, I was very hungry, so I ate it anyways, but I couldn't drink the awful tasting coke.

Food: 1

Service: 4

Jessica Feltner

2 lines are pointless & confusing...

Jennifer Wright

yet again the ice cream machine isn't working.... I can never get a shake

Atmosphere: 4

Food: 5

Service: 3

Louise Jenkins

Great food and can use mobile app points

Ladonna R

30 min wait and the food was a gross mess

Atmosphere: 1

Food: 1

Service: 1

Mystery Shopper

90% of the workers here have absolutely no people skills. They just hand you your food and have a blank stare on their face that says “I really hate my job and don’t want to be here.” I said thank you to a worker at the drive-through window and they were completely unfazed. They didn’t crack a smile, give a reciprocal “thank you” or even say you’re welcome.”

They do have a few workers who go above and beyond, and that’s the reason I’m giving two stars instead of one.

Food wise, it’s hit and miss like most other places. Sometimes you’ll get fresh stuff and it will be decent and other times your burger will be charred/hard as a brick and you’ll be able to tell the fries were sitting there for a long time before getting served.

I also wouldn’t recommend going inside this store. They only care about their drive-through time and put the indoor customers/mobile order customers on the back burner. I’ve had multiple occasions of waiting over 10 minutes for an order at this location (not a large order either), yet the drive-through never slowed down.

Atmosphere inside is drab too. Everything is brown/gray, there’s a clear humidity problem as the floor stays a bit slick/sticky, the drink machine sprays all over your arm/hand while filling your cup, the lid storage containers are gross looking, and they don’t even have ketchup out where you can just grab it (you have to go to the counter and ask for it, and you’ll be lucky if they give you more than 4-5 packs). Bathroom sinks also need the water pressure adjusted because they’ll spray all over you if you turn the faucet all the way on.

Just overall not a great place to eat.

Atmosphere: 1

Food: 2

Service: 2

Silicone

I had a huge order today. The staff made it VERY fast and am very grateful for their kind attitudes!

Atmosphere: 5

Food: 5

Service: 5

Lawson Noble

Food should never be cold as much Business comes thru here. My fries was terrible and you feel the rush when your bag is hanging out the h v b

Atmosphere: 3

Food: 3

Service: 3

Bradford Baker

They was understaffed and it was nasty and messed up our orderd

Atmosphere: 1

Food: 1

Service: 1

Ike “Got MAD SON” Vires

It's McDonald's.. what ya expect.

Atmosphere: 2

Food: 3

Service: 1

Stepfanie Cook

Fast and friendly

Andromeda Dickey

Very clean McDonald's, fast service, nice staff. Only issue for me was needing to ask for napkins, they aren't out by the drinks and that the Dr pepper had just run out. But otherwise, really good! Parking lot is a little congested for kiddos walking and getting into the lot is a little sketchy because the road isn't marked and goes across three parking lots. But it's manageable.

Pic of the mural on the wall by the bathrooms cause it's beautiful!!!

tommya

I went here when I was omw to go to a camping trip, they didn't have any ketchup packets, but luckily I had some extra in my backpack

RIP Juice why

Fast service good food for the price. App. Doesn't always work.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Happy Meal, French Fries, Pancake

Nancy Fuckin Saylor

I Have ordered food there on some days they're okay they get the order right then on some days my order is not totally not right at all like they forgot what I ordered.

Parking: U can pull in and park

Kid-friendliness: It's great for kids to sit and eat

Wheelchair accessibility: There is a ramp for wheelchair assessibility

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Mcchicken, McDonald's Big Mac, Happy Meal, Hamburger, French Fries, Mcgriddles, Chicken Mcnuggets, Croissant, Quarter Pounder Hamburger, Burger King Chicken Nuggets, Pancake

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