Chick-fil-A

5001 Shelbyville Rd, Louisville
(502) 894-8092

Recent Reviews

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Sherry sullivan

I have always came here because of fast service not anymore I am usually having to wait longer and longer and today cars were parked they told me 1.5 minutes I am now over 5 and no one in sight. I come here because I work a very busy schedule and can’t wait in long lines for long very disappointing. Then the worker just took my food to the wrong car and instead of coming around banged on my passenger window. Terrible service

Atmosphere: 1

Food: 5

Service: 1

Anne Marshall

Great service, great good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken

Dawn Boyer

This is one of the best Chick-fil-A experiences I’ve had in a while! There are Chick-fil-A restaurants everywhere and they are pretty consistent but this store is a cut above. The food taste was excellent. The waffle fries actually had taste. The chicken was seasoned and cooked perfectly. The employees had it down pat! This one is worth the extra mile drive if you’ve not been thrilled with them lately.

Atmosphere: 5

Food: 5

Service: 5

Karl

All the staff go above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Tonya

My spicy chicken deluxe combo was not fresh.

Bernard Ivory

Excellent Service And Prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cobb Salad, Grilled Chicken Sandwich

Patrice B

Fast good food

Atmosphere: 4

Food: 4

Service: 4

Aziel Aramis Mosqueda Chacon

This place is very good, it has excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Mimi C

Good chicken, good servers.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Fingers, Sauce, French Fries

Caleb Parnell

Great people, quick service, good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Spicy Chicken Sandwich, Cobb Salad, Grilled Chicken Sandwich, Grilled Nuggets, Chicken Fingers, Chick-Fil-A Sauce, Nuggets, Grilled Chicken, Sauce, Hash Browns, French Fries

Troi Simms

Dietary restrictions: Lots of gluten free options.

Kid-friendliness: They have kid placemats and highchairs are very clean.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Sauce, French Fries

Olivia Wang

SUPERB SERVICE!! Brandon (manager, I believe) is a top tier guy! He truly understands great service and making it right. Y’all know the other brands don’t know anything about that lol.

I mentioned that my breakfast seemed a little light on the amount of contents (breakfast bowl). I let him know if thats standard, no big deal, I’ll still eat it. He politely said absolutely not, we’ll take care of that for you…and promptly got me a new VERY FULL breakfast bowl for free. He went above and beyond and did it with kindness and care! Love that - much appreciated! Keep that going! 🙂☺️

Atmosphere: 5

Food: 5

Service: 5

Brian Clark

Order ahead through the app and arrived at the location 20 minutes before the breakfast cut off time, ended up waiting in their drive thru for 25 minutes before I got to the check in guys only to be informed my order was canceled because it was past 10:30. So my two questions, what is the point of ordering a head on the app if it doesn't matter? And why do the customers have to suffer because you can't get a handle of your drive-thru line? Not to mention I lost my rewards because the order got canceled by them.

Atmosphere: 2

Food: 1

Service: 5

Jennifer Holman

This was the friendliest Chik-fil-A I’ve ever been to and they are ALL friendly! ?

Atmosphere: 5

Food: 5

Service: 5

Nathan Cole

Nice people here

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