Fazoli's

9433 Viking Ctr Dr, Hurstbourne
(502) 423-1777

Recent Reviews

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Young One

Fazoli’s never disappoints! The food is always fresh, flavorful, and served hot. The breadsticks alone are worth the visit—soft, buttery, and endless! The staff Lyssa, Sabrina and Beonco are friendly, quick, and makes you feel welcome every time. The restaurant is clean and well-kept, which adds to the enjoyable dining experience. Whether dining in or grabbing something to go, Fazoli’s delivers great Italian comfort food at an affordable price. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Heather Swincher

Erica, was the most wonderful Fazoli's employee I've ever had the pleasure of meeting! She was kind, friendly and accommodating. Any restaurant experience for me begins with customer service, and she's top notch! I didn't catch the name of the young man who served us our food, but he was also very kind and professional. The food was delicious and they both continued to check on us and other customers and truly cared about our dining experience. Thank you for your excellent service!!!!!

Atmosphere: 5

Food: 5

Service: 5

Sky Lane

Daily specials. Nice simple food.

Had the spaghetti marinara and a salad with breadsticks and a drink.

Another got a chicken fettuccine ravioli with a salad.

I did have a question about the loss of a diet drink on the Pepsi machine. It seemed to say that it would be back in the year 2029 ??

Atmosphere: 3

Food: 4

Service: 5

Oceanix217

The employee named Alyssa J gave us amazing service and was constantly checking on us. She helped an old gentleman get situated and brought him everything he needed when he didn’t even request it. I can tell she goes above and beyond and is a very hard worker.

Atmosphere: 5

Food: 5

Service: 5

Kenny Hinton

Food hot
Came to table quickly.

Atmosphere: 5

Food: 5

Service: 5

Leslie Camp

Food was better than expected for fast food Italian food. Unlimited garlic breadsticks! Sabrina was very nice and welcoming. Quiet yet kid friendly with a cute little kids corner with coloring sheets and books. Fair pricing for what it was.

Atmosphere: 4

Food: 4

Service: 5

eloise camp

Coloring was epic! Food was better than expected. Service was great!

Atmosphere: 5

Food: 4

Service: 5

Silas Camp

This was a great experience. Food was as expected from a fast food Italian joint. Service was great. Sabrina was exceptionally nice. Overall great store, highly recommend if you are looking for quick and easy Italian.

Atmosphere: 5

Food: 5

Service: 5

Top Shelf Industries

They closed early and wouldn’t answer the phone.

Atmosphere: 1

Food: 1

Service: 1

Matthew Ray Sr

Absolutely the best service I’ve ever received at any fazolis!!!! I’ve never tipped at a fast food place but the amazing cashier on Sunday was very deserving, so thank you!

Atmosphere: 5

Food: 5

Service: 5

Norahnson Jr. Johnson

Received wrong order when I first picked up. Called the restaurant when I reached home and they didn’t attend the call.
Next day I decided to do a takeout again but here we go, not enough sauce on my pasta, and completely missed the cheese. The staff was enjoying laughing behind the counter and I am sure they did this intentionally to my (and many other’s) food. Last few visits have been so messed up. I might never come back to Fazoli’s for the experience they are offering these days.
How can you eat a boiled bowl of pasta with 2 spoons of sauce and they charged you more than $13 for it.

Atmosphere: 1

Food: 1

Service: 1

Queen Sam

I enjoy it here very much! Anytime I come here, it's always an experience to remember!

Atmosphere: 5

Food: 5

Service: 5

Regenia Betts

Very friendly service and the atmosphere was calm. People around were friendly while eating.

Atmosphere: 5

Food: 5

Service: 5

Kymber T

Met family for a surprise 80th birthday for my Dad. Just 4 of us and the employees fussed over us from the time I walked in with balloons. They could not have been nicer or more accommodating. Cheers to the employees and managers.

Atmosphere: 5

Food: 5

Service: 5

Jessica Rashid-Begley

I was taken back by the great customer service. Every employee seemed genuinely happy to be there. They were so polite and checked on us multiple times, which I didn’t know fast food places even did that. They really go above and beyond what’s expected. The food was delicious, quick, and affordable. We tried the new garlic chicken ravioli, I would definitely recommend it.

Atmosphere: 5

Food: 5

Service: 5

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