I'm very thankful for the coupons. It gives me good food for less $$.
Cap Boy38
Jesus Christ u will have to wait forever to get 1 thing like either the busy or no u will wait
Kole
Easily most underrated fast food. Friendly professional staff
Atmosphere: 5
Food: 5
Service: 5
Maikel Aguilera
This is the worst place I've ever been to here in Louisville. I was waiting to order for more than 45 minutes, and there was only one person in front of me. There was no manager, so a client canceled an order and there was nobody able to cancel it at the register, therefore they stopped taking orders after have being waiting for more than 45 minutes. Total caos , no organization, no enough staff to run the place. If could give this place 0 stars, I would. Definitely not recommend, avoid this place if you don't want to have a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Diana Voloshchuk
the service is horrible, she was looking at me like im a not a customer. tacking with no respect
Food: 2
Tiffany Weimer
I was at your 5710 Blue Springs Drive location at approximately 8:30 p.m. on 03/10/2026 with my husband. We ordered two Whopper patties and an Oreo Classic Shake. We paid, and then the manager — who could barely keep his eyes open — came to the window and informed us the shake machine was down. To his credit, he did kindly ask if I wanted anything else, and I politely told him I did not. We then went to the second window to receive the rest of our order. The employee handed us the bag with the two patties, and my husband asked for the refund for the shake. At that point, everyone suddenly acted confused. The manager came over and asked whether we had a receipt, even though he had just spoken with us at the other window. My husband said, “Give me a second,” while looking for it, and the manager acted aggravated that we were even asking for a refund for an item we never received. He then said, “What? Did they not give you a receipt at the other window?” We found the receipt in the console and handed it to him. When the refund was processed, it was still about 30 cents short. My husband pointed that out, and the manager responded in a very condescending tone, “You’re just waiting on pennies? I’ll get you some pennies.” Then the employee, who had been standing there on his phone the entire time, turned around and said, “What are you still doing here?” The manager apparently processed another refund, and his math was still incorrect. We then asked for our receipt back, and the employees clearly did not want to return it. When it was finally handed back to us, completely crumpled up. I understand this is fast food, but that does not excuse being rude, dismissive, or disrespectful. That entire interaction was completely out of line, especially from a grown adult manager speaking to paying customers a refund for an item we did not receive. Many years ago, I worked in food service myself, and I know exactly how these things can go. There were people who would count down their drawer at night and pocket the difference. So yes, I do want my “pennies,” because if he does that to enough customers over the course of a shift, it adds up. As a former food service manager, I would strongly encourage you to review the register and camera footage. I hope this is taken seriously and that appropriate action is taken. Based on the behavior we experienced, I sincerely hope termination is being considered.
Atmosphere: 1
Food: 1
Service: 1
Blake Garvin
This place was very well run. Now the old (portly) lady that ran the Crittenden location into the ground is running it, it’s just as poorly run and the one on Crittenden was. Remarkable. Took 40 minutes to get breakfast in the drivethru at 6AM. Worst run restaurant in the area.
Atmosphere: 1
Food: 1
Service: 1
Miss P
Great food
Atmosphere: 5
Food: 5
Service: 5
Eric Houston
Ordered 5 ice cream cones. Was informed they could give me 5 in a cup but with cones on the side because it isn’t thick enough for a cone. Still better than McDonald’s because the machine is actually on but jeeez, turn the machine colder. Crazy
The food is always cold and the order is always wrong and has to be replaced I think this is an issue if every single Burger King.
Atmosphere: 1
Food: 1
Service: 1
Kenny Hinton
Best breakfast croissant.
Atmosphere: 5
Food: 5
Service: 5
Adam Gardner
You should have your DoorDash off. I just missed out on $16 because y’all are closed with your holiday hours, but have the site open so people on both ends are disappointed me for losing the money in them for not getting their food. Please do better.
Denise Woodrow
Burger King has good food and a good group of employees. Very respectful and nice every time I come in
Burger King
I'm very thankful for the coupons. It gives me good food for less $$.
Jesus Christ u will have to wait forever to get 1 thing like either the busy or no u will wait
Easily most underrated fast food. Friendly professional staff
Atmosphere: 5
Food: 5
Service: 5
This is the worst place I've ever been to here in Louisville. I was waiting to order for more than 45 minutes, and there was only one person in front of me. There was no manager, so a client canceled an order and there was nobody able to cancel it at the register, therefore they stopped taking orders after have being waiting for more than 45 minutes. Total caos , no organization, no enough staff to run the place. If could give this place 0 stars, I would. Definitely not recommend, avoid this place if you don't want to have a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
the service is horrible, she was looking at me like im a not a customer. tacking with no respect
Food: 2
I was at your 5710 Blue Springs Drive location at approximately 8:30 p.m. on 03/10/2026 with my husband. We ordered two Whopper patties and an Oreo Classic Shake. We paid, and then the manager — who could barely keep his eyes open — came to the window and informed us the shake machine was down. To his credit, he did kindly ask if I wanted anything else, and I politely told him I did not.
We then went to the second window to receive the rest of our order. The employee handed us the bag with the two patties, and my husband asked for the refund for the shake. At that point, everyone suddenly acted confused. The manager came over and asked whether we had a receipt, even though he had just spoken with us at the other window. My husband said, “Give me a second,” while looking for it, and the manager acted aggravated that we were even asking for a refund for an item we never received. He then said, “What? Did they not give you a receipt at the other window?”
We found the receipt in the console and handed it to him. When the refund was processed, it was still about 30 cents short. My husband pointed that out, and the manager responded in a very condescending tone, “You’re just waiting on pennies? I’ll get you some pennies.”
Then the employee, who had been standing there on his phone the entire time, turned around and said, “What are you still doing here?”
The manager apparently processed another refund, and his math was still incorrect. We then asked for our receipt back, and the employees clearly did not want to return it. When it was finally handed back to us, completely crumpled up.
I understand this is fast food, but that does not excuse being rude, dismissive, or disrespectful. That entire interaction was completely out of line, especially from a grown adult manager speaking to paying customers a refund for an item we did not receive.
Many years ago, I worked in food service myself, and I know exactly how these things can go. There were people who would count down their drawer at night and pocket the difference. So yes, I do want my “pennies,” because if he does that to enough customers over the course of a shift, it adds up. As a former food service manager, I would strongly encourage you to review the register and camera footage.
I hope this is taken seriously and that appropriate action is taken. Based on the behavior we experienced, I sincerely hope termination is being considered.
Atmosphere: 1
Food: 1
Service: 1
This place was very well run. Now the old (portly) lady that ran the Crittenden location into the ground is running it, it’s just as poorly run and the one on Crittenden was. Remarkable.
Took 40 minutes to get breakfast in the drivethru at 6AM. Worst run restaurant in the area.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Ordered 5 ice cream cones. Was informed they could give me 5 in a cup but with cones on the side because it isn’t thick enough for a cone. Still better than McDonald’s because the machine is actually on but jeeez, turn the machine colder. Crazy
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Got a cold meat whopper
Atmosphere: 3
Food: 2
Service: 3
The food is always cold and the order is always wrong and has to be replaced I think this is an issue if every single Burger King.
Atmosphere: 1
Food: 1
Service: 1
Best breakfast croissant.
Atmosphere: 5
Food: 5
Service: 5
You should have your DoorDash off. I just missed out on $16 because y’all are closed with your holiday hours, but have the site open so people on both ends are disappointed me for losing the money in them for not getting their food. Please do better.
Burger King has good food and a good group of employees. Very respectful and nice every time I come in
Atmosphere: 5
Food: 5
Service: 5
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