Steak 'n Shake

1832 Alysheba Way, Lexington
(859) 543-9096

Customers' Favorites

Menu

Photos

+68 photos
+67 photos
Add a photo

Recent Reviews

I do not like the self-serve era we have been forced to take on. You order on machines and get your own drinks. The only human interaction is going up to the counter to pick up your food. The food was okay.
The big trend is food kiosks...seems to be all the rage in this nation...whereas it might streamline the ordering process..it detracts from the overall dining experience especially when they prompt you for a tip at the point of purchase...

Food was decent...as to expected...fries hot n salty... comparable to a Freddy's but thinner burgers for the same price.

At the end of the receipt is a nagging little scan code that operates the drink...
I think they should bring back the cashiers, at least one as another option. It's too impersonal, and some people like human interactions. I also dislike that you have to keep up with your drink reciept tag if you want a refill! Some people throw their receipts away, huge inconvenience!

More Reviews