Derby City Pizza Co. Express

Service was amazing and the pizza was ??????? love this place and I recommend it if u want a flavorful pizza. First time ever trying this place and their pizza was exactly how I imagined to be very tasty and delicious. The crust is made to perfection. For a great pie this should be on ur list of try outs if ur ever in the Clifton area off Brownsboro Road in Louisville, Ky.

Parking: Very convenient and right next to the pizza shop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Cheese Pizza

Wish they had dine in

Atmosphere: 1

Food: 5

Service: 5

I order the lasagna. Got home which is one block from the restaurant. My lasagna was nasty and old. The noodles were dark and when I tried to get a bite with the fork the whole lasagna came up with the fork. Disgusting ?

Atmosphere: 2

Food: 1

Service: 1

I ordered pizza and paid for it online, before going grocery shopping. I did my shopping and went to pick up my pizza and the girls said it would be ready in a couple of minutes. There are about three door dash drivers waiting and it appeared that they had given away the wrong pizzas. She told me it would take 15 minutes to have mine remade. I told her I couldn't wait because I had groceries in the car. I said I'll just take a refund and she replied. There's no manager working and she cannot give me a refund. It escalated a little bit. I was irritated that I was leaving without food or a refund. I called the store the next day and spoke with the kitchen manager AJ. He was a pleasure to deal with and that's why I gave two stars. I emailed corporate and they did process a refund. They did not call me, no apologies. It's not a big deal, but not great customer service. The pizza is good! I've eaten it many times as I live around the corner.

Service: 1

Great pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Individual Pizza, Pepperoni & Cheese Pizza

I came here for the 2023 Pizza Week special and it was delicious! In fact, I can say that it was my absolute favorite of the week. The thin crust pizza was cracker-thin and crispy, just how I like it. Kayla gave me a warm welcome when I stepped inside and AJ cooked the pizza to perfection!I scored them a 3 on atmosphere because the Brownsboro Road location is take out only, no facilities for dine-in.

Parking: Free parking spaces are available on the side of the building.

Atmosphere: 3

Food: 5

Service: 5

I ordered pizza and paid for it online, before going grocery shopping. I did my shopping and went to pick up my pizza and the girls said it would be ready in a couple of minutes. There are about three door dash drivers waiting and it appeared that they had given away the wrong pizzas. She told me it would take 15 minutes to have mine remade. I told her I couldn't wait because I had groceries in the car. I said I'll just take a refund and she replied. There's no manager working and she cannot give me a refund. It escalated a little bit. I was irritated that I was leaving without food or a refund. I called the store the next day and spoke with the kitchen manager AJ. He was a pleasure to deal with and that's why I gave two stars. I emailed corporate and they did process a refund. They did not call me, no apologies. It's not a big deal, but not great customer service. The pizza is good! I've eaten it many times as I live around the corner.

Service: 1

Just because it's a 5 star at all 8 locations

Atmosphere: 5

Food: 5

Service: 5

Had to wait for a little longer then last time! But made-up with the service with a whole Italian sandwich ? not half,at lunch special price! Thank guys for the great service! Will be back soon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Food is ok, but they take no responsibilities for the poor service of their 3rs party company that they hire to deliver. I would rather eat little ceasars than deal with this poor service. To the reply on this message, guy told me that me not getting my food was not his problem. Also, it's not discrimination, if they are unable to complete the job at hand, its called not qualified. Maybe some education would do this business owner some good!

Atmosphere: 1

Food: 1

Service: 1

Never recieved my delivery. Tried calling the store but no one answers. I'll just have to dispute it with my cc company. Wint be wasting my time or money again with these jokers.

Atmosphere: 1

Food: 1

Service: 1

Obviously frozen pizza bases. Slightly disappointing

Excellent service and customer relations

Atmosphere: 5

Food: 5

Service: 5

Could use a music and better lighting....

Atmosphere: 3

Food: 5

Service: 5

Amazing pizza.