Jimmy John's

10520 Westport Rd Ste. 102, Louisville
(502) 425-0022

Recent Reviews

Hannah Helm

I got my sandwich with no meat on it!!!! If I didn’t want meat I would say so! It’s always something when we go there! They need to get it together or learn how to read

Food: 1

Recommended dishes: Sliced Pickles

Betsy Lindsay

Not to

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: J J Gargantuan

AL Jones

I order from this particular jimmy johns a few times a week and this location is the worst I've been too by far. Most recently I placed an online order and arrived to pick it up 20 minutes after I ordered it and when I asked for it the person said "well it isn't ready yet" I pulled around and waited an additional 5 minutes and when I received the order almost nothing about it was correct. No mayo was put on the sandwich and it was supposed to be a Lettuce wrap but was on bread. If you are considering use this jimmy johns location I urge you to drive a little down the road to a different location.

Atmosphere: 1

Food: 1

Service: 1

Madison Moore

Food was fine but what a weird vibe from the staff…a small gang of guys (3-4) hanging out and smoking just outside the entrance - not particularly young, either; after making our food, the cashier went out and joined them. Possibly more than one staff member in the group. After we left my husband commented “I was mentally preparing to get attacked” - super weird. Don’t think we’ll be returning.

Justin Budd

System was down couldnt grab a calculator out and accept a cash order all the employees were sitting at a table in dinning room area. Its basic math dont need a register to accept cash...

Service: 1

James Hammock

Food is good!Staff is cold and standoffish.Speaker doesn't work very well. Need to yell to be heard.

Riley M.

If I could give 0 stars I would. I'm polite as f**** So it really pisses me off when I ask for no mayo and they put mayo on my sandwich after repeating to me 2 times that I didn't want it on my sandwich. Then it takes an hour for me to get the correct food at which point the driver gives me the wrong order again and I have to call him back to get the right sandwich for the 3rd mother f****** time

Andrew T.

NO CANOPIES FOR FRIVE THRU. Car door gets soaked in the rain. Famous fast service can never beat the rain any way you try to put it. Please install canopies at all JJ

Tiffany W.

I received someone else's order and called to let them know. They sent a driver to pick it back up. I work from home and didn't get to the door. The manager sent threatening text to call the police.

Print is Dead

This jimmy johns is better than most ,mr john needs to look into more cheeses or meats....or rather both ...not alot of options so to speak but a good sandwich none the less better than subway ,if they just had the selection or bread selections id eat here everyday ,as i am a sandwich aficionado,self proclaimedVegetarian options: Its got the optionsKid-friendliness: They are nice to children but dont expect a playpalceParking: Big open parkinf lot of a strip mall type dealWheelchair accessibility: No automatic door but also no need for a rampDietary restrictions: Theres wiggle room ,theres always room for wiggle....

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: BBQ Chips

Diana Taylor Thiel

what I ordered and what I received look way different. For the price that really adds up when you order delivery it should look just as pictured on their app....this is the new Caprese Salami Pesto

Diana Taylor Thiel

what I ordered and what I received look way different. For the price that really adds up when you order delivery it should look just as pictured on their app....this is the new Caprese Salami Pesto

Jeremy Stidham

Possibly the worst location in the city. Expect 45min+ wait times for delivery (~1 mile away!), the store not being ready at open because the employee opening was late and "the bread isn't ready"(?), and an atypically high error rate on your order. I won't be back to this location.

Ryan O'Hern

If your delivery drivers are going to be reckless. I will never order your subs. Girl in red mustang!! Reckless.

Raymond Sweeney

Hunter and John are Awesome. I come in a couple times a week here and it's because of these guys I come in. Great personality. Amazing customer Service. They deserve a raise. Keep them around. Go Hunter and John

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