Good service good food. I recommend getting food here. It’s really nice.
Atmosphere: 5
Food: 5
Service: 5
Mike P
We have went there after Covid and was never going to go back, however we are so glad we did it was like I remember when I 1st went there. The place is so clean especially for a greasy food service and the employees were nice and polite so we went back again in less than a month. Love the 50’s atmosphere. Whoever is the new management and new employees thank you and great job. However I did hear that they get paid less than I have known be be competitive pay so if you want to keep the employees that have changed this location around you maybe want to think about the pay.
Atmosphere: 5
Food: 5
Service: 5
paul schork
Godd food. Reasonable service in a diner atmosphere.
Atmosphere: 4
Food: 5
Service: 4
Elston Boldery
Had a mustard sandwich with 2 beef patties. Nothing like I remembered. The root beer was good, would have been great if in a frosted mug instead of a plastic cup. Service was ok, but the food eh. Id only go back for the rootbeer.
Atmosphere: 3
Food: 1
Service: 3
Dan Warren
Love their fish, waffle fries,green beans and the root beer float!!
Atmosphere: 4
Food: 5
Service: 4
Rob Lewis
Restaurant was cold. Turn down the AC.
They wanna charge 59 cents for s water cup? How ridiculous is that. And then after you complain they try to appease you a little by putting a Senior discount on the water, but in the main food ticket, no discount.
Atmosphere: 1
Food: 3
Service: 2
Brandy Sidebottom
I was hesitant to go to A&W since there was only a three point free. Start on Google review. However, to my surprise The food was delicious and the service was GREAT.
Atmosphere: 5
Food: 5
Service: 5
La'shanda Edwards
Food continues to get worse. Has a going out of business vibe.
Atmosphere: 1
Food: 1
Service: 1
Kyle Catchpole
First off, they were out of mini corn dogs AND root beer. Also, I ordered a hamburger plain with no cheese (I said this three times), and they put ketchup and pickles on it. I brought it back to the register, and the cashier (Jeffery) started arguing with me claiming I didn’t ask for it plain. So when I asked for a burger done the right way, he continued to argue with me. I understand if he heard me wrong but he continued to argue with me. Also, $11 for a burger meal is kinda expensive, so I’d expect better customer service and a cleaner store. The meal wasn’t worth what I paid for.
Atmosphere: 1
Food: 3
Service: 1
Graham Oakley
My god, it's an A&W and they are out of root beer. Incompetent people working there and it took no less than 22 minutes from when my food was ordered until I got it. It was cold. To think the family and I drove out of the way for A&W to be treated and dissatisfied like this.
This is the Long Johns and A&W. Food was excellent. Hot and fresh. Wait time through the drive thru was way too long. Always extremely slow. The inside needs a good remodel. It's getting pretty rough. Some of the staff are great while others act like they don't want to be there.
Atmosphere: 2
Food: 5
Service: 3
Alyssa Blue
If you order a large they will give you a regular size cup and charge the same amount. The lady is rude and doesn’t reach her arm out to hand you food at all. Makes you feel like an inconvenience to even order here. Only a&w in Louisville, and almost isn’t worth stopping
Steven Thomas
Food was fresh and good, fast friendly service
Atmosphere: 3
Food: 4
Service: 4
Michael Russell (Mike)
The main name of this place is Long John Silvers seafood. But they have a full A & W food and drink menu. All of favorites from the A&W restaurant including the famous root beer. Smooth and mellow from the first sip to the very last drop. Makes an excellent root beer float, yum yum.
Atmosphere: 5
Food: 5
Service: 5
STEVE O
It was kinda late when I got.my food so the hush puppies were kinda hard. So don't recommend goin close to closing. Other than that every thing was wonderful. There are no more A&Ws anywhere anymore!! Sad such wonderful food. Long John silvers too love there food!
Good service good food. I recommend getting food here. It’s really nice.
Atmosphere: 5
Food: 5
Service: 5
We have went there after Covid and was never going to go back, however we are so glad we did it was like I remember when I 1st went there. The place is so clean especially for a greasy food service and the employees were nice and polite so we went back again in less than a month. Love the 50’s atmosphere. Whoever is the new management and new employees thank you and great job. However I did hear that they get paid less than I have known be be competitive pay so if you want to keep the employees that have changed this location around you maybe want to think about the pay.
Atmosphere: 5
Food: 5
Service: 5
Godd food. Reasonable service in a diner atmosphere.
Atmosphere: 4
Food: 5
Service: 4
Had a mustard sandwich with 2 beef patties. Nothing like I remembered. The root beer was good, would have been great if in a frosted mug instead of a plastic cup. Service was ok, but the food eh. Id only go back for the rootbeer.
Atmosphere: 3
Food: 1
Service: 3
Love their fish, waffle fries,green beans and the root beer float!!
Atmosphere: 4
Food: 5
Service: 4
Restaurant was cold. Turn down the AC.
They wanna charge 59 cents for s water cup? How ridiculous is that. And then after you complain they try to appease you a little by putting a Senior discount on the water, but in the main food ticket, no discount.
Atmosphere: 1
Food: 3
Service: 2
I was hesitant to go to A&W since there was only a three point free. Start on Google review. However, to my surprise The food was delicious and the service was GREAT.
Atmosphere: 5
Food: 5
Service: 5
Food continues to get worse. Has a going out of business vibe.
Atmosphere: 1
Food: 1
Service: 1
First off, they were out of mini corn dogs AND root beer. Also, I ordered a hamburger plain with no cheese (I said this three times), and they put ketchup and pickles on it. I brought it back to the register, and the cashier (Jeffery) started arguing with me claiming I didn’t ask for it plain. So when I asked for a burger done the right way, he continued to argue with me. I understand if he heard me wrong but he continued to argue with me. Also, $11 for a burger meal is kinda expensive, so I’d expect better customer service and a cleaner store. The meal wasn’t worth what I paid for.
Atmosphere: 1
Food: 3
Service: 1
My god, it's an A&W and they are out of root beer. Incompetent people working there and it took no less than 22 minutes from when my food was ordered until I got it. It was cold. To think the family and I drove out of the way for A&W to be treated and dissatisfied like this.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This is the Long Johns and A&W. Food was excellent. Hot and fresh. Wait time through the drive thru was way too long. Always extremely slow. The inside needs a good remodel. It's getting pretty rough. Some of the staff are great while others act like they don't want to be there.
Atmosphere: 2
Food: 5
Service: 3
If you order a large they will give you a regular size cup and charge the same amount. The lady is rude and doesn’t reach her arm out to hand you food at all. Makes you feel like an inconvenience to even order here. Only a&w in Louisville, and almost isn’t worth stopping
Food was fresh and good, fast friendly service
Atmosphere: 3
Food: 4
Service: 4
The main name of this place is Long John Silvers seafood. But they have a full A & W food and drink menu. All of favorites from the A&W restaurant including the famous root beer. Smooth and mellow from the first sip to the very last drop. Makes an excellent root beer float, yum yum.
Atmosphere: 5
Food: 5
Service: 5
It was kinda late when I got.my food so the hush puppies were kinda hard. So don't recommend goin close to closing. Other than that every thing was wonderful. There are no more A&Ws anywhere anymore!! Sad such wonderful food. Long John silvers too love there food!
Atmosphere: 5
Food: 5
Service: 5
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