Eat A Pita
100 Daventry Ln, Louisville
(502) 709-5696
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bummed out. This was my favorite place to go when I lived here. I have only been gone 8 months. I only had one night in town and I chose to eat here because I missed it so much.
The female employee I had never seen before in my past trips, ignored me at first pretending I didn't exist, though I was trying to get food like any normal human who comes into a restaurant and I was being polite and trying to be friendly while trying to ask her about the food. then when she answered me she kept moving her mouth but not speaking.
I kept telling her she wasn't speaking and could she speak to where I could hear her but she kept moving her lips but not actually saying words. Then she prepared a to go order or something and purposely took as much time as possible, slowly placing everything to make people wait. My fries were cooking at this time and they kept beeping repeatedly but she didn't pull them out of the fryer. The beeping went on and on, while she ignored it. When she finally pulled them out she went back to slowly making the to go order. The other entre item I ordered was missing an ingredient, but when I tried to tell her she just moved her mouth silently again in response, so I had to give up and not get the food correct. Never did get the ingredient that was missing. When I finally got my fries they were badly over cooked and rock hard.
Went in happy and in a good mood, left extremely frustrated.
It made me wonder if she was completely deaf so in that case I would give some understanding and compassion, but if that was the case, the other employee next to her should have pulled the fries out instead of letting them cook rock hard, or answered me instead of watching me try over and over to communicate and leaving with my food wrong. Also, she saw me trying to get her attention when she was ignoring me at first, so that wouldn't be explained by her being deaf, as she looked right at me.
Atmosphere: 1
Food: 1
Service: 1
Fresh food ,delicious
Atmosphere: 5
Food: 5
Service: 5
Good fast food that is healthy. Large portions.
Atmosphere: 4
Food: 5
Service: 4
Loved the Greek salad. Greens very fresh and crisp. Got it with chicken. Chicken was nicely grilled.
Atmosphere: 4
Food: 4
Service: 4
Not a great experience. The food was …not awful, but not great. It was the very long wait with no sense of urgency from the people working that really ruined it for me. My food may have been better when it was still warm, but it sat at the end of the oven for 15 minutes before they finished making my order. It was literally cold when I finally got it.
Atmosphere: 2
Food: 3
Service: 2
Love this place!!!! 10 out of 10!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pita
Younger employees hiding in the back. Took 10 minutes for someone to come out.
Atmosphere: 1
Food: 1
Service: 1
Fantastic experience!! Food is fresh and delicious, staff is so kind and helpful. Very clean restaurant and bathrooms. So glad i came with my kids! Everyone is so happy!!!!
Atmosphere: 5
Food: 5
Service: 5
***in response to the owner***
I reiterate, you cannot work in the food industry if you do not know what the words “allergy” or “gluten” mean. There is a difference between saying no pita, and having an allergy to gluten. Gluten can be cross contaminated and needs to be handled with care. Telling someone “no bread” is not sufficient handling for allergies. It’s horrifying the owner of a restaurant doesn’t know this either. This can cause serious harm.
I told the employee several times, I have a gluten allergy, and he said he understood. I had to ask him to change his gloves, and after making my meal, he put a pita on top of it. I told him I can’t have gluten because I’m allergic for the tenth time, and he asks me after everything, “what’s allergy mean? What’s gluten?”
You CANNOT work in the food industry and not know what the word allergy means.
Service: 1
Love the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Pita
Restaurantji Recommends
Food is good, be careful the garlic sauce is face melting.
Atmosphere: 4
Food: 5
Service: 4
Son and l ate at the location on Shelbyville Rd/Daventry Ln, food was good and environment was clean however, the service was terrible. The young lady behind the counter was extremely unfriendly, rude and has no business dealing with the public! We won't eat there again because of her!
Awesome!
Gyros as pita, big and tasty.
This was our first time here which came with a lot of questions. We were served by the owner and he was very patient while explaining the dishes. Food was great and the serving sizes on the smalls were larger than expected.
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