The food is pretty much standard when it comes to JJs. I usually come later at night when I get off work, so there is hardly ever any wait through the drive thru. The staff are relatively polite and quick with the food. Occasionally there is one employee who is very kind and friendly, which is always nice to have. I rated 4 stars because its kinda mid for fast food but you know what you’re getting
Trish Blackaby
I ordered the turkey and bacon. For $13. XX. There was a thin slice of turkey and one piece of bacon but alot of lettuce. SAD!!! Will not return.
Caroline C
Staff is always super friendly and quick service
Scott Garroutte
The guy running the counter was a little rude and the food was bland no sauce I will never return...
Elizabeth Pate
This Jimmy John's has to be the worst in this area. Never again. I will go out of my way next time to a different location before I'll pay $30 for tiny subs with minimal filling and hardly any sauces. They must be trying to cut costs at this location because it is not like the others. I'm genuinely upset at the quality of food I got today.
Emily Smith
Very kind staff, the manager was doing a great job. Great location
Vegetarian options: #6 is my go to vegetarian option
Atmosphere: 4
Food: 5
Service: 5
Brittany Janney
Freaky fast and friendly. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hunter’S Club
TD_NEMO
Dustin was very nice to and welcomed me in as soon as I entered they were great 10/10
Atmosphere: 4
Food: 5
Service: 5
Michael Walker
Dustin the new store manager is the man. Before the front door even shut, i was greeted and had my order taken. He was prompt, attentive, and quick to help get me my sub. I was on a time crunch, so expediency was important. I also noticed him coaching his colleagues as i went out the door. Next time I'm in the area, I'm going to this store
Atmosphere: 5
Food: 5
Service: 5
Kiara Gough-Anderson
Just ordered a delivery order and received the weirdest interaction I've ever had with a delivery guy, a wrong order, and inappropriate message left by staff (which I have photo evidence of).
My order was simple: a #7 Spicy East Coast Italian with ONLY the salami, capocollo, lettuce and add yellow mustard. Meaning, no provolone, tomato, onions, peppers, oregano-basil or oil & vinegar. When my sandwich arrived, all I got was bread, meat, and mustard. :/
You may ask "why so many exclusions?" and it's a simple answer of because of dietary restrictions, and simply not liking some of the ingredients that they use.
Trust me, if they had the option to build my own sandwich, I would have much rather opted for that route but Jimmy John's doesn't provide that option.
Based some other reviews, surely there's a comprehension problem as my order should have been interpreted as everything that normally comes on the #7 EXCEPT for these items and then add yellow mustard but that wasn't the case.
My biggest issue isn't even with the missing lettuce itself. It is with the service I had when the sandwich got there.
When my sandwich arrived, it was delivered by an older gentleman (who I also have photo of) who knocked at the door. I specifically noted to leave the order at the door because I was in the middle of working. After realizing he wasn't leaving, I went to the door to grab my food. I got to the door and he started mumbling about something I couldn't really make out and once realizing someone else lived there, quickly started to leave. Unsure if wanted to ask for a tip, a signature, or something else but it was all just odd as I didn't ask him to hand deliver it in the first place.
And for the worst part of the experience, upon receiving the sandwich, there was a pen scribbled note tapped to one of them stating verbatim: "Jarred ^from Westport Ballard made this LOL. This sandwich is bull ash (as hell) LOL".
1. The order confirmation specified my order was coming from store JJ0874 which is the S Hurstbourne Pkwy. So I'm not sure why the note referenced an employee from the Westport location. I will be leaving this review at both locations to be clear, because this behavior is unacceptable for either location. 2. Please do not write weird notes and attach them to my food. (I didn't end up eating it after seeing this because ew, weird.) 3. Grow up. My food was ordered the way it was for a reason? And it was still wrong in the end. So to whoever Jarred and/or his associate is: First, learn to comprehend orders please. Second, what you did was also very childish and creepy. If the intention was to be "funny", it did not come off that way. I couldn't care less of what you think of the order itself, but I'm more concerned of what may or may not have happened in the process of making my order because of it.
If I had the energy, I'd call and make a formal complaint to the store, but being in the service industry myself, I know with service like that, places and people like them will eventually crumble on their own. I'll save myself the trouble and leave a warning to others who may find this.
Went through the drive thru at 4:00 on a Tuesday. Ordered my food and pulled up to pay. Was told that they wouldn’t have any bread for at least 20 minutes. How does Jimmy John’s run out of bread… isn’t that all they do?
Service: 1
Cindy
Sandwich was done by the time I had finished placing my order, and it was good too! Everyone behind the counter was friendly and having a good time, they were laughkng and joking and I love to see that. We're at work for a huge percentage of our lives, we should be allowed to cut up with our colleagues. Thanks for the good vibes!
Sandwich was done by the time I had finished placing my order, and it was good too! Everyone behind the counter was friendly and having a good time, they were laughkng and joking and I love to see that. We're at work for a huge percentage of our lives, we should be allowed to cut up with our colleagues. Thanks for the good vibes!
I got my sandwich with no meat on it!!!! If I didn’t want meat I would say so! It’s always something when we go there! They need to get it together or learn how to read
The food is pretty much standard when it comes to JJs. I usually come later at night when I get off work, so there is hardly ever any wait through the drive thru. The staff are relatively polite and quick with the food. Occasionally there is one employee who is very kind and friendly, which is always nice to have. I rated 4 stars because its kinda mid for fast food but you know what you’re getting
I ordered the turkey and bacon. For $13. XX. There was a thin slice of turkey and one piece of bacon but alot of lettuce. SAD!!! Will not return.
Staff is always super friendly and quick service
The guy running the counter was a little rude and the food was bland no sauce I will never return...
This Jimmy John's has to be the worst in this area. Never again. I will go out of my way next time to a different location before I'll pay $30 for tiny subs with minimal filling and hardly any sauces. They must be trying to cut costs at this location because it is not like the others. I'm genuinely upset at the quality of food I got today.
Very kind staff, the manager was doing a great job. Great location
Vegetarian options: #6 is my go to vegetarian option
Atmosphere: 4
Food: 5
Service: 5
Freaky fast and friendly. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hunter’S Club
Dustin was very nice to and welcomed me in as soon as I entered they were great 10/10
Atmosphere: 4
Food: 5
Service: 5
Dustin the new store manager is the man. Before the front door even shut, i was greeted and had my order taken. He was prompt, attentive, and quick to help get me my sub. I was on a time crunch, so expediency was important. I also noticed him coaching his colleagues as i went out the door. Next time I'm in the area, I'm going to this store
Atmosphere: 5
Food: 5
Service: 5
Just ordered a delivery order and received the weirdest interaction I've ever had with a delivery guy, a wrong order, and inappropriate message left by staff (which I have photo evidence of).
My order was simple: a #7 Spicy East Coast Italian with ONLY the salami, capocollo, lettuce and add yellow mustard. Meaning, no provolone, tomato, onions, peppers, oregano-basil or oil & vinegar. When my sandwich arrived, all I got was bread, meat, and mustard. :/
You may ask "why so many exclusions?" and it's a simple answer of because of dietary restrictions, and simply not liking some of the ingredients that they use.
Trust me, if they had the option to build my own sandwich, I would have much rather opted for that route but Jimmy John's doesn't provide that option.
Based some other reviews, surely there's a comprehension problem as my order should have been interpreted as everything that normally comes on the #7 EXCEPT for these items and then add yellow mustard but that wasn't the case.
My biggest issue isn't even with the missing lettuce itself. It is with the service I had when the sandwich got there.
When my sandwich arrived, it was delivered by an older gentleman (who I also have photo of) who knocked at the door. I specifically noted to leave the order at the door because I was in the middle of working. After realizing he wasn't leaving, I went to the door to grab my food. I got to the door and he started mumbling about something I couldn't really make out and once realizing someone else lived there, quickly started to leave. Unsure if wanted to ask for a tip, a signature, or something else but it was all just odd as I didn't ask him to hand deliver it in the first place.
And for the worst part of the experience, upon receiving the sandwich, there was a pen scribbled note tapped to one of them stating verbatim: "Jarred ^from Westport Ballard made this LOL. This sandwich is bull ash (as hell) LOL".
1. The order confirmation specified my order was coming from store JJ0874 which is the S Hurstbourne Pkwy. So I'm not sure why the note referenced an employee from the Westport location. I will be leaving this review at both locations to be clear, because this behavior is unacceptable for either location.
2. Please do not write weird notes and attach them to my food. (I didn't end up eating it after seeing this because ew, weird.)
3. Grow up. My food was ordered the way it was for a reason? And it was still wrong in the end. So to whoever Jarred and/or his associate is: First, learn to comprehend orders please. Second, what you did was also very childish and creepy. If the intention was to be "funny", it did not come off that way. I couldn't care less of what you think of the order itself, but I'm more concerned of what may or may not have happened in the process of making my order because of it.
If I had the energy, I'd call and make a formal complaint to the store, but being in the service industry myself, I know with service like that, places and people like them will eventually crumble on their own. I'll save myself the trouble and leave a warning to others who may find this.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through the drive thru at 4:00 on a Tuesday. Ordered my food and pulled up to pay. Was told that they wouldn’t have any bread for at least 20 minutes. How does Jimmy John’s run out of bread… isn’t that all they do?
Service: 1
Sandwich was done by the time I had finished placing my order, and it was good too! Everyone behind the counter was friendly and having a good time, they were laughkng and joking and I love to see that. We're at work for a huge percentage of our lives, we should be allowed to cut up with our colleagues.
Thanks for the good vibes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Jalapeño Chips
Sandwich was done by the time I had finished placing my order, and it was good too! Everyone behind the counter was friendly and having a good time, they were laughkng and joking and I love to see that. We're at work for a huge percentage of our lives, we should be allowed to cut up with our colleagues.
Thanks for the good vibes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Jalapeño Chips
A great place for a sammich.
Atmosphere: 5
Food: 5
Service: 5
I got my sandwich with no meat on it!!!! If I didn’t want meat I would say so! It’s always something when we go there! They need to get it together or learn how to read
Food: 1
Recommended dishes: Sliced Pickles
Loading...