Charleys Cheesesteaks

4801 Outer Loop FC-4, Louisville
(502) 873-5707

Recent Reviews

Luna Jackson

For a mall food court restaurant, I really like the food here! It's always really good and worth the cost. The people are very friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Original Fries, Chicken California Cheesesteak Boxed Meal, Watermelon Strawberry Lemonade

Tonya McDaniel

Went with my daughter and we had the loaded fries and kids chicken strips and fries. I enjoyed my loaded fries and my daughter ate all her food. Which rarely happens.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Fries

John Rucker

Customer service is a absolute disaster .....no one speaks english ....close the border !!!

Lisa B

Pretty good cheesesteaks. Not quite like an actual Philly Cheesesteak (I'm from there) but darn near the close to it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Kentucky Bourbon Cheesesteak

Jeffrey Ashby

A woman before me and my fiance was calm but upset because her order was wrong. She requested they hold the lettuce because she's allergic to it. She brought her sandwich to the cashier, who refunded the lady her money. Before she did that, the customer told her several times she wanted her order but done as she requested. Cashier ignored her. A coworker who's been on the phone entire time is not paying attention to her orders. After the lady grabbed her change, the on the phone coworker threw condiments at the customer. So rude and nasty!! My fiance and I witnessed it and low and behind, my fiance told cashier hold the lettuce. Coworker who seems glued to her phone serve my fiance a sandwich with lettuce!!! Although she was upset and speaking something in Spanish, my girls order was made right. Food isn't all that and customer service sucks!!! Don't waste your time!!!

Atmosphere: 1

Food: 1

Service: 1

Carl blankenship

I just wish that they would put just a little bit more meat, the time you get tomato and lettuce and onion and peppers you really can't taste much meat. But I love there

Atmosphere: 4

Food: 4

Service: 4

Donna Miles

Loved our cheese steaks! Steak was tender with no fat. Fresh fries. Will be back soon.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak

Allan Fugate

They got my order wrong at the drive thru and charged me .75 cents for condiments.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Old School Cheesesteak

Tim Horn

The food is

Atmosphere: 5

Food: 5

Service: 5

Gaming Forever

Probably the most underwhelming experience I have ever had at a restaurant. The food while edible was expensive 16dollars for two meals totaling 33 dollars. Additionally the food itself felt cheap proportions were small. Terrible experience will not be back.

Atmosphere: 2

Food: 1

Service: 3

Karen Denner

Only gave them a 3 on atmosphere because it’s a food court mall. The food & service were excellent!! I can see why they had a line!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak

Matt B

Sandwiches have barely any meat on them and very bland! I wouldn't them recommend to anyone.

Atmosphere: 1

Food: 1

Service: 1

Robert Williams

food is okay for something

Atmosphere: 3

Food: 3

Service: 4

SarahAnn Greenwell

Got the wrong food order delivered to me and the delivery was 45 minutes late. Staff from the restaurant and Uber were no help at all. I lost money for food I never got.

Atmosphere: 1

Food: 1

Service: 1

Unique The model

The customer service is horrible. They added a machine that takes the orders. The machine transferred over my order incorrectly I asked if she could fix it. She was mad and started saying rude things (in Spanish) then I offered to just pay for another one. She rudely took my money and had an attitude the rest of the time. The men working here are cool but the lady is horrible.

Service: 1

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