Pre- made margaritas. I asked for a special menu margarita with an upscale tequila, I was served a pre-made margarita. Salsa tastes like tomato paste with onion powder. Service was poor. No hello, no how is your drink, no follow up on the shitty margaritas. Do not waste your time or money.
Atmosphere: 2
Food: 1
Service: 1
Eric Best
Good eats, and the Margs are very good!
Atmosphere: 5
Food: 5
Service: 5
An-g Gibson
It was ok street tacos were not very good. Steak was tough and they were flavorless
Atmosphere: 3
Food: 1
Service: 3
Danny Dickerson
First time there and service and food was great!
Atmosphere: 5
Food: 5
Service: 5
Crystle Casper
Went to have dinner this evening, was seated, waited about 10 min at the bar to even be greeted with menu's, server got our drink order and then never returned for over 15 minutes! Ended up leaving as we should have went to Cancun in Henderson where we always go. Agaves has always disappointed me and I've tried dining there on many occasions. I will never go back! Do better as word of mouth travels fast!!!
Service: 1
Destyn Wilson
Tonight, my mom, sister, & 2-year-old son had dinner at Agaves. Perhaps my sister & I expected a higher level of service than we received because we are also in the restaurant industry.
After we finished our meal, my sister & I stacked our dirty dishes on the table to be considerate. Unfortunately, we waited nearly 30 minutes without anyone coming by to clear them. During that time, my son accidentally knocked over an empty margarita glass as he was getting out of the booth. I quickly cleaned up the broken glass & placed the pieces back on the table. Instead of helping us with the mess on the floor or clearing away the dirty dishes, the staff was more focused on charging me for the broken glass.
The "manager" informed us that we would be charged for the glass because it was “expensive.” The waitress mentioned they didn’t want to bother the actual boss since she was on vacation. Then, another "boss," who was at the front, claimed he had called the boss & that she had instructed him to charge us $10 for the glass, so they were doing me a favor by only charging me $5. It felt dishonest & unreasonable.
To make matters worse, their checks have no descriptions, just a list of prices without any context. How can a restaurant justify charges without any explanation? I am confused & frustrated, especially when the manager stated that if I didn’t pay for the glass, the waitress would have to cover the cost herself!
The lack of professionalism, inconsistency in information, & overall disregard for customer service made this experience very disappointing. Rather than focusing on customer satisfaction, their primary concern seemed to be collecting money for a broken glass.
Kelly Overfield
We love agaves but have had multiple meals messed up due to the people answering the phone. Getting the meals wrong, charging too much, etc.
Susan G. Teer
My husband and I have eaten there several times and it is always delicious. We have never been disappointed.
Jay Ipock
Never use the drive thru. Chips are always stale/burnt. Spent $27 on street tacos to only get home and realize they didn't bother to cook the corn tortillas. Supposed to be flaky were doughy/ nas
Amy Swearer
Great atmosphere and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Pollo Light, Quesadilla, Taco Salad
First, the service is the most important thing ? ? to me. When eating at this restaurant, their service seats them apart, and its very impressive. They are so accommodating to their customers and make you feel special. Their food is second to none , we ordered chicken fajitas with rice, beans, guacamole, pico de gallo, and grilled onions and bell peppers. The atmosphere is great, and this is now turned into one of my favorites .
Parking: If the front is full, you can park behind the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chicken & Steak Fajitas, Fajitas
Samantha Shelton
Love this place! Staff is always very friendly & the food is delicious.
Pre- made margaritas. I asked for a special menu margarita with an upscale tequila, I was served a pre-made margarita. Salsa tastes like tomato paste with onion powder. Service was poor. No hello, no how is your drink, no follow up on the shitty margaritas. Do not waste your time or money.
Atmosphere: 2
Food: 1
Service: 1
Good eats, and the Margs are very good!
Atmosphere: 5
Food: 5
Service: 5
It was ok street tacos were not very good. Steak was tough and they were flavorless
Atmosphere: 3
Food: 1
Service: 3
First time there and service and food was great!
Atmosphere: 5
Food: 5
Service: 5
Went to have dinner this evening, was seated, waited about 10 min at the bar to even be greeted with menu's, server got our drink order and then never returned for over 15 minutes! Ended up leaving as we should have went to Cancun in Henderson where we always go. Agaves has always disappointed me and I've tried dining there on many occasions. I will never go back! Do better as word of mouth travels fast!!!
Service: 1
Tonight, my mom, sister, & 2-year-old son had dinner at Agaves. Perhaps my sister & I expected a higher level of service than we received because we are also in the restaurant industry. After we finished our meal, my sister & I stacked our dirty dishes on the table to be considerate. Unfortunately, we waited nearly 30 minutes without anyone coming by to clear them. During that time, my son accidentally knocked over an empty margarita glass as he was getting out of the booth. I quickly cleaned up the broken glass & placed the pieces back on the table. Instead of helping us with the mess on the floor or clearing away the dirty dishes, the staff was more focused on charging me for the broken glass. The "manager" informed us that we would be charged for the glass because it was “expensive.” The waitress mentioned they didn’t want to bother the actual boss since she was on vacation. Then, another "boss," who was at the front, claimed he had called the boss & that she had instructed him to charge us $10 for the glass, so they were doing me a favor by only charging me $5. It felt dishonest & unreasonable. To make matters worse, their checks have no descriptions, just a list of prices without any context. How can a restaurant justify charges without any explanation? I am confused & frustrated, especially when the manager stated that if I didn’t pay for the glass, the waitress would have to cover the cost herself! The lack of professionalism, inconsistency in information, & overall disregard for customer service made this experience very disappointing. Rather than focusing on customer satisfaction, their primary concern seemed to be collecting money for a broken glass.
We love agaves but have had multiple meals messed up due to the people answering the phone. Getting the meals wrong, charging too much, etc.
My husband and I have eaten there several times and it is always delicious. We have never been disappointed.
Never use the drive thru. Chips are always stale/burnt. Spent $27 on street tacos to only get home and realize they didn't bother to cook the corn tortillas. Supposed to be flaky were doughy/ nas
Great atmosphere and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Pollo Light, Quesadilla, Taco Salad
Restaurantji Recommends
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Parking: New lot in back!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chimichanga and Flautas
First, the service is the most important thing ? ? to me. When eating at this restaurant, their service seats them apart, and its very impressive. They are so accommodating to their customers and make you feel special. Their food is second to none , we ordered chicken fajitas with rice, beans, guacamole, pico de gallo, and grilled onions and bell peppers. The atmosphere is great, and this is now turned into one of my favorites .
Parking: If the front is full, you can park behind the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chicken & Steak Fajitas, Fajitas
Love this place! Staff is always very friendly & the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Just an average Mexican restaurant.
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