Chick-fil-A

5001 Shelbyville Rd, Louisville
(502) 894-8092

Recent Reviews

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Frank P

Everything is good and cooked to order

Food: 5

Hannah Rene

I usually come here every morning before work and the drive through staff constantly has an attitude that they are annoyed to be taking orders always feels very unwelcoming not your usual chick fil a experience.

Atmosphere: 1

Food: 4

Service: 1

Megan Peders

Always fast, friendly, and hot.

Atmosphere: 5

Food: 5

Service: 5

Keegan Wagner

My wife and I came here for dinner and a sweet lady named Norma, who works here, came to our table multiple times while we dined to make sure our beverages were topped up and to make sure we were taken care of. Her kindness was as if our own grandma was taking care of us and that we enjoyed our food. Definitely stop and say hello if you see her here!

Recommended dishes: Spicy Chicken Sandwich

Isaac Griffin

I strongly dislike the environment of chick fil a, and my chicken was dry and salty

Chris Zaborowski

Salad was skimpy and the greens did not look fresh. Still need to call store and let them know.

Atmosphere: 4

Food: 3

Service: 5

Nicole Williams

Great service. X took his time and made sure our order was right.

Atmosphere: 5

Food: 5

Service: 5

alessondra wells

Not sure what’s happening with this locations but they have literally gone down the drain. My order is never right anymore
And it used to always be right. After this morning I got a sliver of sausage in the bowl when it usually comes as a party cut into strips but no I got egg cheese and hash browns and then my yogurt parfait was supposed to come with cookie crumbs they gave me plain yogurt and salsa.
Looks like I won’t be eating here anymore

Atmosphere: 1

Food: 1

Service: 1

Day_Tyme 911

The service was outstanding. I ordered 8 nuggets. They gave me 3 chicken stripes...no biggie. The problem was they were cold...like really cold. Cold to the touch. I really wanted my $ back but didn't have the time to turn around and got back

Atmosphere: 5

Food: 1

Service: 5

Spiritjoe (Spiritjoe)

I wish stop using seed-oils

Atmosphere: 4

Food: 4

Service: 5

Zak Ariya

I give 4 because my food wasn't hot enough

Atmosphere: 5

Food: 4

Service: 5

Robert Sparrow

I am giving this store a 4 star rating because they did a good job on my order. Unfortunately, I cannot give a 5 due to the coating that is put on the waffle fries now.

Honestly, they have ruined an iconic product.

The thing that made them great was the authentic potato flavor that is now covered up with pea starch. They did NOT need to be crispy.

Nearly all fast food chains have now coated their fries with vegetable starch of one kind or another and the simple reason is this: longer shelf life and lower food cost waste.

Don't let them tell you any differently.

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Julia Evelsizer

Good food good service

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries

Jack Davis

Whats the point of ordering and paying for a large fry when you get served less than a medium

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Fingers

Tony Begley

Best drive thru experience of any Fast Food chain!

Atmosphere: 5

Food: 5

Service: 5

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