Homemade Ice Cream & Pie Kitchen

I had a taste for something sweet and homemade. I purchased two slices of vanilla cake and vanilla ice-cream today, and I was pleasantly surprised. Both were very delicious; cake moist and flavorful, and the ice-cream flavorful and not too sweet. Highly recommend.

Last year I purchased cake and a banana pudding pie and both were very delicious and had the homemade flavor I love.

I highly recommend Homemade Ice Cream & Pie Kitchen.

Atmosphere: 5

Food: 5

Service: 5

Last minute, I decided that I did actually want cake for my birthday. I stopped in late on a Saturday evening, not expecting them to have much selection. But I was wrong. So. Much. Choice. The person working there patiently answered all of my questions about what this or that was, and I happily walked out with cake, along with a fork that I wouldn't have thought of until I was already driving away, so thank you again to the person at the counter. The cake made my day!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake

Such a cute little parlor, I took my littles and they absolutely just loved it. There are so many different desserts to choose from it’s hard to just have one. With all the ice cream being gluten free. The girls working were super busy but they handled the rush like pros with nothing but smiles. Absolutely will be back.

Atmosphere: 5

Food: 5

Service: 5

I love pie and everything seemed so delicious. However the inside really seemed to need a revamp. Feels forgotten. Does not make me want to stay and enjoy my food there.

Atmosphere: 2

Food: 5

Service: 5

This place has as many cakes and cookies as the eyes can see! Only thing missing, if anything, a fountain drink? Enjoyed the flower-shaped sugar cookie very much!

Atmosphere: 5

Food: 5

Service: 5

Called to request a pie be made and the employee seemed annoyed I called and made a request and very rudely stated no same day request. Asked what pies are available and she said not much. Called another location and the lady was very pleasant and able to make the pie. Going to nothing Bundt cake for all our events moving forward. Their employees are kind and able to deliver request. Disappointing and very poor business skills.

Edit** from my original one star
Carden Green (manager) reached out and apologized for the incident after seeing the review. I really appreciate a business taking accountability. I appreciate even more they didn’t ask for me to remove the review which makes the call appear disingenuous. Rather, she called apologized and asked for an opportunity to make it right. Carden showed class and professionalism making up for the employee. I can definitely respect that, and based on the response will be happy to give the business another opportunity.

Brittany at Fern Creek store was amazing. She was very helpful and professional and got us together for last minute treats for our son’s birthday!

Today 04/10, ordered bday cake $50. was told yd, it would be ready by 12 noon. Husband got there @ 1145. Cake ready, except for HAPPY BIRTHDAY, not written on it. No name, just happy b'day.
The gal made husband wait till exactly noon, and, BTW, he said bathroom should be condemned!! Lost my business!! you will get no warm & fuzzy from these employees ( female)

Ive came here twice now where the employees blatantly ignore the order of the line and have taken the person behind me's order for ice cream when im also waiting for ice cream. It's beyond rude and I won't be coming back. It isn't hard to pay attention to who is in line first.

Super friendly, prices are great!

Always amazing quality, super quick, and some of the best customer service in the city. My go-to.

I am in Louisville traveling for work and decided to try something new. This place was the highlight of my trip. The cherry pie didn’t fully meet my expectations. The caramel apple pie was AMAZING. I don’t even like apple pie and I cannot believe how good this was. I also got an upside down cupcake and it is very good.

Ordered a Reeses cake based on a previous order and was disappointed. The price did significantly go up and the layers of peanut butter went down, hence not ordering this one any longer, nor can I recommend.

horrible experience some pepperoni face girl with really bad acne was mad we went in there late like the open sign wasn’t on & the door was unlocked😂

Atmosphere: 1

Food: 2

Service: 1

This location always has the absolute best customer service! The workers, although young, are always pleasant and go above and beyond to double check our order was served as asked.

Atmosphere: 5

Food: 5

Service: 5