Freddy's Frozen Custard & Steakburgers

Unprofessional environment. Won't return :/

Drive through for Freddy's Steakburgers and fries, onion rings. Freddy is always good but the burgers at this one were a little dry - light on the mustard and pickles.

Friendly, fast, clean and good.

Average fast food burger.

Not bad. Great shake...

None of employees had name tags. Couldnt define who management was. Had to wait for person to come from back to get person in front of me and my order. Cooks had gloves on making food and scratching their head, etc. Hope the person scooping custard had clean gloves.

Chad District Manager was really patient and well with offering his time explain the menu and key questions that was asked. Clean cut and well with manners.

Atmosphere: 5

Food: 5

Service: 5

No fault of the restaurant, really, but just bad location planning specifically.

Atmosphere: 3

Food: 4

Service: 4

The food was 7/10. We ate the smashed burgers & fries. The service was ok, employees were busy, you have to ask for ketchup which was a long wait to have to ask for ketchup, (I feel they may need more employees), was pretty clean, & overall I would give the whole experience a 6/10. (I did NOT get to try the custard 🙃)

Kid-friendliness: There were kid options for burgers, fries, hot dogs,

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: I Had the Double Cheeseburger Combo, French Fries

Nathan at Freddy’s on Nicholasville road was outstanding!! He was fast and courteous. The food was excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 Double Steak Burger and Fries

My bf n I decided to get some icecream and i’m not sure if the person working the window was new or having a bad day in general but their customer service was very poor and incompetent. We were ordering slow so as to not rush the person and they were still having issues getting our order then told us “Just so you all know it will be a 10 minute wait so it won’t offend me if you all leave because we are super busy” they had 4 cars in the drive thru…well we said that was fine and finished our order and waited. then when we got to the window they walked over and proceeded to have a conversation about some ex coworker that i guess showed up and that none of them liked—literally irrelevant information and THEN cashed us out. my bf asked for fry sauce and i asked for a drink carrier and they turned and waved their hand and said “yeah yeah yeah”. needless to say this was a joke of a drive thru experience—do better.

Atmosphere: 3

Food: 3

Service: 1

Food was warm and tasty. Thumbs up

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 Double Steak Burger and Fries, Brownie Custard

One of the best Freddy’s we’ve visited! Clean store with plenty of seating and parking. Friendly & knowledgeable workers. Everything came out of the kitchen as expected - correct condiments, quick, & at the right temperature.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 Double Steak Burger and Fries

First time eating there. We went to the one on Nicholasville Rd in Lexington KY. It was Awesome. We had the patty melt and chilli cheese fries. The workers were great. Will definitely eat there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries

Stood at the counter for five minutes… not even a greeting. I left,

Atmosphere: 1

Food: 1

Service: 1