Jimmy John's

4828 Norton Healthcare Blvd, Louisville
(502) 425-7595

Recent Reviews

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Michael Del Negro

Excellent Ultimate Italian sandwich. The drive through was super fast and the team very nice and helpful. I'll be back!

Chris Lewellen

Best pizza i've ever had.

Mark Stratton

The food was good, the service could have been a little bit better . They could have been a little more friendly

Robert Dixon Sr

great food good prices friendly staff

Debbie Whitlow

My daughter and I ordered pickup. Our sandwiches were made to perfection and very fresh. We are now craving Jimmy Johns again!

Trinoh Rojas

Absolutely worst Jimmy John’s location. Manager doesn’t care and staff doesn’t care. Staffed with the worst kind of little children with no respect. They don’t deserve tips.

Richard D.

Slow very slow to go orders frequently incorrect

Atmosphere: 3

Food: 5

Service: 1

Jenny Newman

Didn't bring our curbside order out for ten minutes after checking in, went in and it was sitting in pickup. Didn't give me extra meat like I paid for and didn't cut my husband's giant sandwich. Submitted feedback and no one ever reached out.

Atmosphere: 2

Food: 2

Service: 1

Bryce Thomas

This will be my last time at this Jimmy Johns or any Jimmy Johns and I would like to thank the rude miserable employees for saving me money and keeping me away from their soft drinks, chips, and sandwiches all of which are unhealthy and come on processed bread.

I went through the drive through today and they were intentionally rude, left stuff out of my order intentionally, and made me wait forever even though my food was ready, just to be jerks.

When I say I would like to thank you I truly mean that. Thank you!

Atmosphere: 1

Food: 1

Service: 1

Garrett Prince

Purchased a country club and when I got home to the surprise of a bread sandwich (very little toppings). Will not be going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Julie Welch

What's not to love? I just wish you could get the hot peppers on the slim tuna. What's going on with that Jimmy??

Anil Koneru

Great, as always!!

Atmosphere: 5

Food: 5

Service: 5

Bianca N

30 min drive thru wait for 1 sandwich…. Will never come here again. Insanely slow.

Lynn Rob

Love there veggie sandwiche

Atmosphere: 1

Food: 5

Service: 5

Perrin Johnson

I went here at lunch and order the Club Lulu at 11:11am. When I walked in I was greeted by a women by the name if Cindy. I told her I was there to pick up my order and gave her my name. It is now 11:30am. There were 5 sandwiches already made. She said my sandwich hadn't been made yet and she didn't have an order in my name. I asked her of she could check the bags of the sandwiches that were already made. She said she knew for a fact that it hadn't been made yet. I told her I had to get back to work, because I am a teacher and can't be gone too long since I have a class very shortly.I left my phone on my desk and didn't have my on me so I couldn't show my order to Cindy. She told me once I get back to work. Call them and give them the order number and if its already made she will then deliver it for free. I get back to the office and a young man answered the phone I told him everything that was going on. He then looked at all the sandwiches that were made and then told Cindy that the mine was already made. This was frustrating for me because if she had just looked at the sandwiches. She would have seen that my food was ready, yet she elected not too.This young man then proceeds to tell me that he will not deliver my sandwich for free and if I want to have my food delivered then they can cancel my sandwich(which was already made but Cindy didn't look) and they would charge me again, and then deliver my food. I proceed to tell him what Cindy said about me not having to pay(for delivery)and everything that took place.He then puts her on the phone and she pretends to not remember the conversation we had in the store and the whole situation as if I am making it all up and then hangs up on me. I call back the young man I previously speak with then hangs up on me. And then I call back again and I get hung up on a third time.I am perturbed by the whole situation because I was lied too. And I didn't deserve to be hung up on at all. Had Cindy just looked at the bags I would have gotten my food and been on with my day. Normally I don't believe in writing reviews but, the service was so bad that I felt one needed to take place. I will never use this location ever again! I wish I still did Radio so I could promote how bad the service was. I am going to make sure that everyone avoids this location. This was incompetence at its finest hour, and is shameful. It was so bad that I called the store on Dutchman lane and told them about me experience and that I need to speak with ownership and his name is Mike. I really look forward to hearing from him at some point hopefully. There has been several reviews have been written about Cindy who I have had an issue with and she continues to work there. They don't seem concerned. Not sure if its important to them.The Dutchman location is the best I have never had any problems with them and their always polite. Never go to this location.

Atmosphere: 1

Food: 1

Service: 1

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