KFC
101 W Crystal Dr, La Grange
(502) 222-1486
Recent Reviews
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Once again our meal tonight was less than optimal. We ordered a bucket of chicken with 3 sides via the drive-thru only to find when we got home that one side simply wasn't there. It took forever to get through on the phone and it didn't sound like anyone there really cared. If I give KFC another try in this lifetime I doubt it will be at this particular store.
Great food and friendly service
Atmosphere: 5
Food: 5
Service: 5
Good customer service. Good food. Bathrooms could use more cleaning
Atmosphere: 4
Food: 4
Service: 5
Perfect Everytime. Love that they repeat my order back to ensure that my food is going to be accurate. Hot and fresh Everytime. Not to mention such a friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Order 2 breast meals and the Mac and cheese was burnt and they were rude when I was ordering the meal
My husband and I went into this location tonight 11-30-25 about 5:55 pm. There were 2 women, a man and couple kids waiting at the counter. The lady first in line said twice that she had been waiting about 15 minutes and NO ONE came out to talk to her. My husband and I finally walked out. Few months back there were kids hanging out in the lobby. They knew workers there. On kid one nite was sitting in a booth with his feet up vaping. While there the drive thru girl gave him the finger. Is this how you want your restaurant to be like. You are running people off!
Service: 1
First off I'm just going to say the service was laughable, I stood there for 20 minutes waiting for my order (I made an online order 10-15 minutes before I arrived) nothing. I finally went up and asked what was going on and showed them my receipt. They said that they will work on it and that I should have it in two minutes. 15 minutes later they called my name and gave my food. I sat down and realized that they gave me neither of the sauces I ordered nor did they give me my drink. I went back up to get my drink and sauces and had to wait another 3 minutes before someone even came to the counter. After finally getting all the stuff I ordered I sat down to eat and enjoy my food that now took 35 minutes to get. I ordered nuggets and a SPICY chicken sandwich. I eat the nuggets and they’re pretty good, then I bite into my sandwich. No spice at all, they gave me a bland regular sandwich, by the time this whole fiasco unfolded I was out of time and had to leave. I had to choke down a bland sandwich and leave with no justice served. In conclusion if you have a spare 45 minutes and want a bland sandwich this is the place for you.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Nugget
I just placed a mobile order.l for 4:30. I went in and she told it wasn't ready because The tenders had to cook for 10 more minutes. I'm a doordasher so I had to take a doordash and I came back. It about 50 minutes later, and my order still wasn't ready. So I said something about it and they said that they had already made it and they sat it there and somebody else came and grabbed it, then they tried to say I grabbed it when I told him I clearly had not. The lady standing next to me said I had just got there, so they started to get s***** about it so I got s***** back, finally, they gave me my order and it wasn't even right. So I paid for all this food and didn't even get it, and after f****** with them for an hour, I just didn't even want to mess with it so I left. Worst KFC experience ever.
KFC Not only serving up a Bucket Full of chicken but a Bucket full of memmories along with it. KFC has always been a special place for me and my faimly. KFC has been through our faimly reunions, Birthdays, special Sundays, and just an evening occasion. Wonderful staff and excellent food. I love KFC and always look forward to my next visit.
Atmosphere: 4
Food: 5
Service: 5
Great but they sometimes mix up charges between meals and big boxes
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Teenage boys working night shift were goofing off, didn’t give me the fries I ordered or the sauces that are clearly stated on the receipt.
It's just an average
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
It's just an average
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
The staff sucks here they’ll tell you can you pull up and you’ll be waiting for 20 minutes for them to still forget something and catch an attitude when you tell them
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Tender
Tried to go through Drive Through Sunday night at 5:15pm. Ordered 8 piece family meals extra crispy was told they no theighs in crispy I then asked to Change to regular and was told they didn’t have them either. We just left. Sad way to run a buisness.
Atmosphere: 1
Food: 1
Service: 1
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