I’ve tried this place several times, genuinely hoping it would improve, but each visit has been more disappointing than the last. The food quality is inconsistent at best, and the service is consistently slow and inattentive. Even during slower hours, the the staff seems overwhelmed or just not wanting to help you.
Atmosphere: 3
Food: 2
Service: 1
Juan Rivas
What’s up with this location being randomly closed for no reason? This is like the 5th time this has happened. Love the food but damn not even a sign in the door?
Shalan Brockman (ShmrckMama)
The girl Aja working was absolutely a gem! I wasn't having the greatest morning when I came in. She instantly greeted as soon as I walked thru the door. She gave suggestions on what items were good, and I thoroughly enjoyed my Thai noodle bowl and Brussels sprouts!! Aja is a fantastic employee. If she isn't a manager, someone should promote her ASAP!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, New Korean Brussels Sprouts
Willis Evans
Understaffed. Which is completely understandable, as that can happen anywhere. However, when I requested a cancellation of the order. It was said the employees who were there didn't know how to complete that particular function. Appreciate the Door Dasher for hanging for 2 hours, which inevitably cost him income.
Service: 1
Britany Creekmore
Rude staff the first time I came I liked the food so I gave it another chance extremely rude staff again today walked out and didn’t even buy my food because of it will never be back
Timothy Huff
If you like healthy food Core Eatery has it.
Atmosphere: 5
Food: 5
Service: 5
Nick Krauter
Shoutout my boy Rocky!!! I didn't know what to get so I asked him to make me what he normally gets - alas the 'Rocky Bowl' was created. This thing is insanely good.
Food: 5
Miles Moskwa
Slow service, bad employees and small protein portions.
Used to be better, but obviously no leadership at this place
Atmosphere: 1
Food: 1
Service: 1
David Delnay
Food is good, but prices are extremely expensive for what you get. A small salad and tiny cup of tea was $19. There are cheaper options i will be picking next time.
Atmosphere: 3
Food: 3
Service: 3
Turk Savagewood
Staff were helpful and accommodating. Food was fresh and I liked their dressings. Interesting choices of beverages.
It's a little expensive, but it's worth it honestly. Good healthy fresh food and the service is always great!
Jason Rowe
No avenue for direct feedback so public review it is. Spent $30 for two meals with an additional $5 tip. Got the food home to find all the sauces missing and driving back 40 minute round trip didn't hold a lot of appeal. Service vibe there is indifferent, which explains the absence. Most of the meals have some unique sauce that makes them special, so without that might as well be some grocery store deli takeout.
Atmosphere: 3
Food: 2
Service: 1
Lee lee Jenkins
As a person that likes to go around and do reviews on different restaurants and try different restaurants, I’m here to say that this specific location of CoreLife I gave them 1⭐️. I got Brussels sprouts and potatoes and both of them are dry and when I asked if they had some fresh ones in the back, She just mixed it up in the pan and said it came out like 15 minutes ago. What I have a problem is having to ask for fresh food when it should be already there. I will not come back
Atmosphere: 3
Food: 1
Service: 4
Ike Mouser
This specific franchise location was purchased by new owners recently and has gone massively downhill. I have attached images of what portion sizes used to be like(image 1) and what they are like now with new owners(image 2).
You can see the steak going from freshly sliced and cooked to order (med rare) to now being precooked well done and reheated as needed. The steak was stored in a paper cup with lid meant for sides, then I watched the employee pop the top and throw on the grill to reheated it. This is a massive decrease in quality.
Also you can see the portions going from great to laughable.
Is this the new normal under Clarisa de Luna-Villaflor's leadership? I like to come here when I'm in Louisville but won't be coming anymore if this is the new normal.
Also the new employees didn't understand the meal I've always gotten which is steak with 2 sides, he said I had to get rice at first not knowing that this is a common meal.
At this point, it's false advertising to continue to advertise a fresh cut steak.
I need to know if this will be how it is going forward so that I don't have to waste my time coming here again or if things will go back to the way they used to be.
Atmosphere: 2
Food: 1
Service: 2
Paige PanCake
I came to corelife today and was very excited. I left disappointed. I only saw three workers and one was standing there watching as the line grew very quick. The two young men serving the food were trying their best. However, the young man serving me seemed stress and was giving attitude to several guests in front of me and myself. He was shaking his head and made me feel rushed. I told him my order and he didn’t seem to listen and continued to ask the same questions over and over and gave me attitude when he couldn’t hear me. When the lady in front of me asked a simple question regarding two bowls, he answered in a way that seemed insulting. I felt rushed and uncomfortable and forgot to order some of my toppings because I did not feel welcomed and wanted to get my food fast and leave. He also made some orders not wearing gloves and not washing his hands in between touching the bowls.
I’ve tried this place several times, genuinely hoping it would improve, but each visit has been more disappointing than the last. The food quality is inconsistent at best, and the service is consistently slow and inattentive. Even during slower hours, the the staff seems overwhelmed or just not wanting to help you.
Atmosphere: 3
Food: 2
Service: 1
What’s up with this location being randomly closed for no reason? This is like the 5th time this has happened. Love the food but damn not even a sign in the door?
The girl Aja working was absolutely a gem! I wasn't having the greatest morning when I came in. She instantly greeted as soon as I walked thru the door. She gave suggestions on what items were good, and I thoroughly enjoyed my Thai noodle bowl and Brussels sprouts!!
Aja is a fantastic employee. If she isn't a manager, someone should promote her ASAP!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, New Korean Brussels Sprouts
Understaffed. Which is completely understandable, as that can happen anywhere. However, when I requested a cancellation of the order. It was said the employees who were there didn't know how to complete that particular function. Appreciate the Door Dasher for hanging for 2 hours, which inevitably cost him income.
Service: 1
Rude staff the first time I came I liked the food so I gave it another chance extremely rude staff again today walked out and didn’t even buy my food because of it will never be back
If you like healthy food Core Eatery has it.
Atmosphere: 5
Food: 5
Service: 5
Shoutout my boy Rocky!!! I didn't know what to get so I asked him to make me what he normally gets - alas the 'Rocky Bowl' was created. This thing is insanely good.
Food: 5
Slow service, bad employees and small protein portions.
Used to be better, but obviously no leadership at this place
Atmosphere: 1
Food: 1
Service: 1
Food is good, but prices are extremely expensive for what you get. A small salad and tiny cup of tea was $19. There are cheaper options i will be picking next time.
Atmosphere: 3
Food: 3
Service: 3
Staff were helpful and accommodating. Food was fresh and I liked their dressings. Interesting choices of beverages.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
It's a little expensive, but it's worth it honestly. Good healthy fresh food and the service is always great!
No avenue for direct feedback so public review it is. Spent $30 for two meals with an additional $5 tip. Got the food home to find all the sauces missing and driving back 40 minute round trip didn't hold a lot of appeal. Service vibe there is indifferent, which explains the absence. Most of the meals have some unique sauce that makes them special, so without that might as well be some grocery store deli takeout.
Atmosphere: 3
Food: 2
Service: 1
As a person that likes to go around and do reviews on different restaurants and try different restaurants, I’m here to say that this specific location of CoreLife I gave them 1⭐️. I got Brussels sprouts and potatoes and both of them are dry and when I asked if they had some fresh ones in the back, She just mixed it up in the pan and said it came out like 15 minutes ago. What I have a problem is having to ask for fresh food when it should be already there. I will not come back
Atmosphere: 3
Food: 1
Service: 4
This specific franchise location was purchased by new owners recently and has gone massively downhill. I have attached images of what portion sizes used to be like(image 1) and what they are like now with new owners(image 2).
You can see the steak going from freshly sliced and cooked to order (med rare) to now being precooked well done and reheated as needed. The steak was stored in a paper cup with lid meant for sides, then I watched the employee pop the top and throw on the grill to reheated it. This is a massive decrease in quality.
Also you can see the portions going from great to laughable.
Is this the new normal under Clarisa de Luna-Villaflor's leadership? I like to come here when I'm in Louisville but won't be coming anymore if this is the new normal.
Also the new employees didn't understand the meal I've always gotten which is steak with 2 sides, he said I had to get rice at first not knowing that this is a common meal.
At this point, it's false advertising to continue to advertise a fresh cut steak.
I need to know if this will be how it is going forward so that I don't have to waste my time coming here again or if things will go back to the way they used to be.
Atmosphere: 2
Food: 1
Service: 2
I came to corelife today and was very excited. I left disappointed. I only saw three workers and one was standing there watching as the line grew very quick. The two young men serving the food were trying their best. However, the young man serving me seemed stress and was giving attitude to several guests in front of me and myself. He was shaking his head and made me feel rushed. I told him my order and he didn’t seem to listen and continued to ask the same questions over and over and gave me attitude when he couldn’t hear me. When the lady in front of me asked a simple question regarding two bowls, he answered in a way that seemed insulting. I felt rushed and uncomfortable and forgot to order some of my toppings because I did not feel welcomed and wanted to get my food fast and leave. He also made some orders not wearing gloves and not washing his hands in between touching the bowls.
Atmosphere: 2
Food: 3
Service: 2
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