Heitzman Traditional Bakery And Deli

9426 Shelbyville Rd, Louisville
(502) 426-7736

Recent Reviews

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Stephanie Kapsalakis

Thank you for the beautiful and delicious wedding cake! We ordered one smaller wedding cake and 2 large sheet cakes. It was perfect for our guests. Highly recommend going in for a tasting and booking with Heitzman’s for your wedding or other event!

Stephanie Routh Kapsalakis

Thank you for the beautiful and delicious wedding cake! We ordered one smaller wedding cake and 2 large sheet cakes. It was perfect for our guests. Highly recommend going in for a tasting and booking with Heitzman’s for your wedding or other event!

Cecily Kennerly

The cake that me and my sister gor for her 25th birthday anx let me just say IT WAS ABSOLUTELY STALE and it was the qorst cake ive ever eaten

Cheyenne Hill

I got a chocolate cake and it was very dry. None of my family wanted any of it.

Atmosphere: 3

Food: 2

Service: 3

Alisha Heady

Came in & ordered a Lox cream cheese toasted bagel w/onion & tomato. It was rotten & when the worker opened the bag she said she smelled it too. Since my appetite was ruined & I was afraid to order anything else, I asked for my money back.

I was then told, well that’s the Lox, it’s fresh seafood, it’s gonna have a weird smell.

Umm what!!?? I have eaten Lox at many places & it doesn’t STINK. Fresh seafood doesn’t STINK, smelly fishy & smelling ROTTEN are totally different things. Bottom line, I almost threw up in the parking lot & can still smell it on my hands.

I was refunded the money to my card, well, they said it will take 24hrs, but that’s not even the issue.
The seafood comment was absolutely ridiculous. That’s not how it works, I was made ILL & nauseated from food YOU made & served me.
You should apologize for the bad experience & try to make it right. Not gaslight the person that just took a bite of ROTTEN FISH CREAM CHEESE. I was still super polite about the whole situation even I probably should not have been after the comments made. Poor customer service.

Atmosphere: 1

Food: 1

Service: 1

Chase Jourdan

I recently tried Mexican wedding cookies, and I have to say, they are absolutely delightful! These little treats are the perfect balance of buttery, crumbly texture with just the right amount of sweetness. The delicate dusting of powdered sugar adds a lovely finishing touch, and the nutty flavor from the chopped pecans or walnuts makes each bite even more indulgent.
What I love most is how light and melt-in-your-mouth they are—perfect for any occasion, from casual snacks to special celebrations. Whether you’re familiar with them or trying them for the first time, Mexican wedding cookies are a guaranteed hit. Definitely recommend giving them a try if you haven’t yet!

Atmosphere: 5

Food: 5

Service: 5

Ben Fitzpatrick

Worth a visit. The breakfast burrito weighs in at around 6.4 tons, and is filled with delicious hashbrowns and cheese. If you are very lucky, as I was, you can get it filled with both corned beef and pastrami, and thereby transcend this base reality.

Atmosphere: 5

Food: 5

Service: 5

Sandra Britton

The SMELL IS SO INVITING! Brings back Memories of my childhood! GO GO GO LIGHTNING FAST TO HEITZMANS BAKERY FOR ALL YOUR HOLIDAY BAKED GOODS!!!

Atmosphere: 5

Food: 5

Service: 5

Amy T-H

Delicious food and a great selection of treats!

Atmosphere: 5

Food: 5

Service: 5

Ashley Webb

The old lady's running the front counter are very rude & miserable ! If you don't like your job then u need to find another one ! 100 percent Do not recommend ... first off my boyfriend was door dashing picking up an order from this place and the first thing they say when he walks in is "we don't have free samples" like no hey how are you doing none of that just straight said we don't have free samples .. then he said he was picking up a door dash and they said ok well the line starts back there and pointed to the line where no one was even on line ! The order wasn't done when he got there & he had to wait like 15 mins after they old lady's running the front counter was already super rude to him then the order got done and they called his name and he didn't hear them and they was super rude to him again ! VERY UNPROFESIONAL & on top of all that he even bought cookies for himself after they were very rude to him & they wasn't even worth the money he spent they wasn't good at all ! My point of this review is TREAT PEOPLE NICE! Respect people the way u wanna be respected the world would be a much better place !

Recommended dishes: Chocolate Chip Cookies Individually Wrapped

lisa smith

I went in tow sample Christmas cookies to buy for any upcoming event. I tried 3 types. They were good but not great for the $7.00 and change price tag. I tried a sugar cookie,thumbprint and day old decorative Christmas cookie.

Atmosphere: 5

Food: 3

Service: 5

Jenae Nibbs

Being our wedding day, the guy was supposed to come at 3pm and didn’t get there until 5:15pm. The wedding started at 5pm. Did the cake test here and it was fabulous but the cake we received and service from the delivery driver was HIGHLY UNACCEPTABLE. Being from out of town and trusting my wife with picking this place because of childhood, I was disappointed. I’d rather go to Sam’s, a personal opinion. Hopefully you all have a better experience.

In response, no one contacted us and he stopped answering from my number (which was the point of contact) so my brother called and let him know we needed an exact time because the wedding was stalled because the ceremony only took 25 min. Not once did he mention anything about a car malfunction.

Atmosphere: 5

Food: 2

Service: 2

Gail Nellen

They allow us to play cards as long as we have lunch there very good about that

Dietary restrictions: There vegetable soup and chili are gluten free

Atmosphere: 4

Food: 4

Service: 4

Christin Friddell

I ordered a cake for a birthday party with only a couple of days notice. It was perfect!

Atmosphere: 5

Food: 5

Service: 5

Blake Smith-Bohnert

This seems like the kind of place where you know that you'll always have an awesome experience.

I got a New York sandwich with a cup of soup, which included chips and a cookie, for $14. It was to die for. There are so many items on the menu, I don't know how I'd ever taste it all, but I want to try.

The bakery is also amazing. There are so many desserts!

Atmosphere: 5

Food: 5

Service: 5

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Heitzman Traditional Bakery And Deli

9426 Shelbyville Rd, Louisville, KY 40222
(502) 426-7736