Dairy Queen Grill & Chill
4811 Norton Healthcare Blvd, Louisville
(502) 339-7779
Recent Reviews
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Sold me rotten banana in my banana split and new it was bad
Atmosphere: 1
Food: 1
Service: 1
Gave me the wrong blizzard. Wasn't even close to what I ordered.
Atmosphere: 2
Food: 1
Service: 1
We stopped in for Blizzards. After waiting a few minutes for our Blizzards, we were told that they didn’t have any strawberry ice cream. We had to completely change our order. Disappointing
Atmosphere: 4
Food: 4
Service: 4
went thru the drive thru and only 2 people were working. and they deserve a raise, it took a little while, but food was hot and service was great
Food: 5
Service: 5
Longest drive thru wait ever for quote fast food here now no urgency at all
They already know what I get so they usually almost always have it ready all I gotta do is pay lol
Atmosphere: 5
Food: 5
Service: 5
Absolutely the slowest fast food restaurant I have ever been to 3 people in the drive through and we sat there for 30 minutes parking lot had 4cars so it's not like they are busy
Atmosphere: 1
Food: 3
Service: 1
Ordered the pancake breakfast. Got home. Wrong order. Went back to correct it. Got home . Same wrong order again. I gave up
Atmosphere: 1
Food: 1
Service: 1
Service is always terrible
Atmosphere: 1
Service: 1
Cleanest dairy queen I’ve ever been inside of, in my life. The general manager that was there today around 4:30pm was incredibly friendly and his blizzard recommendation was very yummy! Food was hot, ice-cream was cold, couldn’t ask for better service today! :) Also adding that this was the first time I had seen a “boot scraper” outside of a fast food restaurant, how considerate!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ruined national ice cream day for us absolutely horrible waited 38 min for our blizzards and food at one point my 2 yr old cried to the man at counter asking if she can please have her chicken tenders. He just handed me a random order and said here im sorry its messed up back there. It was absurd the manager is a large Caucasian woman with colorful hair rude and agitated wasn't helping wasn't putting out fires just not caring spent 39 dollars I WILL NEVER COME TO THIS DAIRY QUEEN AGAIN. The cook a Caucasian male with long blonde hair was swearing so loud about other employees messing up i had to cover my kids ears....Im a business owner and a store manager im in shock still... Avoid this place at all cost...
Atmosphere: 1
Food: 1
Service: 1
Extremely under staffed and unorganized. Don’t expect your order on time or fresh. 30 mins + past pick up time for a mobile order. With only 3 people running the entire restaurant there is also no time for cleaning.
Atmosphere: 1
Food: 1
Service: 2
Quite nice. We were the only patrons inside - it was very stormy - we had a very tasty desserts, and staff were cordial.
Atmosphere: 4
Food: 5
Service: 5
I love a DQ ice cream treat on a Friday night after dinner, but the 30 min drive thru wait is testing my resolve! Workers are super friendly, they just need more help!
Atmosphere: 2
Food: 5
Service: 2
Slow and unorganized.
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