Home Run Burger & Fries

Well this store use to be nice and clean. Literally just walked out. The smell when you walk in yuk. The plaque ridden, teeth, awaiting that has no clue what the word options mean, on the kiosk . I wouldn’t have someone up front that can’t speak English and his so-called manager for so involved in his phone. He was called 5×15 feet away and looked up in a daze and said huh. Can’t believe how much we used to enjoy that place and how fast it went downhill you couldn’t even see through the tip jar because it was so dirty. We were warned by a couple of people not to go there due to the stomach pains the following day, but we thought we would give it another chance, and that was it for us.

96% health rating
Employees sitting around in booths goofing off on phones
$15 for McDonalds quality? Im just going to Five Guys like I should have done in the first place.

This place used to be very good to eat at. I visit just about every friday and you have a 50/50 shot of them even being open for lunch. I went in today cause they were closed last friday and asked for usual double cheese combo and did not recieve any cheese. No body spoke english and was hard to communicate with them. Always seems to have different people working every week and never see the same person twice. Sad it has went down hill so fast in a short amount of time!

Atmosphere: 1

Food: 1

Service: 1

It took forever to get my food had to wait extra long because they did not give me my drinks fries greasy sandwich was not made the way I asked over all very poor

Atmosphere: 1

Food: 1

Service: 1

This was my favorite spot. They have recently changed everything about their burgers. Bun very dry and the burger are now super flat like smash burgers. So salty I had to spit it out. It is completely inedible. I am so sad :(

Atmosphere: 3

Food: 1

Service: 3

The atmosphere doesn't matter here...its simple yet true , which is all needed. Make great American food & we'll keep returning.

Atmosphere: 3

Food: 5

Service: 5

The tea tasted like it was 10 days old and was made with salt water. When I told the guy he just nodded and said yea yea yea. Right I get it, no English but for crying out loud YOU’RE IN KY!!!!! And that tea needs to be removed from the lobby asap!!!!!!!!

Atmosphere: 2

Food: 2

Service: 1

Under new management.. zero tolerance policy. Dine in and let our staff show you , we care. Customers are our #1 priority.

Atmosphere: 1

Food: 1

Service: 1

Amazing food and wonderful service.

Atmosphere: 5

Food: 5

Service: 5

Ordered a double bacon cheeseburger classic. Burger was average, and there was no bacon. Ordered a bowl of chili, also average. Cost almost $17 total. Not worth it for me.

Atmosphere: 4

Food: 2

Service: 3

Had the food truck today and wasn’t impressed at all. Not the same Home Run Burger that I have had in the past.

First time here (passing thru town) and the experience was…weird. I walked in and saw a sign directing me to order at a kiosk, which seemed like a great idea since I was unfamiliar with the menu and didn’t want to waste anyone’s time asking them to tell me what was on the various items, especially since other customers had walked in right behind me. So I started selecting and swiping, putting together a combo that sounded good, but halfway through I started hearing this voice repeating “Sir, I can take your order, sir, sir…” Since I was busy and people were behind me, I ignored it, thinking the person was addressing another customer. I finished and paid, and finally looked up and saw the staff member staring at me. She said “I can take your order”, and I apologized for ignoring her while…placing my order. She seemed confused that I had managed to use the kiosk successfully but checked the ticket it printed for the kitchen, and walked off. I had to ask for my drink cup.While I waited for the food being made to order, I visited the restroom, which was a disaster. The soap dispenser had been ripped from the wall, and was lying under the sink with several paper towels. The rest of the paper towels were in a loose roll sitting on top of the dispenser.I went out to wait for my food, responded to some texts, read through my news feed, and eventually, once a few people who had come in after me picked up their food, I asked the guy on the grill (the only other employee I saw) if he knew anything about my order. He looked concerned, and started looking at the tickets in front of him. Nothing matched my order. Then he saw a bag off to the side that had been sitting a while, apologized as he unwrapped the burger, determined that it was mine, and then apologized even more sincerely as he handed it and my Cajun fries (fresh, fortunately) to me while glaring at the idle “I can take your order” person.The burger was good, and the home run sauce has a nice kick to it. The flavor on the Cajun fries was perfect. They had Big Red in the fountain, which is unusual. The rest of the public area was clean enough.I’ll probably go back to a different location next time I’m in the area and give them another try.

Atmosphere: 3

Food: 5

Service: 3

I love the food, I got the chicken sandwich with BBQ and Cajun fries. It was amazing. However wait time was long. Otherwise everything was great.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Crispy Chicken Sandwich 2 Pieces

Good food Helpful

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Bacon Cheeseburger

For quality of food and cost I don’t think it can be beat. Service has been fantastic each time I’ve been.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Onion Rings, Cheese Fries