Jimmy John's

4000 Shelbyville Rd, Louisville
(502) 894-3331

Recent Reviews

Sort by
MARK AUSTIN

Arrived at 8:35 PM on February 24, The crew was horseplay in the back, wearing their gloves that they make sandwiches with, touching everything, blatant disregard for food and safety standards.

The line where they make the sandwiches was a complete mess, bread, laying out, pickles laying out, crumbs everywhere, the floor was a mess, The area where they make the food was completely disgusting. So bad so I took one look around, and walked out within 20 seconds.

Food service workers need to be more cognitive of their surroundings, and what they touch while wearing the gloves that they make and prep food with.

I literally drove to the Dutchmans Lane location It has always been clean in the past.

African-American female, African-American male, and Caucasian male, were the crew.

Pitiful.

Atmosphere: 1

Food: 1

Service: 1

marco hernandez

I sat down after ordering 2 subs with no veggies, got up to check if the sandwiches was done and sat back down because they was not done. Way too long and never freaky fast.

Atmosphere: 1

Food: 5

Service: 1

Steven Heggie

Delivery bag was ripped wide open and my food was scattered across the porch. Dumb stuff like this only happens when they send out a 3rd party to deliver the food without my consent, and never when they use their own drivers. What an absolute waste of money...

Egg Ezra

Never had a problem with this location, go in they are always nice and say hello. Food is always great. My order is luckily the easiest and they are so fast making it and delivering it. Love this location a bunch will always come back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom

Mike White

The area manager of this place needs to be fired. Do not list yourself as open on Door Dash if you do not have any reasonable way to get the food to the customer. Grow up, get another job, do something else.

The poor employees of this lame corporate chain should quit en masse in protest. Your job should be forfeited and you should be considered unemployable for the rest of your life. Do better

Atmosphere: 1

Food: 1

Service: 1

Shonda L

I loved being greeted when I walked in. They did not get part of my order right the first time, so I had to go back. They handled the situation appropriately and swiftly swiftly.

Julian Velasquez

As soon as we walked in, one of the workers looked at my lady and said "are yall in a happy a d committed relationship?" He then proceeded to stare at her for a gold 3 minutes instead of preparing our order. The man working the register had to tell him 4 times to put gloves on, stop staring, and prepare our food. It was an extremely uncomfortable experience for everyone.

Food: 3

Service: 1

Spencer M

Have usually been excellent with order accuracy. But the last three orders have been completely wrong. Don't know if it's just new staff that don't care enough to read the order or what, but I won't be ordering from them for quite a while.

Atmosphere: 4

Food: 2

Service: 1

Will Green

Stay away from the "new" Caprese Salami Pesto sandwich. They put so much balsamic glaze and other oils that it is just a big mess and the taste of the salami and mozzarella are drowned out. The paper it came wrappedin was totally soaked even before I opened it to eat. I showed it to an employee and they said that it looked like it was prepared correctly.

Atmosphere: 3

Food: 1

Service: 3

Phillip Carlisle

Really quick easy to order nice workers very efficient. Only downfall no hot sandwiches.

Atmosphere: 5

Food: 4

Service: 4

Dacoda Torrance

I ordered food for delivery. Service was fast. My sandwich however… was inedible… I ordered the new Caprese… there was so much oil on that sandwich it got my whole desk wet through the paper. I couldn’t even pick it up. I had to just throw it away.

Food: 1

Service: 5

Conner Lotich

Hair in the food

Jhordin Savage

Friendly

Atmosphere: 5

Food: 5

Service: 5

Leah D

Fine experience. Saw a young man with a questionable outfit. Something to consider when venturing here.

Atmosphere: 3

Food: 4

Service: 3

Krista Shake

Every time I come to this location, food is great. It was fresh. Staff was friendly and quick.

Atmosphere: 5

Food: 5

Service: 5

Loading...