Chick-fil-A

2350 Shane Dr, Louisville
(502) 491-7707

Recent Reviews

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Robert Dattilo

1st time, last time.
Waited 20 minutes in car line before placing my order. 15 more minutes Waited to get to the window. The person in front had 6 bag order. I would expect a courtesy of going inside. My order was dumped in the bag, and my food was warm at best. The chicken was hard, maybe under the heat lamp too long.

Atmosphere: 1

Service: 1

Nobody Nowhere

Chicken slightly on the pink side, but not enough to make me not wanna eat it. Rest of the food was great. Staff was awesome as usual.

Atmosphere: 5

Food: 4

Service: 5

Ms. Ti

The food is not very fresh .

Atmosphere: 5

Food: 2

Service: 5

Clarence

They forgot my 2 medium fries and my large lemonade. Everything else was perfect.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Spicy Chicken Sandwich, Waffle Fries

Mimi Andme

As always, the food is delicious hot and great quality. The process is smooth from beginning to end. Their model should be adopted by other fast food companies.!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich, Waffle Fries, Chick-Fil-A Waffle Potato Fries

Yadira Andrade

Very good service and attention

Atmosphere: 5

Food: 5

Service: 5

The Others

Went through drive thru, A new guy taking orders from cars was taking a long time to get the orders logged in and accept payment, the other line was moving 5 cars to the other lines 1-2 car's, finally the manager came out to see what the hold up was, I then pulled up to the new guy taking orders and as I told him the order I could tell he was having trouble remembering what I just said, I had to repeat myself about four times, I guess he was nervous, it's understandable. Food was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

IZ_Gaming H

Landon Wheatley should get a raise

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Biscuit with Egg Whites, Grilled Nuggets, French Fries, Grilled Chicken Sandwich, Grilled Chicken Sandwich Meal, Chick-Fil-A Grilled Chicken Club Sandwich, Sausage Egg & Cheese Muffin, Chick-Fil-A Waffle Potato Fries, Spicy Southwest Salad

Ligia Monroy

Excellent service!! Very good attention

Lee lee Jenkins

Everytime I’ve come to this location and it’s been a mistake coming here. First of all they make u feel like u out of place getting a sandwich with no bun. Everytime I get the food I pay for it’s always wrong. I will not come back to this location I promise u

Atmosphere: 2

Food: 2

Service: 1

Thomas Higgins

Never a disappointing experience as with most fast food restaurants!! Example of what a McDonald's was in '70's and '80's. These young workers are receiving a priceless lifetime education on "Respect and Business Development! Quality/Service (5 🌟)

Atmosphere: 5

Food: 5

Service: 5

Kristen Comstock

The food upset my stomach really badly, and the family on panhandlers by the drive through was upsetting

Atmosphere: 1

Food: 1

Service: 2

Li Min

The food's good.

The table seats with cushions are like sitting on ant hills.

Atmosphere: 2

Food: 5

Service: 4

K Sand

Usually this location is pretty decent. This is the worst experience I’ve ever had here. Fries were old barely and salt. Chicken was either old or overcooked. I had to pry the pieces apart. Half way through I stopped eating as it was actually ruining my appetite.

Atmosphere: 3

Food: 1

Service: 3

Mitchell “Capt.Mitch” Davis

Place is just great, no matter how busy the food is always good and hot people are so pleasant. Wish other fast food chains would take training from them

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Cobb Salad

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