Heine Brothers Coffee - Shelbyville Road in St. Matthews

They will not redeem your rewards points!! When you asked for help your told they can’t do nothing go the website that does not exist! Over 1900 in rewards points! That’s how much money I have wasted at Heine brothers! You lost my business! I’ll go back to starlight! Thank you for your crappy customer service

Great local coffee place, nice environment very good coffee variety, great taste, good location. Good prices, have drive through, their sandwiches are limited

Atmosphere: 5

Food: 4

Service: 5

i never write these posts but i had to shout out Russell and Simra/Samra (unsure of the spelling). They work at the Fern Creek location and really helped turn my bad day around today!! they went out of their way to make sure that i was okay and even gave me a free drink when they didn’t need to. this location is so far out of the way for me but because of their service and warm personalities i will be back!! please somebody make sure they see this

coffee was just barely drinkable after making it extra sweet.

Atmosphere: 2

Food: 1

Service: 3

The workers here are always very friendly and the atmosphere is a great place to study. The layout is beautiful and open and I’ve always enjoyed studying here whenever I‘m around.

Atmosphere: 5

Food: 5

Service: 5

The Meil is fantastic!

Atmosphere: 4

Food: 5

Service: 5

Fantastic coffee, breakfast food, and service. Will definitely be coming through here again.

Atmosphere: 5

Food: 5

Service: 5

My husband and I just moved to St. Matthews and we LOVE the vibe at Heine Bros. I always get lattes and they never disappoint!

Atmosphere: 5

Food: 5

Service: 5

Delicious coffee, friendly baristas, nice vibes! The tumbled espresso drinks are the best, I especially like the midnight mocha and the beekeeper

Atmosphere: 5

Food: 5

Service: 5

Coffee is always good. The Gluten Free Chocolate/PB brownie is out of this world!

Atmosphere: 4

Food: 4

Service: 4

Great spot for coffee and conversation. Nice selection of baked goods and sandwiches.

Atmosphere: 4

Food: 4

Service: 4

Great coffee every time. Also updated good options.

Atmosphere: 5

Food: 5

Service: 5

I've traveled the world and even owned a coffee importing business and tbh there's no better quality of coffee out there than this one. The staff here are the friendliest, the vibes inside this specific location are impeccable, and the prices are great. You've got to try if you are a visitor from out of state, or if you're local you'll get hooked. The staff here actually seem like they love their jobs and are happy to be there, they are very accomodating as well. I've been here many times for months and I've never received a bad attitude or negative energy from any of the staff. Other locations are good as well, but this one beats them by far. They are also very efficient with making the drinks so I don't know why people are complaining on here about that.

Atmosphere: 5

Food: 5

Service: 5

I love the Highlands location. And the one near Poplar Level. But the staff at St. Matthews/Chenoweth is RUDE! Will not be back.

I have become a regular of the Bardstown Road location in Louisville. The coffee and the food is always consistently good but It is the constant, great customer service that keeps bringing me back. I wish I could send this with all of the staff names that treat me so great but unfortunately, I do not know all of their names. Jess is one that truly stands out. Even if she is not working the window, if she hears my order over the speaker she makes it a point to say, hey. It is obvious that she is sincere about making sure the customers have a great experience.