My fiancé and I have come to this Baskin-Robbins location multiple times for some casual ice cream and it has been very consistent.The staff here are friendly and helpful. I know they work longer hours into the night, and we appreciate them! They also gave some great recommendations to my fiancé, who is always eager to try new flavours.I can’t get enough of their Cotton Candy flavour, as it has just the right amount of sweetness. It also has kept the same flavour profile for over a decade, so it is quite the nostalgic taste for me. A double scoop cup of just this flavour is my usual go-to.I definitely recommend this Baskin-Robbins location for some quick, delicious and budget-friendly ice cream!Parking: There are a few free parking spots outside of this ice cream shop.Kid-friendliness: Ice cream! Need I say more?
Ice cream is good, nothing special. They were out of a lot of the things we tried to order. Waffle cone bowls, the screen wasn't working so we didn't even know what WAS available. Staff was very friendly and pleasant.
Atmosphere: 5
Food: 3
Service: 5
Brianna Romero
your worker camryn is so helpful and sweet, she helped me find a delicious cake for my bsf 89th birthday! such a sweet loving lady also the icecream was so delicious and the atmosphere took me back to the 80s when i would eat icecream with my girls.
Atmosphere: 5
Food: 5
Service: 5
Sachin Sundar
Great ice cream and cheap!
Mattie Parsley
Horrible customer service. B&R in Lexington is the worst of the worst. I have always loved the brand, but the Lexington stores are so bad.
kelli k
Super delicious on a scorching day and evening.Luckily they were open late and we hopped in. After a couple of samples- we chose cookies and cream (always a winner), cherries jubilee (creamy and jubilicious), and pineapple coconut reduced fat (do not be intimidated by the reduced fat! This flavor is crisp and refreshing and doesn't skimp of full flavor.)The area is well lit - one of us (me) ate ours before any picture - it was that scrumptious!!Friendly staff.I even got a kids hat.
Chris Weidner
Great service and great ice cream. Our favorite ice cream shop in town!
Erica Perkins
Horrible owner!!! We went there one night and got 3 shakes. My partner had already paid and I didn't realize it. So I gave a different employee my card to pay... again. We tried to get our money back by showing the bank transaction, date, and amount. An employee verified that we were double charged because she was the one that I handed my card to that night. Another employee wrote a note on their board stating we were charged twice. Yet somehow we were not given our money back. Instead the owner requested our names and phone numbers. He said he needed to research it some more. ALL of this for $22 and change. WE WILL NEVER BE BACK TO THIS BASKIN ROBBINS. However, the employees were a delight. I feel sorry they have to work for such a horrible man.
Tammy Nicholson
Ice cream is always good! They give nice portions. They have remodeled. Hoping they make it look a little more finished.
Marlin Manning
Absolutely awesome place to get your Ice Cream fix!! Staff was extremely helpful and courteous and even stayed open a little later to accommodate my Birthday!! Highly Recommend!! 5 stars!!*****???
The owner of this location lacks professionalism and has very poor communication skills. Great ice cream, but the place itself could be a little more detailed in cleaning.
S O.
I have eaten at this B/R for years and the ice cream and service has always been great. However, the experience has changed recently. while the ice cream is still good and the young staff is courteous and helpful, the business overall has gone downhill and is showing neglect. Half the lights are out, with just a few lights on. The dining area has appeared dirty on a few occasions, that is, what you can actually see due to the lighting. Also, the outside tables are in various state of disrepair, with paint coming off, loose seats, etc., along with busted outside trash cans. It's sad to see a restaurant neglected, especially one that you visit regularly. Don't let this review be a dealbreaker for going, just be aware it wasn't always like this.
Daniel Madden
Great ice cream. Cashier overcharged me. Gotta wait a week for a refund now.UPDATE. They have gotten much better, no issues since and they're generous on there portions!
Genevieve Ruth
The place needs some renovation. It’s a nice neighborhood, people love BR, but this place is so run down. Even the outside is disgusting. Whoever owns this place should be ashamed of themselves bc the ice cream is good but the location is gross.
Janice Steinpreis
Very friendly and efficient staff. The young man that helped me was very helpful.
My fiancé and I have come to this Baskin-Robbins location multiple times for some casual ice cream and it has been very consistent.The staff here are friendly and helpful. I know they work longer hours into the night, and we appreciate them! They also gave some great recommendations to my fiancé, who is always eager to try new flavours.I can’t get enough of their Cotton Candy flavour, as it has just the right amount of sweetness. It also has kept the same flavour profile for over a decade, so it is quite the nostalgic taste for me. A double scoop cup of just this flavour is my usual go-to.I definitely recommend this Baskin-Robbins location for some quick, delicious and budget-friendly ice cream!Parking: There are a few free parking spots outside of this ice cream shop.Kid-friendliness: Ice cream! Need I say more?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Oreo Layered Sundae, Cappuccino Blast, Double Warm Cookie Ice Cream Sandwich, Chocolate Chip Cookie Dough, Wedding Cake
Ice cream is good, nothing special. They were out of a lot of the things we tried to order. Waffle cone bowls, the screen wasn't working so we didn't even know what WAS available. Staff was very friendly and pleasant.
Atmosphere: 5
Food: 3
Service: 5
your worker camryn is so helpful and sweet, she helped me find a delicious cake for my bsf 89th birthday! such a sweet loving lady also the icecream was so delicious and the atmosphere took me back to the 80s when i would eat icecream with my girls.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream and cheap!
Horrible customer service. B&R in Lexington is the worst of the worst. I have always loved the brand, but the Lexington stores are so bad.
Super delicious on a scorching day and evening.Luckily they were open late and we hopped in. After a couple of samples- we chose cookies and cream (always a winner), cherries jubilee (creamy and jubilicious), and pineapple coconut reduced fat (do not be intimidated by the reduced fat! This flavor is crisp and refreshing and doesn't skimp of full flavor.)The area is well lit - one of us (me) ate ours before any picture - it was that scrumptious!!Friendly staff.I even got a kids hat.
Great service and great ice cream. Our favorite ice cream shop in town!
Horrible owner!!! We went there one night and got 3 shakes. My partner had already paid and I didn't realize it. So I gave a different employee my card to pay... again. We tried to get our money back by showing the bank transaction, date, and amount. An employee verified that we were double charged because she was the one that I handed my card to that night. Another employee wrote a note on their board stating we were charged twice. Yet somehow we were not given our money back. Instead the owner requested our names and phone numbers. He said he needed to research it some more. ALL of this for $22 and change. WE WILL NEVER BE BACK TO THIS BASKIN ROBBINS. However, the employees were a delight. I feel sorry they have to work for such a horrible man.
Ice cream is always good! They give nice portions. They have remodeled. Hoping they make it look a little more finished.
Absolutely awesome place to get your Ice Cream fix!! Staff was extremely helpful and courteous and even stayed open a little later to accommodate my Birthday!! Highly Recommend!! 5 stars!!*****???
Restaurantji Recommends
The owner of this location lacks professionalism and has very poor communication skills. Great ice cream, but the place itself could be a little more detailed in cleaning.
I have eaten at this B/R for years and the ice cream and service has always been great. However, the experience has changed recently. while the ice cream is still good and the young staff is courteous and helpful, the business overall has gone downhill and is showing neglect. Half the lights are out, with just a few lights on. The dining area has appeared dirty on a few occasions, that is, what you can actually see due to the lighting. Also, the outside tables are in various state of disrepair, with paint coming off, loose seats, etc., along with busted outside trash cans. It's sad to see a restaurant neglected, especially one that you visit regularly. Don't let this review be a dealbreaker for going, just be aware it wasn't always like this.
Great ice cream. Cashier overcharged me. Gotta wait a week for a refund now.UPDATE. They have gotten much better, no issues since and they're generous on there portions!
The place needs some renovation. It’s a nice neighborhood, people love BR, but this place is so run down. Even the outside is disgusting. Whoever owns this place should be ashamed of themselves bc the ice cream is good but the location is gross.
Very friendly and efficient staff. The young man that helped me was very helpful.