J Gumbo’s

8603 Citadel Way # 101, Louisville
(502) 493-4720

Recent Reviews

Deeanna Tompkins

Great food and great experience. The woman working tonight was really kind and came over and had a conversation with me and the kids. We will be back for sure because of her

Dereck De J

Great food and service couldn’t believe it was a chain I was eating at !!! Would recommend for sure tasted authentic. We enjoyed the Gumbo and Toast.Parking: Watch you step on the sidewalk it’s a bit higher than usual.

Will Kinman

Horrible. bait and switch online ordering. Couldn’t order online “because the system was down” so ordered on the phone was charged almost double for an appetizer. Went back to the store after realizing and they refused to give my money back. Worst part was it was cold and flavorless. SMH go to another j gumbos location and treat this one like the plague

Sedatia Brown

Very rude customer service. After bringing back food that was flavorless and cold. I was told I was wrong and she knew exactly how warm it was. She said there was nothing she could do but she stuck her spoon inside the container and stirred it up and gave it back. I was shocked. The worst part was she charged more than double the price advertised online

A W

Best customer service we've had in such a long time. We had ordered our kids a meal to split and I had forgotten to ask for an extra bowl to split the meal. When she brought out the food she had already split their food in half and made my life easier. The restaurant was clean, she was super patient while we sampled food, and the food was good. I'd easily recommend this location and go back.

Bernard Garcia

I had an excellent meal here at J Gumbo. The Voodoo Chicken is my favorite. Great value too. The Bumblebee Stew is delicious too. Will be back, its delicious!

Sasha Cambron

Always enjoy their drunken chicken gumbo and their bumble bee stew; highly recommend!

Katy Labriola

The food is great!!! Tastes like homemade southern food!! Bread pudding and peach cobbler for desert were also delicious!! Service was also great, quick friendly and offered samples of different entrees. A must try if you haven’t stopped by yet :)

John McMillin

The lady who worked there was very nice and I tipped her because she deserved it, but having eaten at this place many times over the past 10-15 years, I can't get over just how much prices have risen practically overnight compared to even a couple months ago, and not only that, the Bourbon Street chicken was flavorless compared to the times I've had it over the years. I understand inflation but some of these prices were close to double what they used to be, and I don't see them staying around much longer

Ben Fluke

Every time I come there's one of their guys that supposed to be behind the counter is watching videos on his phone, he's goes right back after service. The rice is always hard, and I somehow keep getting the "occasional" soupier bowl with an imbalance in the meat to sauce that is atypical of every other location. And most upsetting - they don't take the loyalty cards. Says "we're each self owned, so you can get it there or I can just give you a new card"...which I assume is useless at this location.

Crystal Grubb

We ordered the bourbon chicken, red beans and rice and jumbalaya and all of it bland. All of it not fresh. The man working was rude and made us feel like an inconvenience while trying to help our son decide what to order. None of us finished our meals and walked out. It was horrible and disappointing.

Frank F

Pretty great food. The VooDoo chicken was reasonably spicy. No real complaints but not particularly a “wow” either

Scott Brawner

Always good. But the Po'boys were better when they actually used French bread instead of Texas toast.

Rex Downey, Jr.

I do not recommend this place. We had not eaten at a J. Gumbo's in quite some time because a lot of them closed. The 1 person that was working was incredibly rude and should not be interacting with customers. We ordered the Voodoo chicken, Bumblebee Stew, 1 soft drink, 1 water, and an extra piece of bread. Total with tax was $28.70! Mine tasted like it used to, however, it was noticeably watered down. The sauce used to be thick with lots of chicken, but this bowl was borderline soup with hardly any chicken. I'm guessing these steps are taken in order to save costs. Even the signage posted at the register had a very rude tone to it. We will not be returning which is a shame since we used to love the food.

Tiphanie Jenkins

Maybe read the reviews…..not the worst thing but definitely not the best

Load More