McDonald's

205 Citizens Lane, Hazard
(606) 439-0370

Recent Reviews

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tyler smith

Always friendly

Atmosphere: 5

Food: 5

Service: 5

Scott Deaton

Glad to have the value meals back

Atmosphere: 4

Food: 4

Service: 4

Rains Rust

Good place to eat and dine

Atmosphere: 5

Food: 5

Service: 5

Michael\u0026Gabriel Noble

2 mcribs over 10.00 for the pair.

Lorri C

The food was great and the restaurant was clean and very nice. The workers were very nice as well.

Atmosphere: 5

Food: 5

Service: 5

Jess Sexton

Decent food, but long lines....

Elizabeth Miller

Great McDonald’s location! the service is friendly. The only downside is that the Frappe machine is occasionally out of order.

Atmosphere: 5

Food: 5

Service: 5

Kim Randolph

Ordered a medium and got a small.. wouldn't expect anything less than terrible service. Might as well be drinking syrup. Ripping people off when they pay for the right size. People work way to hard fpr their money. Do better!!

Atmosphere: 1

Food: 1

Service: 1

J H

The fries were awful, and my cheese burgers were very dry and didn't have an enjoyable taste. My coke had a really bad flavor too. I thought McDonald's was famous for having the best tasting coke. It was late, I was very hungry, so I ate it anyways, but I couldn't drink the awful tasting coke.

Food: 1

Service: 4

Jessica Feltner

2 lines are pointless & confusing...

Jennifer Wright

yet again the ice cream machine isn't working.... I can never get a shake

Atmosphere: 4

Food: 5

Service: 3

Louise Jenkins

Great food and can use mobile app points

Ladonna R

30 min wait and the food was a gross mess

Atmosphere: 1

Food: 1

Service: 1

Mystery Shopper

90% of the workers here have absolutely no people skills. They just hand you your food and have a blank stare on their face that says “I really hate my job and don’t want to be here.” I said thank you to a worker at the drive-through window and they were completely unfazed. They didn’t crack a smile, give a reciprocal “thank you” or even say you’re welcome.”

They do have a few workers who go above and beyond, and that’s the reason I’m giving two stars instead of one.

Food wise, it’s hit and miss like most other places. Sometimes you’ll get fresh stuff and it will be decent and other times your burger will be charred/hard as a brick and you’ll be able to tell the fries were sitting there for a long time before getting served.

I also wouldn’t recommend going inside this store. They only care about their drive-through time and put the indoor customers/mobile order customers on the back burner. I’ve had multiple occasions of waiting over 10 minutes for an order at this location (not a large order either), yet the drive-through never slowed down.

Atmosphere inside is drab too. Everything is brown/gray, there’s a clear humidity problem as the floor stays a bit slick/sticky, the drink machine sprays all over your arm/hand while filling your cup, the lid storage containers are gross looking, and they don’t even have ketchup out where you can just grab it (you have to go to the counter and ask for it, and you’ll be lucky if they give you more than 4-5 packs). Bathroom sinks also need the water pressure adjusted because they’ll spray all over you if you turn the faucet all the way on.

Just overall not a great place to eat.

Atmosphere: 1

Food: 2

Service: 2

Silicone

I had a huge order today. The staff made it VERY fast and am very grateful for their kind attitudes!

Atmosphere: 5

Food: 5

Service: 5

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