Order took 30+ minutes place was not busy at all women at the front counter was very rude sodas was so flat
Atmosphere: 1
Food: 1
Service: 1
David Ford
I've never had bad food from a Wendy's till coming to this one, chicken sandwich tasted greasy and been under a heat lamp or laying in a basket over the fryer.. Won't eat there again 🤢
Food: 2
Service: 1
Kyle Swearengen
Good experience. Fast service. Food was hit
Stan Dubrunski
Slow drive-thru service at 8pm.
Atmosphere: 3
Food: 4
Service: 2
CAMERON McKnight
Cold sandwich
Food: 2
Pop Kaufman
Last restaurant out of Henderson as you go East. All food was hot, and made as ordered.
Atmosphere: 5
Food: 5
Service: 5
Lucian Townsell
Just left from Wendy's on the strip. Worst service every. Walked into the lobby and was yelled at like we broke unto the place. Not sure if the lady was a manager or nit but she was most definitely the rudest person I have ever met especially if she us customer facing. A simple I'm sorry the lobby is closed would have helped but instead we get treated like we broke in the place. It's not my fault she didn't do her job and ensure the doors were secure. I'll never be back and would definitely not recommend this place. Deserves a negative recommendation but no way of doing that on here. Very very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Kip Wilson
Employees were friendly and working very hard, however it took a while to get my order in and then took forever to get my order. Going from the time on mt receipt, it was 22 minutes. One lady ahead of me said she had been waiting 20 minutes before I got there and I got my food before she did. It seemed like drive-thru was getting total priority and dining room was an afterthought. When I did get my food, the burger was fine, but the fries had charred black crumbs all over them. At first I thought it was pepper ir seasoning, but no, it was burnt fragments of something that was in the fryer oil. Another customer complained about it and they told her they were all like that and there was nothing they could do about it. Change the oil in the fryers, maybe? The place was infested with gnats. Not just one or two, but there was a huge swarm around the drink station and ketchup dispenser. I found a seat at the other end around the corner and there were gnats around that end as well. I've never had a bad experience at any Wendy's until now. I won't be returning to this location. I hate to rate so low on the service since everyone seemed to be working and trying so hard to get the orders out, but it shouldn't take so long to get served, those fries should have not been served like that, period! And someone had to have noticed the horrible gnat infestation long before it got as bad as it is now. Needs a health inspector ASAP.
The older lady (in her 40s or 50s) working the window tonight (mother's day) is extremely rude!! She had an attitude while taking my order, but it's mother's day so I just tried stay positive anyways. I had ordered a coke and she handed me a sprite. When I asked for my drink to be fixed she (very rudely) told me I did not order a coke and still tried to hand me the sprite. She was so upset that she had to fix my drink. I didn't appreciate feeling like I wasn't welcome there and that I had done something wrong by ordering.
Atmosphere: 1
Service: 1
JOEY BRATCHER
Love this place
Atmosphere: 5
Food: 5
Service: 5
Jody Shelton
Kid-friendliness: Very nice employees, busy and not to long of a Waite at all while so busy cars wrapped around the building .
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator
Steven Mathias
Food was cold
Atmosphere: 2
Food: 2
Service: 2
Kevin Morgan
The service is terrible. The person waiting on me ibviously hates her job. She responded with disdain when I told her I wanted a substitute for fries. Every order delivered to the customer is followed by "sorry about your wait!"
Order took 30+ minutes place was not busy at all women at the front counter was very rude sodas was so flat
Atmosphere: 1
Food: 1
Service: 1
I've never had bad food from a Wendy's till coming to this one, chicken sandwich tasted greasy and been under a heat lamp or laying in a basket over the fryer.. Won't eat there again 🤢
Food: 2
Service: 1
Good experience. Fast service. Food was hit
Slow drive-thru service at 8pm.
Atmosphere: 3
Food: 4
Service: 2
Cold sandwich
Food: 2
Last restaurant out of Henderson as you go East. All food was hot, and made as ordered.
Atmosphere: 5
Food: 5
Service: 5
Just left from Wendy's on the strip. Worst service every. Walked into the lobby and was yelled at like we broke unto the place. Not sure if the lady was a manager or nit but she was most definitely the rudest person I have ever met especially if she us customer facing. A simple I'm sorry the lobby is closed would have helped but instead we get treated like we broke in the place. It's not my fault she didn't do her job and ensure the doors were secure. I'll never be back and would definitely not recommend this place. Deserves a negative recommendation but no way of doing that on here. Very very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Employees were friendly and working very hard, however it took a while to get my order in and then took forever to get my order. Going from the time on mt receipt, it was 22 minutes. One lady ahead of me said she had been waiting 20 minutes before I got there and I got my food before she did. It seemed like drive-thru was getting total priority and dining room was an afterthought. When I did get my food, the burger was fine, but the fries had charred black crumbs all over them. At first I thought it was pepper ir seasoning, but no, it was burnt fragments of something that was in the fryer oil. Another customer complained about it and they told her they were all like that and there was nothing they could do about it. Change the oil in the fryers, maybe? The place was infested with gnats. Not just one or two, but there was a huge swarm around the drink station and ketchup dispenser. I found a seat at the other end around the corner and there were gnats around that end as well. I've never had a bad experience at any Wendy's until now. I won't be returning to this location. I hate to rate so low on the service since everyone seemed to be working and trying so hard to get the orders out, but it shouldn't take so long to get served, those fries should have not been served like that, period! And someone had to have noticed the horrible gnat infestation long before it got as bad as it is now. Needs a health inspector ASAP.
Atmosphere: 1
Food: 1
Service: 1
All around ok, not great.
Atmosphere: 4
Food: 4
Service: 4
Great service and ambiance
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The older lady (in her 40s or 50s) working the window tonight (mother's day) is extremely rude!! She had an attitude while taking my order, but it's mother's day so I just tried stay positive anyways. I had ordered a coke and she handed me a sprite. When I asked for my drink to be fixed she (very rudely) told me I did not order a coke and still tried to hand me the sprite. She was so upset that she had to fix my drink. I didn't appreciate feeling like I wasn't welcome there and that I had done something wrong by ordering.
Atmosphere: 1
Service: 1
Love this place
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Very nice employees, busy and not to long of a Waite at all while so busy cars wrapped around the building .
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator
Food was cold
Atmosphere: 2
Food: 2
Service: 2
The service is terrible. The person waiting on me ibviously hates her job. She responded with disdain when I told her I wanted a substitute for fries. Every order delivered to the customer is followed by "sorry about your wait!"
I wont be back.
Atmosphere: 3
Food: 2
Service: 1
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