Blaze Pizza
4848 Shelbyville Rd, Louisville
(502) 895-7800
Recent Reviews
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I had a delivery mishap ordering through the app. My DoorDash driver picked up my food and never delivered it. I spoke on the phone with Adam, he was very kind and understanding letting me know multiple drivers had tried to pick up my order (since it was prepared but never marked delivered). I was able to get my issue sorted and Adam made sure I was still able to receive my food. 10/10 customer service, and the food is delicious! I will spend my money here again. In person, from now on.
I live three minutes from this location, so I come pretty often and I will not lie. The food is amazing. My tastebuds always leave satisfied. However, every single time I’ve come into this Location, Some, but not all employees make me feel dismissed and like they don’t care about what I’m asking. Even at that, I love the food so much. I avoid the customer service by going to drive-through, but still have to travel back inside and get the same treatment after something on my order is messed up. I can’t eat bacon, yet I found some on my pizza. Also, I like a little extra dressing on my salad and when I went inside, they would listen to me, just to practically ignore me, while telling somebody else to do what I asked for. A “sure thing” or “yeah just a second” would’ve been perfect. I felt ignored, and often do at this location.
Full size stand alone store. The place was packed but we still got in and out with ease.
I love the many different options you have for making your own pizza! Comes out hot and I could literally eat every week.
First time. Interesting concept. Friendly service. Messy food counter. Tables were not cleaned. The pizza was good.
Rougher Blaze location. The food is consistent with most of their other stores. This one was a tad slower. Access is a little awkward but that's typical of the area. The dining room was tired and needs updated. More than anything, the place needs a deep cleaning. While it got the job done as fast food pizza, it wasn't memorable in any compelling way. Important to note this location has a drive-thru and prioritizes those customers, dining room you're waiting a bit. It is ok, but there is nothing special about this restaurant.
Loved it! Love the GF and vegan cheese options for my daughter!
It’s ok.
This was one of the best Blaze pizza locations we have been. The staff were super friendly, helpful, and kind. My daughter got a kid's meal, but there wasn't a straw with her drink, so they just gave her a whole new drink.
Our pizza was delicious!! I love that Blaze pizza has goat cheese and whole roasted garlic cloves as toppings.
The only thing I think needs extra attention is the high chairs. There were food bits on one of the chairs that must have been leftover. :/ other than that, this place is perfection!
The soap in women's bathroom was running low and the water was super hot, but I brought it to the attention of the staff and they said they would take care of it. :)
I would definitely come back!
Great pizza!! Really recommend the spicy sauce.
Restaurantji Recommends
Loved it
The Employees are Always a Joy , MY FOOD IS ALWAYS MAGNIFICENT 👌🏽thanks for your willingness to serve with a smile
destiny is great. She is very personable & hardworking! the pizza was great as usual
Even though the line was super long due to Pi day, it moved quickly. The store was well staffed for the promotion and the crowds. Kuddos.
Really like this place! Always get pick two, half pizza and salad.
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