Chick-fil-A
5000 Shelbyville Rd Ste 1630, Louisville
(502) 259-9484
Recent Reviews
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What happened to the
Polite servers who would say my pleasure to wait on you? Seems like they were replaced with people who
don't care and feel like they are doing you a favor to wait on you.Food that is like warm - poor service
Atmosphere: 3
Food: 2
Service: 2
My husband and I love Chick-fil-A like most people, but this is consistently the worst one we’ve ever been to. I order a chicken wrap on the way to friends house not too long ago and when I got there I unrolled it to find absolutely no chicken in it. Only lettuce and cheese? I don’t even know how that happened. Had it not been so late at night I would’ve gladly gone back to show them and get our money back. In addition to this their fries taste very weird here. They are extremely dry and no salt. Chicken is also weirdly dry and cold. I much prefer the Chick-fil-A near Costco or the one in front of Home Depot.
Food: 1
I ordered my food through the app and it showed it was ready. Since they were busy I went through the line and informed the employee that my mobile order was ready. She had informed me to wait under the sign, which I Understand. But this location is terrible at calling mobile orders so I stood there for 15 minutes waiting for my food. And I work in the mall so I order through the app to not waist break time, by the time I got my food it was cold. If I could rate this place without a star I would. I don’t recommend ordering through the app here. I’ve always had a terrible service by ordering through the app.
Atmosphere: 1
Food: 2
Service: 1
Chicken on chicken sandwich was so thin. I've never ate the chicken deluxe meal and still been hungry after. Th sandwich was mostly bread. Won't be back.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich
Excellent I like
Atmosphere: 5
Food: 5
Service: 5
Amazing service. Great people and food.
Atmosphere: 5
Food: 5
Service: 5
Amazing service. Girlfriend and I couldn't decide between a chocolate or Carmel shake. The kind worker John went ahead and made us both after we ordered a chocolate.Hell of a high touch. Thank you John! Very kind of you!
Atmosphere: 5
Food: 5
Service: 5
Under cooked nuggets. Ask to cook longer said no longer can do that.. so it's ok to eat undercooked chicken... not acceptable chick -fil-
Food: 1
The workers are so incredibly nice and quick. I was checked out by one of the supervisors. I'm really impressed!! Best chicfila experience.Thanks Bruce.
Atmosphere: 5
Food: 5
Service: 5
The service from the staff is great. Unless my taste buds are off.... I don't understand why people like the food....
Food: 1
Service: 5
Restaurantji Recommends
Good place to eat at the mall
Atmosphere: 4
Food: 4
Service: 4
They never disappoint me..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
From gud!
No complaints. Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: My daughter loves the play area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
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