8UP Elevated Drinkery & Kitchen
350 W Chestnut St, Louisville
(502) 631-4180
Recent Reviews
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The set up is nice, however it was hot and the open kitchen left us smelling like fried fish. No servers and the bartenders were mid. It's just a hotel bar hang out. After a certain time you can't eat on the outside roof top.
Its so dysfunctional and the service was poor. It said on Google the place closes at 11pm. But apparently they already closed by the time we got there, around 10. Would've also been nice if they picked up one of the 6 calls we attempted around 8:30pm. I am assuming they closed 2 hours earlier. Update your schedule. Shameful.
Excellent roof top experience!
I really like this place but like many places, they are trying to do more with less. The food is great but if you wait for plates and drink refills it takes away from the overall experience.
Good food. Great service. The outside patio could have been cleaner.
This place markets itself as “the rooftop bar of Louisville” but the experience was anything but premium. The chicken tasted old, the “truffle fries” were just basic undercooked steak fries with some cheese for $14, definitely not what was advertised. But beyond the food the issues really stem from the operation of the restaurant itself…. Our glasses were dirty, plates had dried food stuck on them, and one of our waters came with a hair floating in it.
Service was chaotic… multiple servers came by, but no one seemed to know who was actually taking care of us. Meanwhile, staff, including the manager, were casually playing corn hole on the patio while we waited on drinks. Not once did anyone acknowledge the issues or offer a simple apology.. even when our issues were brought to the managers attention. He seemed more preoccupied with anything other than the service the half capacity rooftop was experiencing.
For a place that promises upscale vibes, it delivered nothing but disappointment. Take your money elsewhere!
server disappeared after we got our food to serve a large party so we weren't checked on. my chicken came out black and was clearly burnt so it should have never left the kitchen. they did fix it but I filled up.on my fries and didn't really want it...but was charged for it anyway. we ordered 3 of the same pizzas and all were terrible and different. the menu changed and was not impressive. the drinks were eh. I used to absolutely love this spot but won't be back again. too many restaurants to waste time on a bad one.
The meatballs are great. Liked the pepperoni pizza too!
The atmosphere and service were great. Can't say the same about the meal and cocktail. I had the BLT salad and the banana foster old-fashioned cocktail. The salad was a mess of sogginess with too much dressing, and the bacon was hard enough to perhaps chip a tooth... serious! The banana foster cocktail was all bourbon with absolutely no taste of banana. Had a cherry dropped down in it , but did not have the banana chips as advertised. The waitress told me they did not even have banana chips. I took a few sips and even tried watering the drink down but left it virtually untouched. Very disappointed in the quality of food and drink, especially since the price is high. I paid and left the appropriate tip because our service was good, but I do not plan on coming back.
Cool restaurant, good service, good food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing service! The manager our waitress and the bartender were all very friendly. I’ll be sure to visit again next time I come to Louisville!
Atmosphere: 5
Food: 5
Service: 5
As far as food and service goes, don’t expect to be surprised. Drinks took a very long time, server food not ask for steak temps, server did not check in after food arrived, one entree came out wrong, server didn’t not offer boxes at the end of the meal. Not surprised there was only a handful of tables in on a Saturday night at a prime time. 2 stars for ambiance, the only impressive thing about the place.
Atmosphere: 3
Food: 3
Service: 1
Our bartender she was great but our drinks tasted like soap
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apps, Lamb Meatballs
Can't say anything about the food my wife says it's not good she's been here before That's why we haven't eaten here but the drinks are excellent and the rooftop bars nice at sunset
Editing my review The outside bar does short pores would not recommend it Daniel inside bar is very good does not short poor makes excellent old fashions and cranberry and Tito's vodka The artichoke dip and muscles combined is a very good dip
I would like to give a higher review but over time it is not worth it The outside bar is worth seeing on a good sunset night Don't recommend an outside bar just an idea spent over $600 here not worth it
Atmosphere: 3
Food: 2
Service: 2
This is to caution brides who want their wedding here. I’ve eaten here before and enjoyed the food and atmosphere. I messaged their events coordinator to ask about hosting my wedding on their rooftop. Initially they were responsive in emailing me and calling back. On our phone call she told me they would be getting a new catering menu in a month or so and that I can book after that to make sure the food is what we want. I never got that updated menu. The deadline kept moving and eventually I just gave up.
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