Dairy Queen Grill & Chill

Worse chocolate malt I have ever had. It wasn't a malt, it was a shake pretending to be a malt.

Biscuits and gravy always on point.

Food: 5

Service: 5

Homeless encampment couldnt get in drive thru to order due to shopping carts and homeless. Oh well.

Atmosphere: 1

Food: 2

Service: 4

The employees here are always so nice!

Atmosphere: 4

Food: 4

Service: 5

If the food is 1 star... That brings the overall review down. Sad

Atmosphere: 2

Food: 1

Service: 2

I stopped by this Dairy Queen and had a good experience overall. The ice cream and treats were fresh and delicious, and the restaurant was clean and well-maintained. The staff were friendly and helpful, which made the visit enjoyable. The only downside was that the wait time was longer than expected, which slowed things down a bit. Other than that, everything else was very good and I would definitely come back to this location.

Atmosphere: 4

Food: 4

Service: 4

The chicken tenders were cold and so was my pretzel sticks. They looked and felt like they were soaked in cold butter. They were soggy and you could wipe the butter sauce off of them. The lady at the drive through was very friendly but the food was terrible.

Atmosphere: 3

Food: 1

Service: 3

Their $4 breakfast meals are delicious 😋 My favorite is their biscuits & gravy ❤️🔥

Atmosphere: 5

Food: 5

Service: 5

I was at the dairy Queen at 10:10 pm on August 31st visiting from California for an intown wedding and we stopped by this dairy Queen with a posted driveway closing of 10:30 p.m. when we drove by the lady inside wave your hands up in the air telling us that she was closed. Not sure if it's in the protocol to close 20 minutes before posted closing time. In that case change the closing time to 10pm

Been a very long time customer until today! I ordered a 6pc chicken box, I was asked if I wanted any sauces, yes 1 ranch 1 honey mustard. so I drive 30 min home just to find out no gravy....so I called dairy Queen ..I was told because I paid for the 2 sauces i don't get the gravy..Do what? Gravy has always been with a chicken box! I was never told it one or the other. So for $13 I got 6 chicken tenders, 10 fries maybe and they were cold. I got to pay 94cents per sauce x2 and refused gravy. Really? Dairy Queen how petty can you get? Why? What difference does it make if I want it all..I paid for it. Your employees could use a refresher course in how to talk to customers. Ridiculous! I am so done with Dairy Queen.

Employees here are usually good, but this morning I don't think they know if they were coming or going. Drive thru was backed up, in store was slow 🐌 as snails.

Atmosphere: 4

Food: 4

Service: 2

The fries were cold and disgusting.

We went to purchase an Oreo blizzard. Waited a long time in the drive thru. The manager was very rude to customers & her employees.

Atmosphere: 1

Food: 5

Service: 1

Not even a year ago I gave this place a five-star review. I better never get the kind of service I got today. Retrain all your employees on customer service or fire them all and start over. Terrible!

Atmosphere: 3

Food: 3

Service: 1

If you want to enjoy Dairy Queen’s delicious food without having a frustrating experience, I strongly recommend avoiding this location after 5:00 PM. Although the store is technically still open, the staff behaves as if it were already closed. This is the second time I’ve encountered the exact same issue.

I went through the drive-thru and was told that they were only serving ice cream cones — the simplest item on the menu. I initially thought it might be a one-time situation, but I went back again recently, hoping to place a full order, and the same thing happened: cones only. At this point, it’s clear this is not a coincidence but rather a lack of willingness to work and serve customers properly.

It’s deeply disappointing to see such disregard for customer service. It feels like the staff simply doesn’t care whether customers leave satisfied or not. I hope this message doesn’t become just another complaint that gets ignored, because I’m certain many other customers have experienced the same frustration and inefficiency from this team.

Please take action. Service quality is just as important as the food you offer.

Atmosphere: 1

Food: 1

Service: 1