Norton Children's Hospital
231 E Chestnut St, Louisville
(502) 629-6000
Recent Reviews
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This hospital and its employees are absolutely disgusting! A children’s hospital? Absolutely no way I’d take my kid to this place! #closethedoors
they hate Charlie Kirk ....
I am deeply disturbed by the behavior of a nurse and doctor at this hospital. Following the tragic death of Charlie Kirk, instead of showing compassion or respect, they made horrible and inappropriate comments on a public forum (Facebook). Healthcare professionals have a responsibility to treat every patient — living or deceased — with dignity, and to show empathy toward those affected by their loss. The remarks I read were not only unprofessional but also dehumanizing and extremely hurtful. This kind of conduct undermines trust in the hospital and its staff. I urge the administration to take this matter seriously, ensure accountability, and provide proper training so that no other patient or community is subjected to such disrespect in the future!
DrBarnes is the Goat. She fixed my son's clift lip and made sure we was okay with everything before and after and explained everything in detail. Thank you again
Ben and Kelly!!!!
Chasity Frye is the most unprofessional, disgusting nurse in this place. She is extremely rude and just carries her self very unprofessionally. If you get a nurse named Chasity here I would request a different one immediately. Idk why this place would even hire someone that says the things she says publicly.
My son has to get blood drawn every month, and I can’t thank Phebe( from the ER) enough for going above and beyond during our visit. She was not only quick and efficient but also incredibly attentive to my son’s needs. He asked for a few specific things to help make his visit easier, and she made sure every request was met—turning what could have been a stressful time into an outstanding experience.
If I could, I would personally give her the DAISY 🌼 Award, because she truly embodies what it means to provide exceptional care. Phebe made us feel seen, heard, and cared for, and that means the world to us.
Thanks Phebe!!!!!
They treated my Grandson so good, they was so gentle and so kind
Very nice
We appreciate everyone on the 6th floor. They were so nice and made sure my son was comfortable at all times. I recommend this facility to everyone.
Restaurantji Recommends
We were sent from an out of state hospital for an emergency procedure and ALL of the staff were super friendly and outstanding with not only my son, but me as well. I was VERY nervous and they made it a point to ease my nerves and help me stay calm as well as making sure he received TOP care! Everyone was very friendly and very patient with us. The lady’s that took care of his IV did so with such ease that my son didn’t even realize he was getting stuck until it was over and he HATES needles. This was all around an amazing experience for us and I couldn’t have asked for a better hospital or hospital staff to take care of his needs! The procedure was quick and recovery time was very quick as well! 10/10 recommend this hospital and ALL of the staff we dealt with tonight!
Waited in an empty waiting room for 3 hours just to be told it would be another hour and a half....my son is the only one in her with blood rushing from his body very poor serive and very rude employees I will not be coming back to this hospital
Was not allowed to leave or get a referral for physical therapy after Passport insurance denied in patient physical therapy. We were threatened with Safety concerns and CPS.
Absolutely the worst experience I’ve ever had with a hospital!!!
5w staff where my 13 y/o daughter was flown to after trying to od are very chatty and can easily be caught talking about you to each other as soon as they walk out of the room if you ask them for things or have concerns they don’t understand or know how to help with. Instead of advocating they bully or ignore those who don’t satisfy their need for drama and help create it themselves. I was told I had to leave bc it wasn’t good for my daughter for me to be there with her or talk to her about the seriousness of the situation she is in. All she had to do was yell and say she didn’t want to hear it and shut up and this isn’t the time.. and instead of talking to me about it they side with my sociopathic daughter and make me leave.. you would think they would want family there to show support for their mentally ill children and everyone does that their own way. It’s as if my right to discipline my own daughter was taken away. If I had even yelled back or gotten loud I would kind of understand but all I did was do my best to say what I thought would make her take this seriously.
They also had to move my daughter to another room bc 2 roaches were found. I took a pic (before personally delivering to the nurses station) of a huge syringe one nurse left on the table right after telling my daughter she couldn’t have Easter eggs I’d brought her bc they may snap her skin. maybe that’s why they made me feel unwanted when I was at my lowest, because I called out their slacking. I hope they get the class action suit they deserve and all the snotty nurses as well as the old lady with glasses and shiny black hair on floor one at the first chair at check in either lose their licenses/jobs or learn how to react/treat/service/behave/sympathize with people who are nearly breaking down from worrying about those they love the most.
Really, what is wrong with people these days?!
My sons oxygen levels kept dropping and his labs shows he was severely anemic we were transferred here by another hospital and everyone we came in contact with there was amazing and so patient with our son who is only 9 months old. We loved our experience with them. We are glad to be home now but also had some peace of mind that he was in the best care while we were staying there
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