Dunkin'
5201 Preston Hwy, Louisville
(502) 890-5007
Recent Reviews
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Two bites is two too many....these are pre-packaged, clearly not stored properly...never again Dunkin...
Food: 1
Workers have no communication skills to help customers. Hives wrong orders. ENGLISH
Love this dunkin. They always do it right.
Atmosphere: 5
Food: 5
Service: 5
Was unable to order anything. The drive-through worker kept speaking too fast with a very heavy accent, unable to understand it all even when asking to repeat questions. Was going to go in to order, but they do not seem to have a dine-in area so we just left without getting anything.
This is my favorite Dunkin to go to. I live off Dixie and I STILL come to this one when I want Dunkin. The customer service is great, coffee and other drinks are great too! I haven’t had a bad experience here yet.
Rude ass employees , lied about the code deals they have , just yelled at me and gave attitude , snobby ass employees with no respect
Atmosphere: 1
Food: 2
Service: 1
They can't get your order right the first, second, third or 25th time.
Order glazed and get chocolate.
Order a large coffee and get a medium.
Ask for oat? You'll get regular dairy.
If you like wasting money hit them up.
Atmosphere: 2
Food: 1
Service: 3
I was coming here a lot and loved the lady and her husband that work there they where always kind and we had a great relationship the drinks were always made right but since she has not been there the service sucks the drinks suck the only time we have good service is when her husband comes to the window I hope she gets back real soon because I'm really thinking about not going anymore
Atmosphere: 2
Food: 2
Service: 2
10/14/2024. Worst dunkin donuts ever !!!!!
I made an mobile order so I could enjoy the 14 days free drinks. The cashier did not want to give it to me , and He did not want to read the rewards instructions. It is just a bunch of dsrespectful people who work there.
Atmosphere: 1
Food: 3
Service: 1
The person who ran the drive through didn’t even speak English, and when I got my pumpkin spice latte, it just tasted like pumpkin milk. No coffee to it. We had to repeat our order at least 10 times. It was a complete waste of money. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They can't get your order right the first, second, third or 25th time.
Order glazed and get chocolate.
Order a large coffee and get a medium.
Ask for oat? You'll get regular dairy.
If you like wasting money hit them up.
Food is absolutely distasteful
good service though
Atmosphere: 5
Food: 1
Service: 5
Extremely rude and inappropriate.
Atmosphere: 1
Service: 1
ANTS! ANTS IN MY
DONUTS!! DISGUSTING! LEARN TO CLEAN YOUR RESTAURANT! Stop leaving sugar around and put your food up properly! Just lets you know things are NOT stored properly!
I love hot machiato and cruisants
Atmosphere: 3
Food: 5
Service: 4
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