I rarely post about experiences unless they are outstanding or horrible and unfortunately this is the latter. I had never been inside this particular location and I won't be back. I got my order home and it was completely wrong. I tried to call the store and it went straight to voicemail so I made a trip back. I went inside and there was an employee literally sleeping stretched out with his butt crack showing. I asked for the manager and after about 5 minutes a lady that looked half asleep herself and I told her the issue to which she responded oh our phone has broken for months.... really... you can't fix a phone in months or you just don't want to...you actually might have to talk to a customer..she never apologized just grumbled ... we'll fix it...like I was the problem...the trash was overflowing...the employees were profane...and the kicker is...when I got it the order was wrong AGAIN... finally they got it right. I know fast food workers work hard but this location should be ashamed...they weren't even busy...I would say do better but how could you do worse... sleeping with you pants half down... disgusting
Atmosphere: 1
Food: 1
Service: 1
Joseph Brown (Theshadygrass)
I eat here at your store a lot and I’m trying to stay with you but lately everything is just been getting skimpier and skimpier it’s getting to where I spend $10-$12 and I have to go buy some food somewhere else when I leave because I’m still hungry the box that I usually get used to weigh a lot more now it’s pretty light in my hand when you guys hand it to me I’m not trying to be a jerk. I’m just being honest. I can’t keep come eating with you guys, but you won’t give me anything for my money. I won’t have a choice. I’ll have to go somewhere else.
Atmosphere: 2
Food: 2
Service: 3
Brandon Dyer
This place I'd ab absolute joke. They'll pass out 10 drive thru orders but if you're in the lobby, forget about it. They'll have every employee look at you and never acknowledge you one bit until you're forced to be rude. There's no reason I should stand in a lobby for 20 minutes watching car after car leave when I've been waiting. For an order that had one itme and a medium drink. And then even though I was nice about asking where my order was, instead of being like oh our bad, you're met with rudeness like you're the issue. Needs better management that's for sure. If a manager was on duty I couldn't tell who was who
Atmosphere: 1
Food: 1
Service: 1
Cresten Montgomery
It's the Bell, what are you even doing there? You know exactly what you're doing there about to get some num Noms in your tum Toms!!!
Atmosphere: 3
Food: 3
Service: 3
Innocent
Came here for pickup my order on semi truck Nov 1 at morning 2:00am .. the order is late .. and also they give me wrong order maybe i parked my truck on road so they try to do fast 🤦🏼♂️🤦🏼♂️🤦🏼♂️ i order enchilada burrito, 4 soft tacos, and classic stacker everything with potatos but they said they are out of potatos then i switch to chicken .. but they give me one crunchy beef taco and beef burrito and beef stacker that’s it .. still giving them good rating just because they are so nice .. coustmer service 👍🏼 no problem its just 10 dollars sometimes mistakes happens
Atmosphere: 5
Food: 2
Service: 5
BrittneyNicole__
The absolute WORST Taco Bell to go to. Walked in to order food with my kids and was not greeted. On the counter was a HALF SMOKED CIGARETTE under the pick up station. Two empty drink containers & empty cigarette box on the other side by the cash register. Freeze machine wasn’t working so had to pick another flavor just for her to say that didn’t work either. Didn’t want to give a refund but someone got the proper one working so it worked out. I checked my food & was missing a burrito. Told the manager and he said no it’s in there only to see he left it on the counter behind him. The food is lackluster. Hard shells are stale, fries weren’t fresh, meat was cold & my container for my quesadilla was dirty. The quesadilla only had one piece with chicken in it. Every other piece was just cheese and sauces!! 0/10! Calling my bank for a refund entirely. Then as we drove off the cashier I’d been dealing with went outside to finish her cigarette. I hope real management see this review & makes some serious changes. No way there’s an A outside of the door and the establishment function that way. Save yourself & go to rally’s next door. Would’ve left it my kids weren’t hungry & under limited options
Atmosphere: 1
Food: 1
Service: 1
Nick Miles
this is the worst taco bell experience i’ve ever had. the burrito was warm on the outside and freezing cold on the inside. the taco was super hot and the chicken there was sour. never coming back.
Elizabeth McDaniels
Slow service
Atmosphere: 3
Food: 4
Service: 2
Haley Powell
Service was terrible. The cashier got an attitude. Was rude and was rolling their eyes
Sarah Hartman
Late night drive thru went super fast and price was expected, the nacho cheese was *hot*. Good food.
Let me preface this review by saying I’m an Evansville native. Anyone from Evansville knows that our Taco Bell franchises are subpar especially during later hours of the night. But this Taco Bell; this precious treasure trove of a building is the sole reason I relocated to Henderson. As a night owl I only ever crave Taco Bell approximately between 12AM-3AM and let me tell you the service during this specific time range is incredible. I have a terrible guilt complex when it comes to ordering food so late at night and after many visits I can confidently say that these employees have eased that fear. They are so kind; I never feel like a burden when I visit their drive thru. And the food is ALWAYS fresh and well made. Evansville’s Taco Bell’s do not hold a flame to this place. Thanks for always having my late night snack, you guys are the best!!
Melissa Swanson
Ordered a bean and cheese burrito with extra red sauce and extra onion. Got bean burrito with no cheese, no onion, no red sauce. Also ordered 2 regular tacos and tacos had no taco meat. Girl at drive thru wouldn't remake my order nor give me refund. Won't ever stop to eat there again. So rude!! If I could, I wouldn't even give this Taco Bell a star!
Linda Gabe
I used the drive-through. Nothing noteworthy.
Food: 3
Service: 3
Randy Ferrell
Made order at drive Thur couldn't hear very well I told the young man I couldn't hardly hear him very rude when getting my order the soft drink was dripping off cup and lid was half way on got back to eat lunch my taco was broken up very very rude young man at window won't be back avoid this location the green st location better
Atmosphere: 5
Food: 2
Service: 1
tommy slagle
Highly disappointed got my Order wrong twice and had to ask for my drinks. The worst Taco Bell I’ve ever been in.
I rarely post about experiences unless they are outstanding or horrible and unfortunately this is the latter. I had never been inside this particular location and I won't be back. I got my order home and it was completely wrong. I tried to call the store and it went straight to voicemail so I made a trip back. I went inside and there was an employee literally sleeping stretched out with his butt crack showing. I asked for the manager and after about 5 minutes a lady that looked half asleep herself and I told her the issue to which she responded oh our phone has broken for months.... really... you can't fix a phone in months or you just don't want to...you actually might have to talk to a customer..she never apologized just grumbled ... we'll fix it...like I was the problem...the trash was overflowing...the employees were profane...and the kicker is...when I got it the order was wrong AGAIN... finally they got it right. I know fast food workers work hard but this location should be ashamed...they weren't even busy...I would say do better but how could you do worse... sleeping with you pants half down... disgusting
Atmosphere: 1
Food: 1
Service: 1
I eat here at your store a lot and I’m trying to stay with you but lately everything is just been getting skimpier and skimpier it’s getting to where I spend $10-$12 and I have to go buy some food somewhere else when I leave because I’m still hungry the box that I usually get used to weigh a lot more now it’s pretty light in my hand when you guys hand it to me I’m not trying to be a jerk. I’m just being honest. I can’t keep come eating with you guys, but you won’t give me anything for my money. I won’t have a choice. I’ll have to go somewhere else.
Atmosphere: 2
Food: 2
Service: 3
This place I'd ab absolute joke. They'll pass out 10 drive thru orders but if you're in the lobby, forget about it. They'll have every employee look at you and never acknowledge you one bit until you're forced to be rude. There's no reason I should stand in a lobby for 20 minutes watching car after car leave when I've been waiting. For an order that had one itme and a medium drink. And then even though I was nice about asking where my order was, instead of being like oh our bad, you're met with rudeness like you're the issue. Needs better management that's for sure. If a manager was on duty I couldn't tell who was who
Atmosphere: 1
Food: 1
Service: 1
It's the Bell, what are you even doing there? You know exactly what you're doing there about to get some num Noms in your tum Toms!!!
Atmosphere: 3
Food: 3
Service: 3
Came here for pickup my order on semi truck Nov 1 at morning 2:00am .. the order is late .. and also they give me wrong order maybe i parked my truck on road so they try to do fast 🤦🏼♂️🤦🏼♂️🤦🏼♂️ i order enchilada burrito, 4 soft tacos, and classic stacker everything with potatos but they said they are out of potatos then i switch to chicken .. but they give me one crunchy beef taco and beef burrito and beef stacker that’s it .. still giving them good rating just because they are so nice .. coustmer service 👍🏼 no problem its just 10 dollars sometimes mistakes happens
Atmosphere: 5
Food: 2
Service: 5
The absolute WORST Taco Bell to go to. Walked in to order food with my kids and was not greeted. On the counter was a HALF SMOKED CIGARETTE under the pick up station. Two empty drink containers & empty cigarette box on the other side by the cash register. Freeze machine wasn’t working so had to pick another flavor just for her to say that didn’t work either. Didn’t want to give a refund but someone got the proper one working so it worked out. I checked my food & was missing a burrito. Told the manager and he said no it’s in there only to see he left it on the counter behind him. The food is lackluster. Hard shells are stale, fries weren’t fresh, meat was cold & my container for my quesadilla was dirty. The quesadilla only had one piece with chicken in it. Every other piece was just cheese and sauces!! 0/10! Calling my bank for a refund entirely. Then as we drove off the cashier I’d been dealing with went outside to finish her cigarette. I hope real management see this review & makes some serious changes. No way there’s an A outside of the door and the establishment function that way. Save yourself & go to rally’s next door. Would’ve left it my kids weren’t hungry & under limited options
Atmosphere: 1
Food: 1
Service: 1
this is the worst taco bell experience i’ve ever had. the burrito was warm on the outside and freezing cold on the inside. the taco was super hot and the chicken there was sour. never coming back.
Slow service
Atmosphere: 3
Food: 4
Service: 2
Service was terrible. The cashier got an attitude. Was rude and was rolling their eyes
Late night drive thru went super fast and price was expected, the nacho cheese was *hot*. Good food.
Food: 4
Service: 4
Restaurantji Recommends
Let me preface this review by saying I’m an Evansville native. Anyone from Evansville knows that our Taco Bell franchises are subpar especially during later hours of the night. But this Taco Bell; this precious treasure trove of a building is the sole reason I relocated to Henderson. As a night owl I only ever crave Taco Bell approximately between 12AM-3AM and let me tell you the service during this specific time range is incredible. I have a terrible guilt complex when it comes to ordering food so late at night and after many visits I can confidently say that these employees have eased that fear. They are so kind; I never feel like a burden when I visit their drive thru. And the food is ALWAYS fresh and well made. Evansville’s Taco Bell’s do not hold a flame to this place. Thanks for always having my late night snack, you guys are the best!!
Ordered a bean and cheese burrito with extra red sauce and extra onion. Got bean
burrito with no cheese, no onion, no red sauce. Also ordered 2 regular tacos and tacos had no taco meat. Girl at drive thru wouldn't remake my order nor give me refund. Won't ever stop to eat there again. So rude!! If I could, I wouldn't even give this Taco Bell a star!
I used the drive-through. Nothing noteworthy.
Food: 3
Service: 3
Made order at drive Thur couldn't hear very well I told the young man I couldn't hardly hear him very rude when getting my order the soft drink was dripping off cup and lid was half way on got back to eat lunch my taco was broken up very very rude young man at window won't be back avoid this location the green st location better
Atmosphere: 5
Food: 2
Service: 1
Highly disappointed got my Order wrong twice and had to ask for my drinks. The worst Taco Bell I’ve ever been in.
Atmosphere: 2
Food: 2
Service: 1
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